LINCOLN Complaints

1.) FRONT BUMPER COVER DEVELOPED A BULGE (CAME A LOOSE) JUNE 2016 ON RIGHT FRONT SIDE BECAUSE THE BUMPER TABS ARE TOO THIN OR FLIMSY AND WILL NOT HOLD BUMPER COVER UNDERNEATH THE HEADLIGHT ASSEMBLY PROPERLY. THIS IS A MANUFACTURING DEFECT BY THE LINCOLN MOTOR COMPANY AND THEY HAVE FAILED TO REPAIR MY CAR BUMPER FOR ONE WHOLE YEAR. THE CAR DEALERSHIP THEY SENT ME TO CANNOT FIX THIS BUMPER BECAUSE IT IS A MANUFACTURING DEFECT, THEY ACTUALLY MAKE THE BULGE ON BUMPER WORSE. LINCOLN KNOWS THE BUMPER COVER IS DEFECTIVE AND HAS FAILED TO COME UP WITH A FIX THAT WILL LAST. THIS IS POOR WORKMANSHIP BY LINCOLN. CAR WAS STATIONARY IN MY DRIVEWAY. I WANT LINCOLN TO FIX MY CAR PROPERLY OR GIVE ME ANOTHER CAR OF EQUAL VALUE. 2.) BOTH LEFT AND RIGHT FRONT DOOR EXTERIOR BOTTOM BLACK PLASTIC DOOR PANELS WITH CHROME INSERTS HAVE COME LOOSE AND SHAKE WHEN OPENING OR CLOSING DOORS. THIS IS POOR WORKMANSHIP BY LINCOLN. CAR WAS STATIONARY AND IN MY DRIVEWAY.

TL* THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MAC HAIK FORD LINCOLN DEALER INFORMED THE CONTACT THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 08/24/17*LJ

TL* THE CONTACT OWNS A 2006 LINCOLN ZEPHYR. THE CONTACT NOTICED THAT THERE WAS CRACK IN THE DASHBOARD AND IT WAS LIFTING UP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 136,000.

TL* THE CONTACT OWNS A 2013 LINCOLN MKZ. WHILE WAITING FOR AN EXTENDED PERIOD OF TIME FOR THE MANUFACTURER TO SUPPLY THE REMEDY AND PARTS, THE REAR PASSENGER DOOR LATCH FRACTURED AND FAILED TO REMAIN SECURE WHILE THE VEHICLE WAS IN MOTION. THE DEALER (AUTONATION FORD BURLESON, 850 N BURLESON BLVD, BURLESON, TX 76028, (817) 522-3224) WAS UNABLE TO PROVIDE THE PART. THE MANUFACTURER DID NOT KNOW WHEN THE PART AND REMEDY WOULD BE AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES). THE VEHICLE WAS TOWED TO THE DEALER. THE MANUFACTURER INDICATED THAT THEY WOULD PROVIDE A LOANER VEHICLE FOR A WEEK, AND THEN THE CONTACT WOULD NEED TO MAKE THE ADJUSTMENT TO WAIT UNTIL THE REMEDY AND PARTS WERE AVAILABLE. THE FAILURE MILEAGE WAS NOT AVAILABLE.

RECALL ON DOOR LATCHES BUT THERE ARE NO REPLACEMENT PART AVAILABLE. UNKNOWN WHEN THEY WILL BE IN STOCK WHEN I WAS NOTIFIED OF THE RECALL I ASKED THEM TO ORDER PARTS BUT THEY HAVE BEEN ON BACK ORDER

TL* THE CONTACT OWNS A 2016 LINCOLN MKX. THE CONTACT NOTICED AN ABNORMAL TOXIC ODOR OF STRONG FUMES INSIDE THE VEHICLE WEEKS AFTER PURCHASING THE VEHICLE. THE VEHICLE WAS TAKEN TO MORE THAN TWO DEALERS (FIRST DEALER: WALLACE LINCOLN, 5555 US-1, FORT PIERCE, FL 34982, (772) 461-6060 AND SECOND DEALER: PARADISE FORD, 1360 W KING ST, COCOA, FL 32922, (321) 632-2222), BUT THE ODOR ISSUE WAS NOT RESOLVED. THE CONTACT CONTINUED TO INHALE THE TOXIC FUMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT PROVIDE ANY FURTHER DIAGNOSTIC TESTING. THE CONTACT RECEIVED NO SOLUTION AND WAS UNCERTAIN OF A REPAIR REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS LESS THAN 250. UPDATED 08/24/17*LJ *JS

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (ASHEVILLE FORD IN ASHEVILLE, NC) AND WAS INFORMED THAT THE PASSENGER SIDE AIR BAG SHOULD NOT DEPLOY IF NO ONE WAS SEATED ON THE SEAT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS SAFE TO DRIVE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE METAL PART ON THE CABLE CONNECTING BATTERY TO OTHER PARTS OF VEHICLE CRACKED. HAD STOPPED TO GET BATTERY CHECKED AND SERVICE PERSONNEL FOUND THE CRACK IN THE METAL PART ON CABLE THAT CONTAINS 2 FUSES. CAR HAD BEEN HESITANT ON STARTING TWICE IN THE WEEK. SAFETY PROBLEM IF PART HAD BROKEN COMPLETELY INTO WHILE ON INTERSTATE OR IN AN AREA NOT HEAVILY POPULATED. COULD HAVE CAUSED A SERIOUS IF NOT FATAL ACCIDENT.

THE FAIL SAFE ENGINE LIGHT COMES ON WHEN DRIVING AT ANY SPEED OR WHEN THE FUEL GAGE GETS LOW. I HAVE TO TURN MY TRUCK OFF, WAIT A FEW MINUTES , THEN TURN IT BACK ON FOR IT TO COOPERATE CORRECTLY. WHILE THE LIGHT IS ON IT DRIVES SLUGGISHLY.