LINCOLN Complaints
View complaints related to LINCOLN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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1998 LINCOLN TOWN CAR- GR. CACAPON, WV
VEHICLE BEGAN TO OVER HEAT.ONCE IT GOT HOT, THE POWER OF CAR IS,WAS LOST. AFTER HAPPENING A FEW TIMES,I FOUND A VERY SMALL [PIN SIZE] HOLE IN THE THERMASTATE RECIEVING UNIT.THIS IS A PART OF THE MANIFOLD IT SELF. ALL ATTEMPS TO REPAIR THIS PROBLEM HAS FAILED.! TRYING TO FIX THIS PROVED IMPOSSIBLE.THIS PART IS IN FACT MADE OF SOME TYPE OF PLASTIC.AS IT HEATS UP THE PLASTIC EXSPANDS, AND RE-OPENS THE HOLE,WHICH HAS NOW BECOME A CRACK. ALL EFFORDS TO FIND A SEALENT TO STOP THE LEAK,HAS FAILED. TO HAVE THIS CRACK REPAIRED MEANS THAT THE ENTIRE TOP OF THE MOTOR [MANIFOLD] MUST BE RE-PLACED. FORD RE-PLACED THE TERMASTATE HOUSING UNIT IN 2000-2001, WITH AN ALUMINUM PIECE,PROBLEM SOLVED.THERE ARE NO RE-CALLS,NOR EVEN A NOTIFICATION,SENT OUT, TO ADDRESS THIS PROBLEM. I FEEL STORNLY THAT THIS IS IN FACT A KNOWN PROBLEM,WHICH FORD WAS AWARE OF,BUT DECIDED THAT IT DID NOT HAPPEN ENOUGH TO FIX IT.PLEASE NOTE::WHEN THE CAR OVRT HEATS IT SHUTS OFF THE POWER TO THE ENGINE!!! THIS COULD POTIENTIALLY BE AVERY DANGEROUS SITUATION,ESPECIALLY IN HIGH TRAFFIC,HIGH SPEED SITUATIONS!!!! *TR
Source: NHTSA WEB SITE -
2013 LINCOLN MKX- STAMFORD , CT
VEHICLE STOPPED RECEIVING TRAFFIC INFO ON NAVIGATION SCREEN. ALL OTHER DATA RECEIVED VIA "SYNC" SYSTEM FROM SIRIUS OPERATING CORRECTLY. DEALER REPLACED COMPUTER MODULE THEY IDENTIFIED AS CONTROLLING THIS FUNCTION. NO CHANGE IN CONDITION. PROBLEM ESCALATED TO FORD TECH PEOPLE. A MONTH AGO, THE RADIO FUNCTIONS FAILED. IT REQUIRED A SYSTEM UPGRADE. *TR
Source: NHTSA WEB SITE -
1998 LINCOLN NAVIGATOR- SKOKIE, IL
TL* THE CONTACT OWNS A 1998 LINCOLN NAVIGATOR. THE CONTACT STATED THAT AFTER ADDING FUEL TO THE VEHICLE SMOKE EMITTED FROM THE ENGINE COMPARTMENT FOLLOWED BY A THERMAL EVENT. THE FAILURE WAS NOT DIAGNOSED NOR WAS IT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. ..UPDATED 07-17-13 *BF THE CONSUMER STATED AFTER PUMPING GAS A STRANGE CLICKING NOISE WAS HEARD ON THE DRIVER'S SIDE. THE DRIVERE TURNED THE VEHICLE ON AND OFF WITH THE SAME RESULT. SMOKE THEN EMERGED FROM THE HOOD. A FIRE STARTED ON THE PASSENGER'S SIDE. A THUMP WAS HEARD AND THE VEHICLE BEGAN TO LEAK FLUIDS.. THE FIRE WENT OUT. THE VEHICLE WAS TOWED TO DEALER. THE VEHICLE WAS NOT REPAIRED. UPDATED 07/24/2013 *JS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 LINCOLN TOWN CAR- MOSS BEACH, CA
WHEN KEY IS INSERTED IN IGNITION, THE SEAT SLAMS FORWARD INTO THE STEERING WHEEL AND THEN REVERSES SLAMMING TO EXTREME BACK POSITION AND THEN REVERSES REPEATING ACTION. AT SAME TIME THE BRAKE AND GAS PEDAL EXTENDS UPWARD AND DOWN. THE FORWARD SEAT MOTION COULD CRUSH A CHEST AGAINST THE STEERING WHEEL, AND THE BACKWARD MOTION COULD BREAK LEGS OF A PERSON SITTING IN THE BACK SEAT. IF THIS OCCURS WHILE CAR IS IN MOTION, THERE WOULD BE NO WAY TO CONTROL THE CAR, I.E. NO WAY TO TURN THE STEERING WHEEL, OR APPLY BRAKES. THE CAR WAS IN THE DEALER REPEATEDLY FOR THE 1ST SEVERAL YEARS, AND NOW THE PROBLEM IS RECURRING. THE FAULTY SEAT MOVEMENT IS EXTREMELY FAST--NOT AT PUSH BUTTON SEAT ADJUSTMENT SPEED. *TR
Source: NHTSA WEB SITE -
2011 LINCOLN MKT- LEMONT, IL
UNDER MODERATE ACCELERATION IN COLD WEATHER, THE VEHICLE HESITATES CONTINUOUSLY AND REPEATEDLY. 3 TRIPS TO DEALER AND A CALL TO FORD TO RESOLVE ISSUE. THEY REPLACED A FUEL INJECTOR AND PROBLEM WENT AWAY. PROBLEM MAY BE COMING BACK, ABOUT A YEAR LATER. *TR
Source: NHTSA WEB SITE -
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2006 LINCOLN LS- MACY, IN
TL* THE CONTACT OWNS A 2006 LINCOLN LS. THE CONTACT STATED THAT THE VEHICLE INDEPENDENTLY ENGAGED INTO SAFE MODE AND LOST ACCELERATION POWER. THE CONTACT STATED THAT ETC SAFE MODE LIGHT ILLUMINATED WHEN THE FAILURE OCCURRED. THE CONTACT TOOK THE VEHICLE TO THE DEALER, WHO WAS UNABLE TO DIAGNOSE A FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 184,000. *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2003 LINCOLN TOWN CAR- BOISE, ID
TL* THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. THE CONTACT STATED THAT THERE WAS A RUMBLING NOISE COMING FROM THE REAR PASSENGER'S SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WERE IT WAS DETERMINED THAT THE REAR WHEEL BEARING SEALS AND AXLE SHAFT NEEDED TO BE REPLACED. THE CONTACT SPOKE WITH THE MANUFACTURER AND REFERENCED NHTSA CAMPAIGN ID NUMBER: 04V328000 (SUSPENSION), BUT WAS TOLD THAT THE VEHICLE WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE AND CURRENT MILEAGES WERE 96,000. *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2010 LINCOLN MKT- PHOENIX, AZ
INITIAL INCIDENT AND FAILURE MILEAGE PROBABLY EARLIER. THE 15-20 STALLS EXPERIENCED HAVE OCCURRED INTERMITTENTLY WHEN STARTING FROM A STOP OR ACCELERATING FROM A STOP SLOWLY. I HAVE TAKEN THE CAR TO THE DEALER AT LEAST FOUR TIMES, BUT THE PROBLEM NEVER MANIFESTED ITSELF DURING THOSE VISITS. I FINALLY CALLED FORD CUSTOMER SERVICE WHEN I HAD THREE STALLS IN ONE DAY IN MID APRIL. FORD CUSTOMER SERVICE CASE#CAS-2461287 HAS COMPLETE DETAILS. FORD CUSTOMER SERVICE HAD THE DEALER INSTALL A UNIT WHICH HAD A BUTTON TO BE PRESSED DURING EACH INCIDENT. I PRESSED THE BUTTON THREE TIMED (MAX ALLOWED). ONE INCIDENT WAS A DEFINITE STALL, THE OTHER TWO, WERE WEAK. THE DEALER RESULTS INDICATED THAT THE CAR WAS OPERATING NORMALLY AND THAT ONE PRESS WAS DONE WHILE THE CAR WAS IN PARK (NOT TRUE) WHICH I TOLD THE DEALER AND FORD CUSTOMER SERVICE. I RECEIVED NO SATISFACTION OTHER THAT AN X-PLAN DEAL ON A NEW CAR, WHEN I TOLD THEM I WANTED TO SELL THE CAR AND WOULD NOT BUY ANOTHER FORD PRODUCT. TODAY, I BECAME AWARE THAT THE PROBLEM IS MORE WIDESPREAD SO I WILL NOT USE THE X-PLAN. WHILE MY STALLING PROBLEM WITH ECO-BOOST IS NOT AS SERIOUS AS SOME, I HAVE READ ABOUT. IT REMAINS A SERIOUS SAFETY ISSUE. THE AR IS UNDER WARRANTY WITH 31,000 AND SEVEN MONTHS OF 48 REMAINING. I AM NOT CERTAIN WHAT COMPONENT IS FAILING. ..UPDATED 07-05-13 *BF
Source: PORTABLE SAFETY COMPLAINT FORM -
1995 LINCOLN TOWN CAR- SAFETY HARBOR , FL
TL* THE CONTACT OWNS A 1995 LINCOLN TOWNCAR. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED IN A RESIDENTIAL GARAGE, IT IGNITED INTO FLAMES. THE VEHICLE WAS UNOCCUPIED. THE FIRE DEPARTMENT ARRIVED TO EXTINGUISH THE FLAMES AND ALSO DETECTED THAT THE FIRE ORIGINATED IN THE AREA OF THE CRUISE CONTROL COMPONENT. THE CONTACT'S GARAGE AND THE VEHICLE WERE DESTROYED. THE VEHICLE REMAINED AT THE CONTACT'S RESIDENCE FOR FURTHER INVESTIGATION. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. ...UPDATED 09-26-13 *BF
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2008 LINCOLN NAVIGATOR- ROGERS, AR
TL* THE CONTACT OWNS A 2008 LINCOLN NAVIGATOR. THE CONTACT STATED WHILE DRIVING 60 MPH, THE PANEL LIGHTING FAILED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE IT WAS STATED THE FUSE BOX IN THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN. *TR
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE