LINCOLN Complaints
View complaints related to LINCOLN. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2013 LINCOLN MKT- SANDUSKY, OH
INTERMITTENTLY, WHEN DRIVING IN LIGHT TO MODERATE PRECIPITATION (RAIN OR SNOW), THE ADAPTIVE CRUISE CONTROL WILL NOT SENSE A CAR IN FRONT OF IT YET IT WILL NOT DEFAULT TO "OFF/ADAPTIVE CRUISE NOT AVAILABLE". IF MY CRUISE CONTROL IS SET AT A SPEED GREATER THAN THE CAR IN FRONT, MINE WILL CONTINUE TO CLOSE THE GAP UNTIL A CRASH IS IMMINENT AND I MANUALLY HAVE TO DISENGAGE BY PRESSING THE BRAKE OR TURNING THE CRUISE CONTROL OFF. THIS HAS NOW OCCURRED 6 TIMES. THE DEALER SUGGESTED CHANGING THE MODULE BEHIND THE SENSOR ($1,200) BUT, COULD NOT ASSURE THAT THIS WAS THE PROBLEM.
Source: NHTSA WEB SITE -
2007 LINCOLN MKZ- WORCESTER, MA
WHILE ENTERING ACCESS RAMP TO HIGHWAY, AT APPROX 30 MPH, THE TRANSMISSION SHIFTED HARD AND I NOTICED THE TACHOMETER RISE TO 4000RPM AND STAY AT THAT LEVEL. THE VEHICLE WOULD NOT SHIFT. I DID MANAGE TO ENTER THE HIGHWAY BUT THE HIGHEST SPEED I COULD GARNER WAS 55MPH ALL THE WHILE THE TACH STAYED AT 4-5000 RPM AND CONTINUED TO RACE. SINCE THAT TIME, I HAVE NOTICED LEAKING FLUIDS FROM THE TRANSMISSION AND INFORMED THAT I NEED A NEW TRANSMISSION.
Source: NHTSA WEB SITE -
2008 LINCOLN MKX- FREDERICK, MD
DRIVING ON INTERSTATE HIGHWAY AT 65 MPH AND I NOTICE THE ODO FAULT LIGHT ON WITH AIRBAG AND WRENCH SYMBOLS LIT. THE ODOMETER READ ONLY DASHES BUT SEEMED TO BE OKAY AT THAT SPEED. SEEMED TO BE IN 3RD GEAR? WHEN I STOPPED AT A RED LIGHT, THE CAR HAD NO POWER AT ALL. TOOK FOREVER TO GET IT UP TO 20 MPH. VERY DANGEROUS AS I WAS ALMOST STUCK IN AN INTERSECTION. DOES SOMEONE NEED TO DIE BEFORE YOU RECALL THIS?
Source: NHTSA WEB SITE -
2013 LINCOLN NAVIGATOR- APPLE RIVER, IL
HEAD ON COLLISION ON DRIVERS SIDE OF FRONT OF NAVIGATOR; HOWEVER, ONLY THE PASSENGER AIR BAG DEPLOYED WITH NO PASSENGER IN THE SEAT, ONLY I WAS DRIVING, BUT MY AIRBAG DID NOT DEPLOY. IT SEEM ODD TO ME...UPDATED 10/15/15 *BF
Source: NHTSA WEB SITE -
2012 LINCOLN MKX- WESTLAKE, OH
2012 LINCOLN MKX. CONSUMER WRITES IN REGARDS TO AIRBAG SYSTEM PROBLEMS. *SMD THE CONSUMER STATED WHILE ON A SHORT LOCAL TRIP, THE AIR BAG LIGHT ILLUMINATED AND STAYED ON. THE NEXT DAY, THE VEHICLE WAS TAKEN TO THE DEALER, WHERE THEY FOUND THE WIRING HARNESS CHAFFING NEAR THE SEAT WEIGHT SENSOR LOCATED UNDER THE FRONT PASSENGER SEAT. *JB
Source: CONSUMER LETTER -
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2007 LINCOLN TOWN CAR- WAYNESBORO, VA
I WAS TRAVELING WEST ON 64 ON 8\13\15 . THERE WAS A CONSIDERABLE AMOUNT OF TRAFFIC BUT I WAS EXPERIENCING NO PROBLEMS UNTIL MY CAR BEGIN TO SWERVE BACK AND FORTH AND I WAS UNABLE TO MAINTAIN THE LANE. WE REALIZED THAT WE MUST GET THE CAR OFF THE ROAD AND INTO THE MEDIAN TO AVOID BEING STRUCK OR STRIKING A CAR IN THE RIGHT LANE. AFTER MUCH EFFORT WE WERE ABLE TO DO SO BUT HIT THE GUARD CABLES WHICH RESULTED IN TOTALING OUR LINCOLN. IN AUG OF 2013 WE RECEIVED A RECALL FOR THE RACK AND PINION STEERING FOR OUR CAR AND HAD IT REPAIRED ON 3\21\14. WE HAD TO WAIT FOR THE DEALER TO GET THE PARTS. THERE WAS ANOTHER RECALL ON 11\5\14 SAYING THAT CARS WITH THE INTERMEDIATE SHAFT REPAIRED DURING THE FIRST RECALL MAY NOT HAVE BEEN DONE CORRECTLY. MY QUESTION IS WHY DID WE NOT RECEIVE THAT RECALL? I FEEL THAT WE DID EVERYTHING WE COULD TO INSURE THAT THE BEST OF CIRCUMSTANCES OCCURRED IN WHAT WAS MOST CERTAIN GOING TO RESULT IN A CRASH AND PREVENTED OTHERS FROM BEING INJURED. IF WE HAD HAD THAT RECALL WE COULD HAVE HAD OURS CHECKED AND POSSIBLY HAVE AVOIDED THIS ACCIDENT. SINCE THE CAR WAS TOTALED THE ONLY WAY IT COULD BE CHECKED WAS TO START THE CAR AND TRY TO TURN THE STEERING WHEEL. THIS WAS DONE BUT DOES NOT INDICATE TO ME THAT THERE WAS NO PROBLEM WIT THE STEERING, AS WE WERE ABLE WITH GREAT EFFORT (BOTH OF US TRYING TOGETHER) TO TURN IT AS WELL BUT THE STEERING COULD NOT BE CONTROLLED. PLEASE REPLY BY EMAIL TO [XXX]@NTELOS.NET OR BY PHONE AT [XXX] OR BY MAIL TO [XXX], WAYNESBORO, VA 22980. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB*JB
Source: NHTSA WEB SITE -
2007 LINCOLN MKX- LINCOLN, NE
HAVE BEEN SMELLING FUEL FOR A COUPLE OF WEEKS OUTSIDE THE CAR. FOUND WHAT APPEARS TO BE A FUEL LEAK COMING FROM FUEL TANK. CALLED LINCOLN ABOUT THE RECALL, THEY SAID IT DIDN'T AFFECT MY VEHICLE. I THINK IT DID, SEEING HOW IT HAS THE SAME PROBLEM, AND IT'S A SALT/CORROSION ISSUE. I'VE LIVED IN NEBRASKA ALMOST ALL MY LIFE, WE USE SALT IN THE WINTER SEASON. REGARDLESS WHERE IT IS BUILT, I'M SURE THEY ARE GETTING THEIR PARTS FROM THE SAME SUPPLIER. LINCOLN IS IN THE WRONG, THEY SHOULD BE TAKING CARE OF THE ISSUE. THIS IS A $2,000 REPAIR THAT NOT EVERYONE CAN AFFORD TO PAY FOR. THIS IS BS, AND THE LAST TIME I WILL BUY A LINCOLN/FORD PRODUCT, IF THIS IS HOW THEY TAKE CARE OF THEIR CUSTOMERS.
Source: NHTSA WEB SITE -
2007 LINCOLN MKX- HOUSTON, TX
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. WHILE DRIVING AT APPROXIMATELY 55 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE. AS A RESULT, THE SPEED DECREASED CAUSING THE TWO VEHICLES DRIVING BEHIND THE CONTACT TO CRASH INTO EACH OTHER. THE CONTACT WAS NOT INVOLVED IN THE CRASH. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CONTROL SOLENOID NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 49,136.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2007 LINCOLN MKX- HOUSTON, TX
I WAS RIVING ABOUT 35 MPH WHEN THE CAR STOPPED MOVING FORWARD AND A WRENCH APPEAR IN MY DASH. THE CAR SWERVE AND HIT A CURVE TO KEEP FROM HITTING ME HAD HE NOT DONE THAT I COULD HAVE BEEN SERIOUSLY INJURED. PREVIOUSLY THAT HAPPEN TO BE AND IT DID CAUSED AN ACCIDENT. ON NOVEMBER 17, 2011 I HAD 49,136 MILES MY CAR WAS STILL ON WARRANTY AND THEY BAYWAY LINCOLN REPAIRED IT. NOW LESS THAN 12,000 MILES THIS HAPPEN AND NO ONE IS RESPONSIBLE. I AM A SENIOR CITIZEN VERY SELDOM DRIVE MY CAR AND DON'T THINK IT IS FAIR FOR ME TO FEAR DRIVING THIS CAR OR BE RESPONSIBLE FOR THE COST.
Source: NHTSA WEB SITE -
1997 LINCOLN TOWN CAR- CRAWFORDSVILLE, IN
TL* THE CONTACT OWNS A 1997 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHEN THE BRAKE PEDAL WAS APPLIED, IT TRAVELED TO THE FLOORBOARD. THE CONTACT NOTICED THAT THERE WAS PREMATURE RUST AND CORROSION ON THE BRAKE LINES CAUSING THEM TO FRACTURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 98I001000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 44,000. UPDATED 12/10/15*LJ *CN
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE