LINCOLN Complaints

I HAVE HAD PROBLEMS WITH MY 2016 MKX, PURCHASED IN JUNE OF 2016. THE EXHAUST SYSTEM HAS BEEN LEAKING INTO THE CABIN. I ACTUALLY TOOK THE CAR IN FOR SERVICE, BUT THE CAR DEALERSHIP COULD NOT FIND AN ISSUE. THEY CLEANED UNDERNEATH THE EXHAUST LINES AND IT HAS IMPROVED. THE VEHICLE IS USUALLY IN MOTION, I LIVE IN AN AREA WITH HILLS USUALLY AFTER CLIMBING UP A HILL OF A CITY STREET. I HAVE NOTICED THE SMELL LINGERING EVEN AFTER I'VE BEEN OUT OF THE CAR. I'VE SEEN ON OTHER SITES WHERE OTHER LINCOLN OWNERS HAVE COMPLAINED AS WELL. I'M POSTING THIS MESSAGE AS I BELIEVE THE EXHAUST SYSTEM ISSUE FOR FORD IS BEYOND JUST THE FORD LINE AND ALSO LINCOLN.

TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *CN

I PURCHASED A USED 2013 LINCOLN MKZ HYBRID ON NOV 28 2016. ON DEC 1 2016 I WAS DRIVING ON I 20 IN BIRMINGHAM AL AND THE VEHICLE STALLED ON THE FREEWAY AFTER I HAD ENGAGED IN A PANIC STOP AND VEERED THE VEHICLE TO THE RIGHT. MY VEHICLE FROZE IN A POSITION WITH THE LEFT REAR OF THE VEHICLE IN THE TRAFFIC LANE AND THE RIGHT FRONT OF THE VEHICLE ON THE EMERGENCY LANE. THE VEHICLE WAS BLOCKING TRAFFIC. IT LOCKED UP IN SUCH A WAY THAT I COULD NOT GET IT UNLOCKED. THERE WERE SEVERAL ERROR MESSAGES DISPLAYING TO THE EFFECT OF ACTIVE HEADLAMPS FAULT TRANSMISSION FAULT SEVERAL OTHERS THAT I CANNOT RECALL. THE VEHICLE WAS DISABLED IN SUCH A WAY THAT I COULD NOT DO ANYTHING TO GET RELIEF. WITH THE VEHICLE BLOCKING A LANE OF TRAFFIC I COULD NOT GET IT OUT OF THE WAY. SEVERAL VOLUNTEERS CAME TO MY AID AND OFFERED TO PUSH IT OFF THE ROAD BUT I COULD NOT PUT THE VEHICLE IN NEUTRAL. I COULD NOT RESTART THE VEHICLE. I COULD NOT PUT IT IN PARK. I TRIED EVERYTHING. I COULD NOT FIND A MANUAL OVERRIDE. I CALLED FOR A TOW TRUCK. A POLICEMAN SHOWED UP. AT THIS POINT IT HAD BEEN 45 MINUTES. I GOT OUT OF THE CAR, SPOKE TO THE POLICEMAN, AND THEN GOT BACK IN THE CAR. THEN SUDDENLY EVERYTHING WAS NORMAL. IT STARTED AS THOUGH NOTHING HAPPENED. I IGNORED THE EVENT UNTIL IT HAPPENED AGAIN IN MY APARTMENT PARKING LOT ON 1/15/17. I TOOK IT INTO THE SHOP AT CARMAX. THEY NOTED SEVERAL HYBRID CODES. THEY SENT IT TO A LOCAL FORD DEALERSHIP, TOWN AND COUNTRY FORD IN BESSEMER ALABAMA, AND NOW 1 MONTH LATER FORD HAS NOT BEEN ABLE TO FIGURE OUT THE PROBLEM. NOW I REALIZE I SHOULD HAVE REPORTED THIS AS A SAFETY ISSUE BACK IN DECEMBER SINCE IT STALLED IN TRAFFIC WITH NO WAY TO PUT THE VEHICLE IN NEUTRAL TO SAFELY MOVE IT OUT OF THE WAY. OF COURSE THIS WAS A FRIGHTENING EXPERIENCE

WHILE DRIVING THROUGH AN INTERSECTION THE ENGINE STOPPED RUNNING. MY MECHANIC DIAGNOSED THE VEHICLE AS IT NEEDING A NEW COOLING FAN. THE ODD PART WAS MY ENGINE LIGHT NEVER CAME ON, THE COOL/HOT DISPLAY ON THE INSTRUMENT PANEL NEVER SHOWED IT WAS OVERHEATING. I'M CURRENTLY WAITING FOR THE PART TO ARRIVE TO THE MECHANICS SHOP. THE INCIDENT HAPPENED AT NIGHT IN THE MIDDLE OF AN INTERSECTION. THIS COULD HAVE RESULTED IN A MAJOR INJURY AT BEST, DEATH AT WORST.

ENGINE TEMPERATURE SUDDENLY SPIKED AND THE ON-BOARD COMPUTER SHUT DOWN THE ENGINE WHILE DRIVING ON LOCAL HIGHWAY. SPEED ABOUT 45 MPH AND WAS ABLE TO PULL TO SHOULDER. OPENED HOOD AND FOUND THE COOLANT RESERVOIR EMPTY SO ADDED WATER AND WAS ABLE TO DRIVE THE THREE MILES TO HOME. ADDED ADDITIONAL COOLANT BUT SHORTLY THEREAFTER (5 - 7 MILES OF DRIVING) THE ENGINE STARTED TO RUN ROUGH AND ENDED UP HAVING THE CAR TOWED TO THE LINCOLN/FORD DEALERSHIP.THE DEALER REPORTS THAT THE WATER PUMP WHICH IS INTERANAQL HAS FAILED RESULTING IN COOLANT AND DEBRIS ENTERING THE CRANKCASE AND CONTAMINATING THE ENGINE OIL. ON-LINE RESEARCH INDICATES THAT THIS IS A COMMON PROBLEM. THE DEALERSHIP ESTIMATES THAT THE REPAIR COST WILL BE $3,100.00 BUT THIS IS FOR THE WATER PUMP AND MOTOR OIL ONLY AND DOES NOT ADDRESS ANY ABRASION OR DAMAGE TO THE CAM SHAFT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR FLASHED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS), BUT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS WERE NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2008 LINCOLN MKZ. WHILE DRIVING 20 MPH, THE BRAKE PEDAL WAS DEPRESSED AND TRAVELED TO THE FLOORBOARD. THE CONTACT STATED THAT THE VEHICLE WOULD EFFECTIVELY STOP; HOWEVER, THERE WERE GRAVE CONCERNS THAT EVENTUALLY THE BRAKES WOULD TOTALLY FAIL. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE MASTER CYLINDER, BRAKE CALIPERS, AND ROTORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. THE VIN WAS NOT AVAILABLE.

I PURCHASED MY LINCOLN MKX 2013 NEW FROM SUTTON FORD. THE TIRES ON THE CAR AT THE TIME WERE PIRELLI SCORPION TIRES. WITHIN LESS THAN YEAR FROM TIRE EXPLODED FROM THE SIDE WALL WHILE ON MY WAY TO WORK. NO ONE WAS HURT. HOWEVER, I HAD TO REPLACE THE TIRE. LESS THAN A MONTH LATER TWO OTHER TIRES BEGAN TO LEAK WITH REPORT INITIALLY THAT IT WAS THE 20" CHROME ALLOY WHEEL WHICH WAS MALFUNCTIONING. THE REMAINING FOUR TIRES AND WHEELS WERE REPLACED LESS THAN A YEAR LATER I WAS CALLED A DEALER CLOSE TO WORK WHERE I HAD TAKEN THE CAR FOR OIL CHANGE AND TO REPORT RUMBLING WHEN I WAS DRIVING. I RECEIVED A CALL FROM THAT DEALERSHIP STATING THE CAR WAS "UNSAFE TO DRIVE" THERE ISSUE WITH ESSENTIALLY ALL THE TIRES WITH SIDE WALL RUPTURE IMPENDING ON ONE AND REMAINING THREE WITH SEVERE COMPROMISE. THESE TIRES WERE LESS THAN A YEAR OLD. I HAD TO HAVE THE CAR TOWED TO A LOCAL FACILITY FOR REPAIR. MY EXTENDED WARRANTLY ONLY PAID FOR 75 DOLLARS OF THE TOW. WHICH WAS 100 DOLLARS FOR ME. I HAD FOUR NEW GOODYEAR TIRES PUT ON THE CAR AND DROVE HOME THAT EVENING . THE NEXT MORNING WE AWOKE TO FIND TWO OF THE TIRES WERE FLAT. I HAD TO HAVE A SECOND TOW TO THE REPAIR SHOP AND THETECHNICIAN THERE REPORTED A DEFECT WITHIN MY WHEELS.

TL* THE CONTACT OWNS A 2007 LINCOLN MKX. WHILE THE VEHICLE WAS PARKED, A STRONG FUEL ODOR WAS PRESENT AND FUEL WAS ON THE GROUND WHERE THE FUEL TANK WAS LOCATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL TANK WAS LEAKING AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V682000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS PREVIOUSLY TAKEN TO A DEALER FOR THE RECALL, BUT NO REMEDY WAS PERFORMED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN.