LINCOLN Complaints
View complaints related to LINCOLN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2007 LINCOLN MKX- WASHINGTON, DC
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. WHILE DRIVING 45 MPH, THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SPARK PLUGS, COILS, AND PCM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO ANOTHER INDEPENDENT MECHANIC WHO REPLACED THE COILS AND SPARK PLUGS, BUT THE PCM WAS NOT REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 81,600.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 LINCOLN MKZ- SUN VALLEY, NV
TL* THE CONTACT OWNS A 2016 LINCOLN MKZ. WHILE PULLING INTO A PARKING SPACE AT AN UNKNOWN SPEED WITH THE BRAKE PEDAL DEPRESSED TO THE FLOOR, THE VEHICLE FAILED TO RESPOND. THE CONTACT CRASHED THE VEHICLE INTO A POLE. THE CONTACT MENTIONED THAT THE VEHICLE WAS EQUIPPED WITH MOTION SENSORS TO STOP THE VEHICLE WHEN AN OBJECT WAS NEAR, BUT THEY FAILED TO OPERATE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TOWED TO THE DEALER, BUT IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 LINCOLN MKX- LIVONIA, MI
TOTAL LOSS OF POWER WHEN APPROACHING TRAFFIC LIGHT, NUMEROUS ATTEMPTS TO RESTART, FINALLY STARTED, CHECK ENGINE LIGHT CAME ON AS WELL AS HILL ASSIST LIGHT (ON A COMPLETE LEVEL SURFACE AT TIME) VERY CLOSE CALL ON GETTING HIT AT INTERSECTION, UNSAFE SITUATION. ONCE ABLE TO RESTART CAR HAD VERY LIMITED POWER, WAS ABLE TO GET CAR TO DEALERSHIP APPROX 1 MILE AWAY, SERVICE ADVISOR IMMEDIATELY KNEW IT WAS A "THROTTLE BODY ISSUE" AND THE PART IS ON BACK ORDER, APPEARS THERE HAVE BEEN NUMEROUS OCCURRENCES W/THIS EXACT SAME PROBLEM, THIS IS A VERY VERY SERIOUS SAFETY CONCERN I WAS FORTUNATE TO BE IN A AREA WHERE TRAFFIC WAS NOT AS HEAVY (STILL ALMOST HIT) BUT IF THIS HAPPENED ON HIGHWAY OR BUSIER INTERSECTION THE OUTCOME MIGHT NOT HAVE BEEN AS FAVORABLE.
Source: NHTSA WEB SITE -
2007 LINCOLN TOWN CAR- FALLS CHURCH, VA
TL* THE CONTACT OWNS A 2007 LINCOLN TOWN CAR. WHILE DRIVING AT AN UNKNOWN SPEED, AN ABNORMAL NOISE WAS HEARD COMING FROM THE STEERING WHEEL. IN ADDITION, THE STEERING WHEEL SHOOK VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 231,000. THE VIN WAS NOT PROVIDED.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 LINCOLN NAVIGATOR- KENTFIELD, CA
TL* THE CONTACT OWNS A 2012 LINCOLN NAVIGATOR. THE CONTACT STATED THAT THE VEHICLE JOLTED WHILE DRIVING 55 MPH. THE FAILURE OCCURRED INTERMITTENTLY ON FIVE DIFFERENT OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DIAGNOSED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V248000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 18,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2008 LINCOLN NAVIGATOR- OAKLAND, CA
WHILE DRIVING ON THE HIGHWAY THE BRAKES WERE APPLIED TO SLOW THE VEHICLE. WHEN THE BRAKE PEDAL WAS DEPRESSED, A LOUD GRINDING NOISE AND PEDAL SHUDDER WAS FELT. BRAKE POWER DIMINISHED, AND THE ANTI-SKID LIGHT ILLUMINATED. ONCE OFF THE PEDAL, THE CAR COASTED FOR A FEW SECONDS. THE BRAKE WAS APPLIED, AND THE SYSTEM WENT BACK TO NORMAL. FORD IS UNABLE TO FIND AN ISSUE WITH THE SYSTEM OR DUPLICATE THE EVENT. ABS WAS NOT ENGAGED IN THIS SITUATION. GRADUAL BRAKE PEDAL PRESSURE WAS APPLIED TO SLOW THE VEHICLE, NOT COME TO ABRUPT STOP. HOWEVER, THE CAR WAS UNABLE TO SLOW DUE TO THE MALFUNCTION.
Source: NHTSA WEB SITE -
1998 LINCOLN NAVIGATOR- MESA, AZ
TL* THE CONTACT OWNED A 1998 LINCOLN NAVIGATOR. WHILE DRIVING 40 MPH, THE CONTACT CRASHED INTO THE FRONT OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY AND THE SEAT BELT FAILED TO RESTRAIN THE CONTACT IN PLACE. A POLICE REPORT WAS FILED. THE CONTACT SUFFERED A MILD CONCUSSION AND A WHIPLASH, BUT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2016 LINCOLN MKX- WEST HOLLYWOOD, CA
MY VEHICLE HAS BEEN LOSING POWER WHILE I'M DRIVING, LEADING TO SOME VERY CLOSE CALLS ON SERIOUS ACCIDENTS. THE "CHECK ENGINE" LIGHT WILL COME ON, AND SOMETIMES THE "HILL ASSIST" MESSAGE WILL ALSO APPEAR. ONCE POWER IS LOST, THE VEHICLE LOSES POWER STEERING AND LITERALLY SHUTS DOWN; THE ACCELERATOR DOES NOT WORK. I HAVE TO BASICALLY LIMP TO SAFETY. I TOOK THE VEHICLE INTO THE DEALERSHIP, AND THEY FOUND NOTHING, SENDING ME AWAY ONLY FOR IT TO HAPPEN AGAIN. ALL 5 TIMES THIS HAS HAPPENED, THE VEHICLE WAS IN MOTION ON A CITY STREET, AS I HAVE AVOIDED HIGHWAYS SINCE THE FIRST TIME IT HAPPENED. I'VE DONE EXTENSIVE ONLINE RESEARCH, AND HAVE FOUND HUNDREDS OF OTHERS WHO HAVE EXPERIENCED THE SAME ISSUE.
Source: NHTSA WEB SITE -
2003 LINCOLN TOWN CAR- HOLBROOK, NY
47,000 MILES ON 2003 LINCOLN TOWN CAR STEERING SUDDENLY BECAME DIFFICULT AND 'BINDS' INTERMITTENTLY AT A CONSTANT TURNING RADIUS WHEN TURNING THE WHEEL BOTH CLOCK-WISE AND COUNTER-CLOCKWISE. THIS OCCURRED WHILE IN MOTION AT LOW SPEEDS, ~25 MPH, IMMEDIATELY AFTER COMING DOWN A HILL, AS IF THE SUDDEN COMPRESSION OF THE CAR CAUSE THE SHAFT TO WARP AT THE JOINT. AFTER FURTHER INSPECTION THE LOWER AND INTERMEDIATE STEERING SHAFTS APPEAR HEAVILY CORRODED AT THE U-JOINTS AND THROUGHOUT BOTH SHAFTS. BASED ON THE INFLUX OF STEERING SHAFT COMPLAINTS OVER THE PAST YEAR OR SO FOR THE SAME YEAR AND MODEL CAR, THIS IS UNDENIABLY A MECHANICAL FAILURE ON THE MANUFACTURERS PART, I.E., ENGINEERED TO FAIL. ADDITIONALLY, BASED ON THE LEVEL OF CORROSION, THIS ISSUE MAY HAVE BEEN MORE APPARENT AND/OR SEVERE IF THERE WAS MORE MILEAGE PUT ON THE CAR BUT LUCKILY THE VEHICLE WAS DRIVING AT LOW SPEEDS AT THE TIME OF FAILURE. IMAGES ARE ATTACHED BELOW.
Source: NHTSA WEB SITE -
2001 LINCOLN LS- GERMANSVILLE, PA
ON TWO OCCASIONS MY CAR SUSPENSION HAD FAILED. I AM JUST LUCKY I WAS NOT ON THE HIGHWAY OR I COULD HAVE BEEN FATALLY WOUNDED. I CAN NOT BELIEVE I NEVER RECEIVED ANY NOTICES ABOUT THE SUSPENSION RECALL. THE FIRST INSTANCE I WAS DRIVING IN MY DRIVEWAY AND THE CAR COMPLETELY DROPPED DOWN ON THE TIRES AND COULD NOT MOVE THE VEHICLE. THE SECOND INSTANCE I WAS DRIVING AND THE SUSPENSION FELL ON A REGULAR ROAD NOT A FAST HIGHWAY. IT HAD COST ME $250.00 TO HAVE IT TOWED BOTH TIMES BECAUSE IT COULD NOT BE MOVED BY DRIVING. IN ADDITION THE SECOND FAILURE COST ME $175.00 BECAUSE THE FRONT TIRES WERE RUINED. FOR THE REPAIR WORK ON BOTH INSTANCES COST ME $125.00 EACH TIME TOTALING ANOTHER $250.00 . SO BECAUSE OF SOMEONE'S FAILURE TO TIGHTEN NUTS IT COST ME $675.00 , AND NOT TO MENTION THE RISK OF LOSING MY LIFE. TERRIFYING TO SAY THE LEAST.
Source: NHTSA WEB SITE