LINCOLN Complaints

ON MY WAY TO WORK ON 10/03/2017 @ AROUND 7AM IN RUSH HOUR TRAFFIC MY LEFT PASSENGER FRONT DOOR SWUNG UP. I HAD TO SWERVE OUT OF TRAFFIC TO MISS FROM HITTING A VEHICLE NEXT TO MINE. I WAS ABLE TO SAFELY ARRIVE AT A RITE AID PARKING LOT. I HAVE RESEARCHED AND FOUND THAT MY MODEL CAR WAS UNDER A RECALL FOR FAULTY DOOR LATCH. MY CAR WAS TAKEN TO MY LOCAL FORD DEALERSHIP WHERE THEY ARE STATING IT WILL BE $652 TO REPAIR AND MY CAR WAS NOT UNDER RECALL. I'M HIGHLY UPSET AND FEEL THAT MY CAR SHOULD BE COVER UNDER THIS RECALL AS IT HAS EXPERIENCED THE SAME DEFECT AS PREVIOUS 2013 LINCOLN MKZ OWNERS

TAKATA INFLATORS. I RECEIVED A RECALL NOTICE CONCERNING THE TAKATA INFLATORS IN JULY OF 2016. I HAVE HEARD NOTHING SINCE.

LETTER FROM CONGRESSMAN HICE ON BEHALF OF CONSTITUENT RE VEHICLE UNSAFE TO DRIVE DUE TO THE SAFETY RECALL NOTICE ON PASSENGER AIRBAG 2012 MKZ. *LD THE CONSUMER STATED THE RECALL REPAIR EXCEED A REASONABLE AMOUNT OF TIME. UPDATED 09/28/2017*JS

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TED RUSSELL FORD LINCOLN (8551 KINGSTON PIKE, KNOXVILLE, TN 37919 (865) 223-6727) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WHEN IN TRAFFIC, I SPEED UP AND FELT LIKE I WAS REAR ENDED AND IT DID THIS ABOUT 5 TIMES AND THEN I CANT GET IT TO DO IT AGAIN.

STEERING IS HARD TO CONTROL. TOOK IT TO AUTO REPAIR, GAVE ME CODES THAT MATCH RECALL CODES. TECHNITION SAID THE WHOLE POWER STEERING SYSTEM MUST BE REPLACED

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED NORTHTOWNE LINCOLN (21 NE VIVION RD, KANSAS CITY, MO 64118 (816) 453-2710) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2017 LINCOLN MKX. THE CONTACT STATED THAT THE VEHICLE WAS DESIGNED TO HAVE A TOW MODE, WHICH WOULD ALLOW THE VEHICLE TO TOW. WHILE THE 39,000 LBS VEHICLE WAS TOWING A 50,000 LBS RV, THE VEHICLE'S BATTERY FAILED. THE VEHICLE WAS DESIGNED TO GO INTO PARK MODE, WHICH LOCKED ALL FOUR TIRES WHEN THE BATTERY FAILED. ONCE THE VEHICLE WENT INTO PARK MODE, IT CAUSED THE VEHICLE TO BE DRAGGED BY THE RV FOR SEVERAL MILES. THE CONTACT STATED THAT THE PARK MODE FEATURE SHOULD NOT OCCUR SINCE THE VEHICLE WAS IN NEUTRAL WHEN IN TOW MODE. THE CONTACT CALLED CAMELBACK FORD (1330 E CAMELBACK ROAD, PHOENIX, AZ 85014; 602-635-7551) AND WAS INFORMED THAT THE VEHICLE FUNCTIONED AS EXPECTED ACCORDING TO THE DESIGN OF THE FEATURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE, BUT THE CONTACT DID NOT RECEIVE A RESPONSE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.

TL* THE CONTACT OWNS A 2012 LINCOLN NAVIGATOR. WHILE DRIVING 25 MPH, THE VEHICLE DOWNSHIFTED FROM SECOND TO FIRST GEAR WITHOUT WARNING. THE VEHICLE WAS TAKEN TO ROBERT HUDSON FORD LINCOLN MERCURY (2316 1ST AVE SE, MOULTRIE, GA 31788, (229) 985-6603) WHERE IT WAS DIAGNOSED THAT THE PCM NEEDED RECALIBARATION. THE VEHICLE WAS REPAIRED; HOWEVER, THE SOFTWARE UPDATE FAILED TO CORRECT THE FAILURE. ADDITIONALLY, THE CONTACT STATED THAT THE VEHICLE WAS DIFFICULT TO SHIFT FROM PARK TO THE DRIVE GEAR. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT STATED THAT THE VEHICLE WAS CURRENTLY BEING REPAIRED AGAIN FOR BOTH FAILURES. ON SEVERAL OCCASIONS WHILE DRIVING, THE ELECTRICAL SYSTEM FAILED AND CAUSED THE VEHICLE TO STALL. THE CONTACT STATED THAT THE INSTRUMENT CLUSTER, INTERIOR LIGHTING, AND EXTERIOR LIGHTING FAILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND PROVIDED CASE NUMBER: CAS-13124389. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

TAKATA RECALL: DRIVING THE AFFECTED CAR IS A LIABILITY AND POSES A DANGER TO BOTH THE DRIVER AND ANY PASSENGERS. NO MEASURES TO RECTIFY THE SITUATION HAVE BEEN TAKEN ON THE PART OF THE MANUFACTURER TO REDUCE THE RISK FOR THE VEHICLE OWNER SINCE THE RECALL DATE OF JUN 01 2016.