LINCOLN Complaints

2009 LINCOLN MKZ. CONSUMER WRITES IN REGARDS TO AIRBAGS FAILURE TO DEPLOY DURING ACCIDENT. *SMD

ATTEMPTED TO GET OUT OF THE CAR AND THE DRIVERS SIDE DOOR WOULD NOT OPEN. SHUT THE CAR OFF, TURNED IT BACK ON. HIT THE LOCK AND UNLOCK BUTTON SEVERAL TIMES AND STILL COULD NOT GET OUT OF THE VEHICLE. EVENTUALLY HAD TO OPEN IT FROM THE OUTSIDE.

LED ADAPTIVE HEADLIGHTS ARE SAID TO MOVE IN COORDINATION WITH THE STEERING ANGLE WHEN HEADLIGHTS ARE ACTIVATED BUT DO NOT. EVEN WHEN SET TO AUTOMATIC MODE, HEADLIGHTS WILL ONLY ILLUMINATE IN THE DIRECTION IN WHICH THE VEHICLE IS POINTING PARTIALLY BLINDING DRIVERS IN THE ONCOMING TRAFFIC. ADDITIONALLY THE MANUAL STATES ON VEHICLE STARTUP WE SHOULD SEE THE LAMPS TRACK TO A "PREDETERMINED POSITION" THEN CENTER. MINE DOES NOT DO THIS. I ALSO MADE SURE TO DRIVE ABOVE 5MPH AND TURNED MY WHEEL FOR VERY SHARP INTO SHALLOW TURNS. THE MANUAL ALSO SHOWS A WHOLE SUB MENU JUST FOR THE ADAPTIVE LIGHTING. I ALSO DO NOT HAVE THIS MENU. LASTLY THERE IS SUPPOSED TO BE A DIGITAL SPEEDOMETER IN ADDITION TO THE ANALOG SPEEDOMETER IN THE SETTINGS MENU, THERE IS NOT ONE. THE OWNERS MANUAL CLEARLY STATES THAT IN ORDER TO ACTIVATE THIS FEATURE YOU MUST GO TO SETTINGS MENU UNDER TRIP1 TRIP 2 AND SELECT THE FEATURE. ITS NOT THERE AND MAKE LOOKING DOWN AT THE VERY TINY NUMBERS ON THE ANALOG SPEEDOMETER DIFFICULT DURING DRIVING AND TAKES YOUR ATTENTION AWAY FROM THE ROAD.

THERE IS A SERIOUS DESIGN FLAW/SAFETY HAZARD WITH THE WAY THE BAR ATTACHED TO THE BRAKE PEDAL IS STRUCTURED. WHEN THE VEHICLE IS IN MOTION AND I NEED TO BRAKE, THE TIP OF MY SHOE MAKES CONTACT WITH THE SKINNY METAL BAR ATTACHED TO THE BRAKE PEDAL. IN OTHER WORDS, THE ONLY WAY TO BRAKE IS TO BEND MY SHOE FAR ENOUGH FOR IT TO MAKE CONTACT WITH THE BRAKE PEDAL. THIS CAUSES VERY UNEVEN, JERKY AND ERRATIC BRAKING. IN MANY CASES, I HAVE NEARLY REAR-ENDED THE VEHICLE IN FRONT OF ME BECAUSE MY SHOE IS NOT FLEXIBLE ENOUGH TO MAKE FAST CONTACT WITH THE BRAKE PEDAL. I HAVE SEVERAL PICTURES WHICH CLEARLY SHOW THIS DESIGN FLAW.

TL* THE CONTACT OWNS A 2013 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATE 01/15/16 MA THE SAFETY RECALL WAS COMPLETED ON OCTOBER 27, 2015. UPDATED 01/27/16. *JB

3 OF 4 INTERIOR DOOR LATCHES BROKE IN NORMAL USE WHEN ATTEMPTING TO EXIT THE VEHICLE AND THE PART IS INTEGRAL TO THE DOOR PANEL. FORD DEALER SAYS THE PARTS ARE NO LONGER AVAILABLE AND FORD HAS PROVIDED NO OTHER MEANS OF REPAIR. EXITING THE VEHICLE MAY NOT BE POSSIBLE IN AN EMERGENCY AND MAY POSE A SERIOUS THREAT TO LIFE & SAFETY.

TL* THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT STATED THAT THE FRONT AND REAR RIMS OF THE VEHICLE WERE CORRODED WHICH CAUSED AIR TO LEAK FROM THE TIRES. THE CONTACT MENTIONED THAT THE FRONT AND THE REAR RIMS WERE THE ORIGINAL FACTORY INSTALLED EQUIPMENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2003 LINCOLN LS. WHILE DRIVING APPROXIMATELY 35 MPH, THE ENGINE STALLED AND THE VEHICLE RESTARTED INDEPENDENTLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200,066. THE VIN WAS NOT INCLUDED.

TL* THE CONTACT OWNS A 2011 LINCOLN MKT. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR ROUTINE MAINTENANCE. THE MECHANIC STATED THAT THERE WAS A FAILURE WITH THE STEERING WHEEL. AS A RESULT, THE STEERING GEAR ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 157,900.

TL* THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. WHILE DRIVING APPROXIMATELY 45 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE REAR WHEEL BEARINGS AND AXLE SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED FIVE MONTHS LATER. THE VEHICLE WAS REPAIRED A SECOND TIME, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V328000 (SUSPENSION). THE FAILURE MILEAGE WAS 100,000.