LINCOLN Complaints

WHILE DRIVING ON THE HIGHWAY AT ABOUT 65MPH, THE SYNC SYSTEM SCREEN WENT BLACK, AFTER ABOUT 5 MINUTES, THE SYSTEM CAME BACK UP. I WAS UTILIZING THE NAVIGATION SYSTEM AT THE TIME AND WAS FORCED TO STOP, RE-ENTER THE DETAILS OF THE LOCATION I WAS INTENDING TO VISIT. THE SYNC SYSTEM SHOULD NEVER JUST RESTART ITSELF WITHOUT WARNING A DRIVER. I AM CONCERNED THERE IS A MORE SEVERE PROBLEM WITH THE MAIN CONTROL SYSTEM WITH THIS PARTICULAR VEHICLE AS THREE OTHER ISSUES HAPPENED WITHIN A WEEK OF EACH OTHER. 1. BLIB MODULE (BLIND SPOT AND CROSS TRAFFIC SENSORS FAULTED AND NEEDED REPLACEMENT) 2. SYNC SYSTEM REBOOTS ITSELF WHILE DRIVING AND UTILIZING NAVIGATION 3. LOW PRESSURE ERROR POPS UP, STEERING BECOMES IMPOSSIBLE, ACCELERATION DIES, AND BRAKING SLUGGISH. CAR REQUIRED SHUTDOWN AND RESTART TO RESOLVE. *TR

WHILE DRIVING THE HIGHWAY TO MY HOME, THE BLIND SPOT AND CROSS TRAFFIC SENSORS FAULTED. THE WARNING MESSAGES CAME ON AND I TOOK THE CAR IN FOR SERVICE TO THE DEALERSHIP. THEY INFORMED ME IT WAS A FAULTY BLIB MODULE AND WOULD NEED TO BE REPLACED. FOR A TWO MONTH OLD CAR, THERE SEEM TO BE AN ABNORMAL NUMBER OF FAULTY COMPONENTS. THIS COULD POSE A SAFETY HAZARD IF PEOPLE RELY ON THE BLIND SPOT AND CROSS TRAFFIC SENSORS TO ALERT THEM OF CLOSE CARS OR ON COMING CARS WHILE REVERSING. *TR

NEAR THE END OF MY DAILY HOUR LONG COMMUTE HOME I WAS COMING UP TO A STOP SIGN, AS I WAS DECELERATING UP TO THE STOP SIGN, THE LOW OIL PRESSURE LIGHT CAME ON, THE STEERING SEIZE UP, THE ACCELERATOR FAILED TO FUNCTION, AND THE BRAKING WAS SLUGGISH. I WAS LUCKILY ABLE TO STEER TO THE SIDE OF THE ROAD. I PUT THE VEHICLE IN PARK, PRESSED THE POWER BUTTON TO TURN THE CAR OFF AND THE CAR TURNED OFF. I TURNED THE CAR BACK ON AS NORMAL AND ALL SYSTEMS APPEARED TO FUNCTION AS IF NOTHING HAD HAPPENED. I BROUGHT THE CAR IN FOR SERVICE AND THEY INFORMED ME THE COMPUTER DID NOT REGISTER ANY FAULTS, ERRORS, OR ISSUES. THIS IS CONCERNING, BECAUSE IF THIS PROBLEM HAD OCCURRED ON THE HIGHWAY AT HIGHWAY SPEEDS AND I WERE TO LOSE ACCELERATION AND STEERING CONTROL, I WOULD NOT BE ABLE TO TYPE THIS REPORT. THE DEALER SERVICE TECHNICIANS ARE UNABLE TO LOCATE THE ISSUE BECAUSE IT WAS NOT RECORDED. *TR

TL* THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT STATED THAT WHEN ACCELERATING FROM A COMPLETE STOP, THE VEHICLE ABNORMALLY ACCELERATED. THE FAILURE RECURRED TEN TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER NUMEROUS TIMES FOR DIAGNOSIS. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOTIFIED AND THEY REQUESTED A BLACK BOX DATA RECORDER TO BE INSTALLED IN THE VEHICLE. THE DEVICE WAS INSTALLED IN THE VEHICLE AND IT DETECTED A FAILURE WITH THE BRAKES AND THE THROTTLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 3,195. UPDATED 5/23/13 *CN UPDATED 06/10/2013 *JS

TL* THE CONTACT OWNS A 2001 LINCOLN LS. THE CONTACT STATED THAT WHILE TRAVELING 25 MPH, A LOUD NOISE WAS HEARD AND THE SEAT BELTS SEIZED ABNORMALLY. THE CONTACT ALSO STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED PRIOR TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.

THIS VEHICLE WAS INVOLVED IN A HEAD ON COLLISION WITH 1997 MERCURY GRAND MARQUIS. BOTH VEHICLES WERE TRAVELING APPROXIMATELY 60 MPH. THE ENGINE COMPARTMENT OF THE LINCOLN STARTED ON FIRE. THE FIRE QUICKLY SPREAD TO THE PASSENGER COMPARTMENT. THE INTENSITY AND RAPID SPREAD OF THE FIRE INDICATE GASOLINE FROM THE FUEL TANK WAS NOT CONTAINED. *TR

MY LINCOLN AVIATOR STARTED MAKING A HORRIBLE NOISE IN THE REAR OF THE VEHICLE ON THE MORNING OF SEPTEMBER 4, 2011. MY WIFE TOOK THE AVIATOR TO THE AAA CAR CARE CENTER TO FIND AND REPAIR THE ISSUE. THE AAA CERTIFIED TECHNICIAN PLACED THE AVIATOR ON THE LIFT AND DISCOVERED THE ENTIRE DIFFERENTIAL UNIT WAS HANGING FREELY AND LITERALLY SWINGING UNDER THE VEHICLE. AFTER FURTHER INSPECTION, THE WELDING THAT HOLDS THE MOUNT TO WHICH THE DIFFERENTIAL UNTIL IS BOLTED, BROKE FROM THE FRAME. THIS ISSUE OF A DIFFERENTIAL MOUNT WELD BREAKING FREE HAS NEVER BEEN SEEN BY THE AAA CERTIFIED TECHNICIAN OR THE AAA SERVICE MANAGER WITH OVER 30 YEARS OF EXPERIENCE. FURTHERMORE, THE MOUNT WAS ONLY WELDED ON ONE SIDE (SIDE CLOSEST TO THE REAR OF THE VEHICLE). I VISITED THE LOCAL LINCOLN DEALERSHIP AND EXPLAINED THE ISSUE WITH MY AVIATOR?S DIFFERENTIAL MOUNT ONLY BEING WELDED ON ONE SIDE AND ASKED TO SEE AN AVIATOR OR EXPLORER THAT WOULD HAVE THE SAME DIFFERENTIAL MOUNTING SYSTEM. THIS LINCOLN DEALERSHIP HAD AN EXPLORER UP ON THE LIFT AND SHOWED ME THAT THE DIFFERENTIAL MOUNT ON ALL AVIATORS AND EXPLORERS DO INDEED HAVE THE DIFFERENTIAL MOUNT WELDED ON BOTH SIDES TO THE FRAME. THE POTENTIAL DAMAGE FROM THE DIFFERENTIAL UNIT FALLING OFF THE VEHICLE AND THE DRIVE SHAFT BECOMING DISLODGED IS EXCEEDINGLY HIGH AND COULD POSE A FATAL SCENARIO. I AM ASKING FOR LINCOLN TO INVESTIGATE THIS POTENTIALLY FATAL ERROR OF ONLY HAVING ONE WELD SEAM HOLDING THE DIFFERENTIAL UNIT MOUNT TO THE FRAME AND INSPECT FOR ANY FURTHER DAMAGES AS A RESULT, IN ADDITION TO INSPECTING FOR OTHER AREAS OF FAULTY CRAFTSMANSHIP. THIS MANUFACTURING DEFECT IS IN NO WAY THE ERROR OF THE CONSUMER OR DRIVING BEHAVIOR. THIS ISSUE POINTS DIRECTLY TO THE CRAFTSMANSHIP AND INTEGRITY OF THE WELD AND QUALITY CONTROL OF LINCOLN. *TR

TL* THE CONTACT OWNS A 2006 LINCOLN LS. THE CONTACT STATED THAT WHILE PARKED WITH THE GEAR IN NEUTRAL, HE WAS ABLE TO REMOVE THE KEY FROM THE IGNITION. THE VEHICLE BEGAN TO ROLL AWAY BUT THE CONTACT WAS ABLE TO STOP THE VEHICLE WITHOUT INCIDENT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. *TR

I OWN A 2001 LINCOLN MERCURY LS V-8 WITH 72,678 MILES ON THE ODOMETER .. FREQUENTLY (WITHIN THE LAST SEVERAL MONTHS) I HAVE EXPERIENCED SUDDEN AND UNCONTROLLED ACCELERATION WHEN DRIVING THE VEHICLE AROUND TOWN IN THE 25-45 MPH SPEED RANGE. HITTING THE BRAKES FAILS TO OVERRIDE THE ACCELERATION. THE ONLY SOLUTION TO PREVENT AN ACCIDENT OR TO SLOW THE VEHICLE IS TO THROW THE AUTOMATIC GEAR SHIFTER INTO NEUTRAL AND CLEAR THE ACCELERATION WITH A HARD PRESS ON THE ACCELERATOR WHILE THE CAR IS NEUTRAL. THE OTHER REMEDY IS TO TURN OFF THE IGNITION WHILE IN TRAFFIC. NEITHER ONE OF THESE SOLUTIONS IS ACCEPTABLE AND FORD/LM DENIES THAT THIS ISSUE EXISTS ON ANY OF THEIR VEHICLES DATING BACK 10-15 YEARS. MY PREVIOUS VEHICLE WAS A 2000 CROWN VICTORIA AND I EXPERIENCED THE VERY SAME ISSUE AFTER THE VEHICLE HAD EXCEEDED 60,000 MILES. FORD/LM IS WELL ARE OF THESE ISSUES AND HAS FAILED TO PUBLICLY ACKNOWLEDGE THEM FOR FEAR OF LIABILITY AND THE COST TO REPAIR THE ISSUE. PLEASE ADVISE WHAT AN OWNER SHOULD DO IN THIS SITUATION. I BELIEVE A CLASS ACTION LAWSUIT HAS RECENTLY BEEN FILED AGAINST FORD/LM ON BEHALF OF OWNERS WHO ARE EXPERIENCING THIS PROBLEM. IN THE MEAN TIME THE COMPANY FAILS TO REPAIR THE VEHICLE UNDER A GOVERNMENT ORDERED RECALL OR WARRANTY. *TR

TL* THE CONTACT OWNS A 2007 LINCOLN NAVIGATOR. THE CONTACT STATED THAT THE DRIVER AND PASSENGER SIDE CHROME DOOR HANDLES STARTED TO PEEL AWAY, EXPOSING RAZOR SHARP SHARDS OF CHROME. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THE DOOR HANDLES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED BUT THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. THE CURRENT MILEAGE WAS APPROXIMATELY 70,500. THE VIN WAS UNAVAILABLE. *TR