LINCOLN Complaints

View complaints related to LINCOLN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2007 LINCOLN MKX
    - BAKERSFIELD, CA

    TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) FOR THE FRONT PASSENGER INFLATOR. THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2008 LINCOLN MKZ
    - GLOUCESTER CITY, NJ

    TAKATA RECALL. I WAS NOTIFIED BY MAIL JUNE 1 2016 THAT MY CAR WAS INVOLVED IN THE TAKATA AIRBAG RECALL. TO DATE I HAVE STILL NOT BEEN NOTIFIED BY MAIL THAT PARTS ARE AVAILABLE TO FIX MY CAR. I HAVE CALLED BOTH FORD AND LINCOLN CUSTOMER SERVICE AND THEY INFORMED ME THAT I AM IN REGION B AND PARTS HAVE NOT BEEN DISTRIBUTED YET. BOTH LINCOLN AND FORD WEBSITES STATE IT IS PRESUMED SAFE TO DRIVE THE CAR. THIS RECALL INFLICTS DEATHLY HARM ON PEOPLE. I AM EXPERIENCING HIGH ANXIETY DRIVING. I HAVE CONTACTED MY LOCAL DEALERSHIPS WHO AGAIN STATE THEY HAVE NO PARTS AND FORD HAS NOT AUTHORIZED THEM TO DISTRIBUTE SAFE RENTAL CARS UNTIL PARTS ARE AVAILABLE. I ASKED BOTH FORD AND LINCOLN FOR A LOANER VEHICLE UNTIL MY CAR IS FIXED THEY BOTH SAID NO. OTHER CAR MANUFACTURERS HAVE GIVEN DRIVERS A SAFE VEHICLE TO DRIVE IN. IT SHOULD BE MANDATORY FORD/LINCOLN PROVIDES US WITH A SAFE CAR! IT HAS BEEN 10 MONTHS SINCE I WAS NOTIFIED AND I STILL HAVE NO ESTIMATED DATE OF PARTS BEING AVAILABLE. UNTIL THEN I AM STUCK DRIVING MY DANGEROUS POTENTIALLY DEADLY VEHICLE. PLEASE HELP ME!

    Source: NHTSA WEB SITE
  • 2009 LINCOLN MKZ
    - MALVERN, AR

    DOOR HANDLES (INSIDE) DYSFUNCTIONAL AFTER NORMAL USAGE. I HAVE REPLACED BOTH DRIVER AND PASSENGER DOOR HANDLES AFTER THEY BOTH QUIT OPENING THE DOORS. NOW BOTH DRIVER SIDE DOORS NEED REPLACED AGAIN. THIS PRESENTS DANGER IN THE EVENT OF NEEDING TO EXIT THE VEHICLE DUE TO ACCIDENT OR EMERGENCY. I CAN POTENTIALLY SEE RISK OF DEATH OF ME AND OR MY PASSENGERS DUE TO THIS FAULTY EQUIPMENT.

    Source: NHTSA WEB SITE
  • 2009 LINCOLN MKZ
    - SARASOTA, FL

    UNINTENTIONAL ACCELERATION INCIDENT REPORT 2009 LINCOLN MKZ, VIN: [XXX] THE CAR WAS PURCHASED BY ITS PRESENT OWNER IN JUNE 2012 AFTER IT CAME OFF LEASE WITH 26334 MILES. SINCE THAT TIME, THE VEHICLE HAS BEEN WELL MAINTAINED BY LINCOLN AUTOMOTIVE DEALERSHIPS AND NOW HAS 85447 MILES ON IT. IT HAS HAD FOUR (4) INCIDENTS OF UNINTENDED ACCELERATION. SEE ATTACHED PDF FILE (MKZ JOINT REPORT [XXX]) FOR DETAILS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

    Source: NHTSA WEB SITE
  • 2009 LINCOLN MKZ
    - ALEXANDER, NC

    TAKATA RECALL - I RECEIVED A RECALL NOTICE LETTER FROM LINCOLN MOTOR COMPANY DATED JULY, 2016. THE LETTER STATED MY VEHICLE WAS IDENTIFIED IN THE TAKATA AIR BAG RECALL AND THAT WHEN PARTS ARE AVAILABLE I WILL BE NOTIFIED BY LETTER. IT HAS BEEN OVER 7 MONTHS AND STILL NO LETTER NOTIFYING OF PARTS AVAILABILITY OR FOR ME TO SCHEDULE A REPAIR. HOW MUCH LONGER BEFORE THE PARTS ARE AVAILABLE?? IT IS STRESSFUL WAITING FOR THIS REPAIR, ESPECIALLY WHEN I HAVE LOVED ONES RIDING WITH ME THAT CAN BE INJURED OR WORSE DUE TO FAULTY AIR-BAGS. A 7 MONTH WAIT IS A BIT RIDICULOUS. ALSO, I'VE INQUIRED WITH MY LOCAL LINCOLN DEALER AND HAVE BEEN INFORMED THE REPAIR WILL TAKE 4 HOURS. LINCOLN OR TAKATA SHOULD PROVIDE ME WITH A RENTAL WHILE MY VEHICLE IS BEING REPAIRED. I SHOULD NOT HAVE TO WAIT AT THE DEALER 4 HOURS WHILE THE VEHICLE IS REPAIRED DUE TO NO FAULT OF MY OWN. THANKS FOR READING. I LOOK FORWARD TO YOUR RESPONSE/UPDATE ON THIS RECALL. [XXX] [XXX] *DL INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*JB

    Source: NHTSA WEB SITE
  • 2012 LINCOLN MKX
    - SPERRY, OK

    DRIVER DOOR AJAR WARNING LIGHT IS ON. HAS BEEN REPAIRED ONCE UNDER WARRANTY. WHEN ON, THE DOOR LOCKS DO NOT SECURE THE VEHICLE SHOULD IT BE INVOLVED IN AN ACCIDENT! APPEARS TO BE A CONSISTENT PROBLEM WITH FORDS BUT THEY ARE NOT WILLING TO RESOLVE THE PROBLEM. A RECALL SHOULD MANDIDATED.

    Source: NHTSA WEB SITE
  • 2012 LINCOLN MKZ HYBRID
    - JOHNSTOWN, CO

    CAR WAS PARKED. STARTED CAR AND PUT TRANSMISSION IN REVERSE AND NOTICED THERE WAS NO POWER STEERING. WARNING ON DASH "POWER STEERING ASSIST FAILURE". ONLY 37,777 MILES ON CAR. PREVIOUS SERVICE RECORDS ON CAR STATED FIELD SERVICE ACTION 15N01 BUT IGNORED BY DEALER AT LEAST TWICE DURING WARRANTY PERIOD. NOW OUT OF WARRANTY.

    Source: NHTSA WEB SITE
  • 2013 LINCOLN MKT
    - NEW CITY, NY

    TL* THE CONTACT OWNS A 2013 LINCOLN MKT. WHILE THE VEHICLE WAS STATIONARY, THE DRIVER'S SIDE MIRROR BECAME SMUDGED AND THE DRIVER COULD NOT SEE OUT OF THE MIRROR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 127,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 LINCOLN MKZ
    - LAYTON, UT

    TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PART NOT AVAILABLE. UPDATED 06/29/17*LJ *CN

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2007 LINCOLN MKX
    - CLARKSDALE, MO

    TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE