LINCOLN Complaints

DRIVERS SIDE WINDOW WON'T ALWAYS GO UP AFTER PUTTING IT DOWN. WORKED BETTER, THOUGH IN VERY SMALL INCREMENTS, WHEN IN MOTION.

TAKATA RECALL: I TALKED TO A PERSON AT NTSHA TODAY AND HE SAID I COULD REQUEST AN ON/OFF SWITCH THAT A MECHANIC CAN INSTALL IN MY CAR TO TURN OFF THE AIRBAG, UNTIL LINCOLN GETS THE REPAIR PARTS. I DIDN'T SEE ON SAFERCAR.GOV WHERE I COULD REQUEST THE FORM FOR THE SWITCH. PLEASE SEND ME THE PROPER DOCUMENTS OR PARTS SO I CAN GET THIS INSTALLED. THANKS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JUNE OF 2016. THE DEALER (CAPITAL FORD LINCOLN OF WILMINGTON, 4222 OLEANDER DR, WILMINGTON, NC 28403) STATED THAT THE PARTS WERE UNAVAILABLE FOR REPAIR. THE MANUFACTURER CONFIRMED THAT THE PARTS WERE UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WHILE DRIVING AND TRYING TO STOP ON A WET, SNOW-COVERED ROAD MY ABS SYSTEM BEGAN TO KICK IN. AFTER COMING TO A COMPLETE STOP THE BRAKE PEDAL HAD A "SOFT" FEEL AND COULD BE FORCED TO THE GROUND. SINCE THIS FIRST INCIDENT, THE BRAKE PEDAL GOES EXTREMELY SOFT AFTER THE ANTI-LOCK BRAKE SYSTEM ENGAGES. MY CAR CAN STILL BRAKE, BUT I HAVE TO PRESS THE PEDAL ALMOST TO TOUCHING THE FLOOR. IT WILL STAY SOFT A WHILE (AT LEAST 20 MIN, PROBABLY LONGER), BUT I FOUND THAT IF I PUMP THEM HARD A FEW TIMES (LIKE WHILE AT A RED LIGHT) IT THEN RETURNS TO NORMAL. AFTER RESEARCH, IT WAS FOUND THAT THE ABS CONTROL MODULE IS FAULTY AND NEEDS TO BE REPLACED.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JULY OF 2016. AN UNKNOWN DEALER STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS CONFIRMED THE PARTS WERE UNAVAILABLE AND WAS NOT SURE WHEN THEY WOULD ARRIVE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (BYERLY FORD, 4041 DIXIE HWY, LOUISVILLE, KY 40216, (502) 448-1661) WAS UNABLE TO VERIFY WHEN THE REMEDY AND PARTS WOULD BE SUPPLIED FROM THE MANUFACTURER. THE RECALL NOTICE INDICATED THAT THE REMEDY AND PART MAY BECOME AVAILABLE IN THE SPRING OF 2018, BUT WITH NO SPECIFIC DATE. THE MANUFACTURER WAS CONTACTED. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (FLINT HILLS AUTO, 7920 E HIGHWAY 24, MANHATTAN, KS 66502, (785) 776-4004) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE DEALER STATED MONTHS AGO THAT THE CONTACT WOULD RECEIVE A SECOND LETTER. THE CONTACT RECEIVED THE LETTER, STATING THAT PARTS MAY BECOME AVAILABLE IN SPRING OF 2018. THE MANUFACTURER WAS CONTACTED. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *TR

TL-CONTACT OWNS A 2008 LINCOLN MKX -- --- DRIVERS SIDE AIRBAG WAS REPLACED A FEW MONTHS AGO --- PASSENGER AIR BAG WAS RECALLED --- RECEIVED RECALL LETTER FROM FORD STATING TO NOT USE PASSENGER SEAT UNTIL AIRBAG IS REPLACED. FORD STATED TO CONTACT NO PARTS ARE AVAILABLE FOR AIRBAG TO BE REPLACED --- CONTACT STATED VEHICLE IS BEING USED AS A FAMILY VEHICLE ---- CONTACT WAS GIVEN NUMBER TO FEDERAL TRADE COMMISSION --- 1RECALLSASSOCIATED WITH THIS VIN JUN 01,2016 MANUFACTURER RECALL NUMBER16S26 NHTSA RECALL NUMBER16V384 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE SUMMARYTHE PASSENGER FRONTAL AIRBAG INFLATOR COULD RUPTURE IF THE VEHICLE IS INVOLVED IN A CRASH WHERE THE SUPPLEMENTAL FRONTAL AIRBAGS ARE DESIGNED TO DEPLOY. THIS DEFECT REPORT IS IN RESPONSE TO TAKATA DIRS 16E-042, 16E-043, 16E-044. SAFETY RISK THE PASSENGER FRONTAL AIRBAG INFLATOR COULD RUPTURE IF THE VEHICLE IS INVOLVED IN A CRASH WHERE THE SUPPLEMENTAL FRONTAL AIRBAGS ARE DESIGNED TO DEPLOY. THIS DEFECT REPORT IS IN RESPONSE TO TAKATA DIRS 16E-042, 16E-043, 16E-044. REMEDY OWNERS WILL BE NOTIFIED BY MAIL AND INSTRUCTED TO TAKE THEIR VEHICLE TO A FORD OR LINCOLN DEALER TO HAVE THEIR PASSENGER FRONTAL AIRBAG INFLATOR REPLACED. THERE WILL BE NO CHARGE FOR THIS SERVICE.

TAKATA RECALL FOR MY VEHICLE IS NOW ONE YEAR OLD. WHEN I SPEAK WITH SOMEONE AT A FORD DEALERSHIP I CONTINUE TO BE TOLD THAT THE PART IS NOT YET AVAILABLE.

TAKATA RECALL - I RECEIVED NOTICE FROM FORD RECENTLY INFORMING ME THAT, ONCE AGAIN, FORD HAS MISSED A DEADLINE AND CANNOT PROJECT A COMPLETION DATE. ACCORDING TO THEIR NOVEMBER 30, 2017 LETTER TO YOUR OFFICE OF CHIEF COUNSEL, FORD HAS FAILED TO MEET THEIR PRIOR COMMITMENTS TO NHTSA AND, MORE IMPORTANTLY, THEIR VEHICLE OWNERS WHO ARE LEFT WITH UNSAFE VEHICLES WITH NO ASSURANCE OF A TIMELY REMEDY. ACCORDING TO FORD'S LETTER, THEIR FAILURE IS DUE TO POOR DECISIONS ON THEIR PART (E.G. TRYING A "SIMPLE" DESIGN APPROACH). AS OUR AGENTS REPRESENTING THE MILLIONS OF AT-RISK CONSUMERS, I EXPECT THAT NHTSA WILL NOT ACCEPT THEIR OPEN-ENDED REQUEST FOR EXTENSION, BUT RATHER ENFORCE COMMITMENTS MADE BY FORD WITH APPROPRIATE ACTIONS TO ENSURE THAT THEY ARE HELD ACCOUNTABLE FOR THEIR COMMITMENTS AND DECISIONS. TO DO OTHERWISE WOULD CONSTITUTE A FAILURE OF NHTSA TO FULFILL ITS MISSION.