LINCOLN Complaints

I took my car to a Lincoln dealer because I was getting a drive control malfunction error every time I started my car. After a couple of days, I called the service dept. for a status update on the repair. The dealer told me that the car could not be repaired because they don't have a replacement part. They had me call the Lincoln Concierge, who also told me the same thing, they did not have a replacement part. When I researched the error message, is said that it is dangerous to drive the car without the repair. When I bought the car, I also purchased an extended warranty, which is now not worth the paper it's printed on. My car is only 7 years old and only has 53,000 miles, why can't they repair my car? The car is currently still at the dealer, so I do not have any paperwork for now.

replaced 2 valve bodies, and now the CDF has an open statement bulletin on it, and I have to do an entire transmission replacement

The contact owns a 2020 Lincoln Corsair. The contact stated that while attempting to reverse(R), the rearview camera became inoperable. The contact stated that the rearview camera failed to function properly during inclement weather. The contact received notifications of NHTSA Campaign Numbers: 25V510000 (Back Over Prevention) and 26V123000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was contacted. The vehicle was not diagnosed or replaced. The dealer confirmed that parts were not yet available. The manufacturer was not made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 111,000.

The contact owns a 2018 Lincoln MKX. The contact received notification of NHTSA Campaign Number: 25V544000 (SERVICE BRAKES, HYDRAULIC); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

Related to previous recall [XXX] I had the recall repair done. But my car with only 86,744 miles now has coolant in cylinder 3 and it's misfiring so badly the car shouldn't/can't be driven. Dealership says the entire engine needs to be replaced. I have NEVER had a car this low of mileage that an entire engine needed replacement. This is a design flaw in the 2.0 ecoboost and I now have a probably $20,000 or whatever it may have been worth when it ran... Paperweight. It's just sputtering and spitting out loads of smoke as described in original TSB. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Vehicle: Lincoln MKZ 2013 Dealer: Auto Quest Inc. Description of the Safety Issue: I am submitting this report regarding a vehicle safety concern involving a 2013 Lincoln MKZ that I purchased from Auto Quest Inc. in Renton, Washington. Shortly after purchasing the vehicle, within the first few days of ownership, the vehicle began experiencing significant mechanical problems including transmission issues and persistent brake noise that required multiple repair attempts. These problems appeared almost immediately after the purchase, which raises concerns that the vehicle may have had pre-existing mechanical or safety-related defects that were not disclosed at the time of sale. Since purchasing the vehicle I have had to spend thousands of dollars on repairs in order to keep the vehicle operational. Despite these repairs, the brake system has continued to produce abnormal noise and the vehicle has experienced ongoing mechanical issues. These types of issues may represent potential safety risks to drivers and passengers if the braking system or transmission were to fail while the vehicle is in operation. I am reporting this issue so that the National Highway Traffic Safety Administration can evaluate whether this may represent a broader safety defect affecting this vehicle model or vehicles sold under similar circumstances.

The contact owns a 2017 Lincoln MKC. The contact stated that while driving at an undisclosed speed, the vehicle sputtered with a misfire coming from the engine, with the check engine warning light flashing on the instrument panel. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion in cylinder #3, which caused the engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 111,000.

The contact owns a 2017 Lincoln Navigator. The contact previously received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available, and the rearview camera intermittently displayed a blank or distorted image. The contact stated that when the part for the recall repair became available, the vehicle was taken to the dealer; however, after the dealer inspected the rearview camera, no failure was found. The rearview camera was not replaced. The dealer informed the contact that the rearview camera would be replaced as necessary. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 87,000.

Upon startup 2 error messages appear. Driver Side Door Defaults Adaptive Cruise Control Default

The contact owns a 2016 Lincoln MKC. The contact received notification of NHTSA Campaign Number: 25V572000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The contact stated that while in reverse(R), the rearview camera intermittently displayed a distorted image with squiggly, horizontal lines. The contact stated that the failure obstructed the driver's view while in reverse(R). The local dealer was contacted about the failure and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 70,000.