LINCOLN Complaints

OUTER BEARING FAILURE IN TRANSMISSION RESULTING IN METAL-TO-METAL BEARING DESTRUCTION AND ACCORDING TO FORD TECHNICIANS ONCE COMPLETE FAILURE OCCURS WOULD CAUSE THE VEHICLE TO ABRUPTLY STOP WHEN DRIVING. FORD-LINCOLN ISSUED A TECHNICAL SERVICE BULLETIN FOR THIS ISSUE BUT THERE HAS BEEN NO CUSTOMER NOTIFICATION OR VOLUNTARY RECALL FOR MY SPECIFIC VEHICLE VIN BUT IT IS MY UNDERSTANDING THAT THERE WAS A RECALL FOR THIS ISSUE FOR OTHER FORD AND LINCOLNS FOR THIS PROBLEM TO REPLACE THE TRANSMISSION. THE ONLY RESOLUTION IS A COMPLETE REPLACEMENT OF THE TRANSMISSION AS THE TRANSMISSION CAN NOT BE REPAIRED. THE OLD CORE TRANSMISSION WAS REQUIRED TO BE SENT BACK TO FORD-LINCOLN. THE FACTORY TRANSMISSION IS WARRANTIED FOR 60,000 MILES AND IN MY SPECIFIC CASE THE VEHICLE HAD 110,000 MILES. THE REPLACEMENT TRANSMISSION IS BELIEVED TO HAVE ENGINEERING CHANGES TO PRECLUDE THIS BEARING FAILURE AND HAS A WARRANTY OF 100,000 MILES. THE CHIEF CONCERN IS THAT FORD-LINCOLN IS WELL AWARE OF THE PENDING TRANSMISSION FAILURE SO MUCH THAT THEY ISSUED AN INTERNAL TSB ADDRESSING THE ISSUE, BUT NOT SO CONCERNED TO SEND ANY CORRESPONDENCE TO OWNERS OF VEHICLES CONTAINING THIS TRANSMISSION AND THE POTENTIAL CONSEQUENCES SHOULD IT FAIL, WHICH APPARENTLY COULD BE CATASTROPHIC AND LIFE-THREATENING TO OCCUPANTS AND POTENTIALLY OTHER VEHICLES DRIVING IN CLOSE PROXIMITY. ALSO, IN SPEAKING TO A CUSTOMER SERVICE REPRESENTATIVE ON THEIR NATIONAL CALL LINE FOR CONCERNS, THE AGENT WAS CERTAIN I DID NOT HAVE A TRANSMISSION SUBJECT TO FAILURE, EVEN THOUGH THERE WAS THE TSB IN EFFECT WHICH I MENTIONED ABOVE. SHE INDICATED THAT DID NOT RELATE TO MY VEHICLE WHEN I QUESTIONED HER FURTHER. BOTH FORD MECHANIC AND A CERTIFIED MECHANIC NOT ASSOCIATED WITH FORD BOTH INDICATED THE TRANSMISSION IN MY LINCOLN WAS ASSOCIATED WITH THE TSB FOR TRANSMISSION FAILURE. PHOTO INFO ON DEFECTIVE TRANSMISSION ATTACHED.

TAKATA RECALL, NO PARTS AVAILABLE AND NOTHING THE DEALER CAN DO UNTIL PARTS BECOME AVAILABLE. IT HAS BEEN OVER A YEAR SINCE I RECEIVED THE ORIGINAL NOTICE

TAKATA RECALL: RECEIVED A NOTICE VIA MAIL IN REGARDS TO THIS RECALL. TRIED TO CALL THE PHONE NUMBERS LISTED FOR CLAIMS (FREE AIRBAG REPLACEMENT) AND GOT NOWHERE. IT'S A PRERECORDED MESSAGE THAT GIVES YOU NO OPTION TO SPEAK TO ANYONE ABOUT HAVING YOUR AIRBAGS REPLACED.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JULY OF 2016. THE DEALER (NORTHGATE FORD TRUCK CENTER, 8810 COLERAIN AVE, CINCINNATI, OH, 45251) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT MENTIONED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED AND REMAINED LIT. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL WE RECEIVED NOTICE THAT THE PASSENGER FRONT AIRBAG IS ON RECALL. I CALLED TO GET IT FIXED, AND THE DEALERSHIP DOES NOT HAVE THE REPLACEMENT. I BELIEVE THIS HAS BEEN UNDER RECALL FOR OVER A YEAR NOW. IT NEEDS TO BE FIXED ASAP AS MY CHILDREN ARE USING THIS CAR! I DO NOT UNDERSTAND HOW IT HAS TAKEN ALL THE TIME WITHOUT A REPLACEMENT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PAUL CERAME FORD LOCATED AT 11400 NEW HALLS FERRY ROAD, FLORISSANT, MO WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *LN

TAKATA RECALL WE NEED DANGEROUSLY DEFECTIVE AIR BAG REPLACED IMMEDIATELY. WE HAVE REQUESTED DEALERSHIP (HERTRICH LINCOLN OF DOVER, DELAWARE) TO REPLACE DEFECTIVE AIR BAG WITHOUT RESULTS.

TAKATA RECALL THE DEALER, ED HOWARD, IN SARASOTA, FL SAID THEY WOULD NOT BE GETTING ANY AIRBAGS AND THEREFORE COULD NOT REPLACE MY AIRBAGS EVEN THOUGH THERE IS A RECALL.

TAKATA RECALL I RECEIVED A NOTICE ON THE AIRBAG RECALL FOR MY 2006 LINCOLN ZEPHYR AND THERE HASN'T BEEN A REPLACEMENT PART NOTICE TO HAVE THE PROBLEM FIXED. THIS VEHICLE IS DRIVEN DAILY AND DUE TO THE RISK OF INJURY AND/OR DEATH, THIS NEEDS REPLACED ASAP.

TAKATA RECALL IN JUNE OF 2016 OF MY PASSENGER AIRBAG. THERE IS STILL NO FIX AVAILABLE.I HAVE A 5 PASSENGER CAR AND CAN'T HAVE ANYONE IN MY FRONT SEAT STILL. I DESERVE A RENTAL CAR. ENOUGH IS ENOUGH.