LINCOLN Complaints

CONTACTED DEALER: WILMES FORD IN ALTUS OKLAHOMA AND THEY STATED THEY ARE STILL WAITING FOR PARTS. HAS BEEN OVER 6 MONTH SINCE I CONTACTED THEM.

TAKATA RECALL - DEALER NEVER CONTACTED ME. WHEN I CALLED DEALER THEY TOLD ME REPLACEMENT AIRBAGS ARE UNAVAILABLE. THIS IS TOTAL [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MAGIC CITY FORD LINCOLN AT (540) 345-0911 (809 WILLIAMSON RD NE, ROANOKE, VA 24016) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL - WHEN TRYING TO SCHEDULE A REPLACEMENT WITH MY LOCAL LINCOLN DEALER - SERVICE DEPARTMENT SAYS PARTS ARE NOT AVAILABLE. THIS DOES NOT SEEM REASONABLE FOR A RECALL ISSUED IN JUNE 2016. VEHICLE IS NOW IN NORMAL OPERATION. NO PHOTO ATTACHED.

TAKATA RECALL. THE FIRST RECALL NOTICE WAS IN MARCH 2017, NO PARTS AVAILABLE FOR REPLACING THE AIRBAG, A SECOND NOTICE CAME TO ME IN OCT. 26, 2017. THE DEALERS STILL DO NOT HAVE REPLACEMENT PARTS. I HAVE NOT HAD A PROBLEM WITH THE AIRBAG BUT I'D FEEL SAFER IF THE AIRBAG WAS REPLACED !!!

EXTREMELY LOUD BANGS, LIKE GUNSHOTS, SEEM LIKE FROM FRONT EDGE OF SUNROOF, REPEATING ABOUT EVERY 10 SECONDS, SEVERAL TIMES PER INCIDENT. HAS HAPPENED SEVERAL TIMES OVER THE PAST 24 MONTHS (2015--2017). SO FAR, THE GLASS HAS NOT BROKEN. VEHICLE IS NEARLY ALWAYS PARKED IN AN OUTSIDE PARKING LOT WITH IGNITION TURNED OFF WHEN IT HAPPENS. HOWEVER, TWICE IT HAS OCCURRED WHILE DRIVING STRAIGHT AT MODERATE SPEED ON CITY STREETS. SLIDING HEADLINER UNDER SUNROOF HAS ALWAYS BEEN CLOSED DURING THESE INCIDENTS. NOTE: THE REQUIRED DATE TYPED BELOW INTO YOUR STANDARD FORMAT REPORT, 01/01/2016, IS MEANINGLESS.

I CAN NOT HAVE ANYONE SIT IN THE FRONT SEAT AS THAT WOULD BE DANGEROUS IF I HAD A CRASH AND THE DEFECTIVE AIRBAG WAS RELEASED MY HUSBAND IS 86 AND IT IS A BURDEN FOR HIM TO GET IN AND OUT OF THE BACK SEAT I AM ALSO LIMITED WITH THE NUMBER OF PEOPLE WHO CAN RIDE IN MY CAR BECAUSE NO ONE CAN GET IN THE FRONT PASSENGER SEAT THIS IS EXTREMELY ANNOYING TO ME AND MY HUSBAND THIS ANNOYANCE HAS BEEN GOING ON FOR MONTHS AS NO DEALER HAS OFFERED TO HELP EACH DEALER TELLS ME THE FORD COMPANY MUST RELEASE NEW AIRBAG PARTS ITS AMAZING THAT THIS SITUATION CAN GO ON FOR LONG IT IS TOTALLY UNFAIR PLEASE TELL ME IF THERE IS ANYWAY TO REMEDY THIS SITUATION THANK YOU

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (RAY PRICE LINCOLN IN STROUDSBURG, PA, 866-377-5679) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *LN UPDATED 8/2/18*JB

OUTSTANDING RECALL HAVE TALKED TO THE DEALER ON MULTIPLE TIMES ABOUT THIS RECALL ONLY TO BE TOLD THAT THEY HAVE NO ANSWER AND NO IDEA WHEN OR IF THERE WILL BE A REPLACEMENT