MASERATI Complaints

I have owned this car for over 2 years now. It has been plagued with issues with the Stop/Start feature on the car. When I’m in heavy or slow traffic the car will shut off and may not restart like it’s supposed to. It will sometimes shift into neutral or park and I will have to scramble to press the engine start button then shift the car back into drive. This will also happen whenever I’m approaching a yield sign where I may not be making a complete stop. I will be slowing down and the car will go into the stop/start and shut off and may not restart and may not be in drive when I’m basically rolling out into traffic. The Maserati website says that my vehicle was recalled for an issue that it seems like I’m consistently having however Maserati website for checking vin recalls days that my car has been repaired. I’ve complained to the dealer when I took the car in for service and all I get from them is “ Turn the stop/start feature off every time you drive the car”. This is a hassle because I have to scroll to menu #6 to do so. If I’m in a hurry, I may forget. I’m so scared my car is going to kill me. We have had several close calls especially in the yield situations. I feel like something needs to be done. There are other Levante owners in my year that are having the same issue. Maserati has not fixed this problem. It is still happening today. I’m including a picture off of social media that was posted today. I’m not alone here. Please help.

1. Initial Symptom: Strong fuel smell in passenger compartment and trunk. Investigation by Maserati specialist: fuel leaking from top plastic component of fuel pump, fuel stains down side of metal fuel tank, accumulation of fuel in trunk spare tire compartment below fuel tank. 2. Temporary Repair: Plastic fuel pump component was re-bonded using Locktite 406 as recommended by Locktite corporate chemist. Leak reoccurred within 2 years. 3. Forum Research: Fuel leaking from top plastic component of fuel pumps (both left and right) has been a common issue. 4. Warning Signs: None other than strong fuel smells in passenger and trunk compartments. 5. Seriousness: Inhalation of fuel vapor and close proximity to the battery in the trunk. :

While driving around 45mph I began to smell a burning scent. This intensified and smoke began to enter the cabin of the car. I pulled over and called 911. After opening the hood the fire department extinguished a small fire in the engine compartment just forward of the driver steering wheel area.

The contact owns a 2016 Maserati Ghibli. The contact stated while reversing after the winter storm, the backup camera no longer displayed an image and was inoperable. No warning lights were illuminated. The vehicle was taken to a local dealer, but the failure could not be duplicated. The vehicle was not repaired. The contact was made aware of NHTSA Campaign Number: 16V839000 (Back Over Prevention) however, the VIN was not included in the recall. The manufacturer was made aware of the failure and advised to file a complaint with the NHTSA Hotline. The approximate failure mileage was 52,800.

Sitting at at red light with the start/stop system on, as I release the break pedal on a green light, the gear automatically has shifted to park. The car shows no signs that it has turned off or warnings that it has shifted gears on its own. I have to manually change gear to drive to get the car to move. I am aware that the recall was done for this issue but there has been no successful resolution to the problem. The car was taken to Rusnak Pasadena on July 21, 2021 and since they could not duplicate the concern, there was nothing done. The car was then taken to Maserati of Puente Hills as the issue continued. As per the dealership, on their maserati system, it shows that my car did not qualify for their recall and it would not be considered to be a manufacturing issue. This is a major safety concern as it can cause an accident

My 2017 Maserati Levante when it comes to slowing down or stopping it hops in to neutral without any warning

The contact owns a 2022 Maserati Levante. The contact stated that while depressing the accelerator pedal after being at a stop sign or stopped at a traffic light, the vehicle hesitated and jerked. No warning lights were illuminated. The contact then stated that after taking the vehicle to a local dealer for a taillight recall repair and driving at an unknown speed, the service light was illuminated. The vehicle was then taken to Maserati of Newport Beach (1100 West Coast Hwy, Newport Beach, CA 92663) for a routine oil change and the service department was made aware of the failure. The contact was informed that the thermostat housing and coolant hose needed to be replaced. Additionally, the contact was made aware of NHTSA Campaign Number: 21V872000 (Fuel System, Gasoline) however, the VIN was not included in the recall. The vehicle was not repaired and remained at the dealer awaiting parts. The manufacturer was not made aware of the failure. The approximate failure mileage was 2,000.

The contact owns a 2014 Maserati Ghibli. The contact stated that the vehicle was taken to the dealer where a manufacturer recall was performed and the front driver's side mat and accelerator pedal were replaced; however, the contact stated that while driving, the front driver's side floor mat hooks failed. As a result, the front driver's side floor mat slipped underneath the brake pedal and the accelerator pedal and almost caused an accident. The vehicle was taken back to the dealer where it was diagnosed that the floor mat and hooks needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was informed that the recall was closed and advised to call the NHTSA Hotline. The failure mileage was approximately 40,000

The car started normally. This vehicle is gas dependent and has a dangerous gas leak. This vehicle is available for inspection upon request. It has a safety inspection sticker on it as of May 2022. This safety is a risk throughout our community after being driven and gas spilled in large amounts. The vehicle stopped and had to be manually reconfigured to return to the residence. This is temporary fix. I do not know if this is reproduced problem. We were directed to contact the dealership who fixed or repaired the problems related to Campaign 205. Criswell Maserati of Germantown, Maryland was contacted on 4 August and the Service Departed provided information concerning the repairs to be corrected and no additional repairs related to Campaign 205. This vehicle has been safety inspected at the time of purchased in December 2021. There were not symptoms of the problem prior to the failure. We drove the vehicle from King George, Va to Woodbridge Va without any indicators.

The contact owns a 2020 Maserati Ghibli. The contact stated while driving approximately 40 MPH, the driver’s side sun visor independently lowered, covering a large section of the driver’s side windshield. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer who diagnosed that there was a failure of the sun visor arm. The replacement part was ordered; however, the vehicle was not yet repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 5,400.