MASERATI Complaints
View complaints related to MASERATI. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2016 MASERATI GHIBLI- San Diego, CA
Sun visor becomes lose and drops itself while driving completely obstructing drivers view of the road and creates chances of a fatal accident. Sun visor had a similar malfunction earlier and was replaced under warranty. The issues seems to be with poor design of the component.
Source: NHTSA WEB SITE -
2018 MASERATI LEVANTE- Westport, CT
Was driving 65 in a 65 mph zone. Lightly drizzling. Felt something happen to passenger front tire or suspension. Car spun out of control, rolled and crashed into rocks in NM. Was recently taking my 2019 Maserati Levante in for service and front lower arms were broken. I am at about the same mileage with the 2019 (35k vs 40k on the 2018). Could this same issue be the culprit or was I supposed to receive a recall notice about faulty welding that I see has happened in other 2018 Levantes?
Source: NHTSA WEB SITE -
2017 MASERATI LEVANTE- Los Angeles, CA
When driving and approaching a stop at under 20 miles per hour, the brakes will fail and reverberate making a recoiling sound if I hit a bump or small pothole in the road. At that time, I loose control of the car because all braking systems fail. The car will continue to roll out of my control. There are no warning lights and the emergency brake also fails at this time. It is through the grace of God that I do not run into a person, auto or property. Again, this is a, "Certified" vehicle which I paid an extra $2,500/year to assure the vehicle would be safe and all additional issues would have been resolved. I have scheduled an appointment and will have the car repaired. Please follow up. Please note this is the 2nd major life threatening incident with this vehicle in the past 6 months and during the first 1,000 miles on a car that I paid an additional $2500.00 to assure that it was certified and had gone through the necessary inspections so that these issues would have been resolved prior to the release of the car from the dealership for my new purchase.
Source: NHTSA WEB SITE -
2017 MASERATI LEVANTE- Los Angeles, CA
I purchased the car in January of 2021 and within 3 weeks, the car began to shut-off while I was driving. This happened regardless of the speed traveled. For example, I was slowing down to park and the car shut-off, I was approaching the highway, and less than 100 feet from the highway entrance, the car shut down. The battery was checked and the it was not the battery so the car was towed to the dealership. Although the car was, "Certified", this major life threatening issue was overlooked. When I had the car towed to the dealership, the car was under repair for 49 days. The problem was defined as a fuel pump delivery error and the entire fuel pump assembly was replaced. This is a problem that could have ended in death had the car shut down on the freeway. I also wonder, how are the additional dealer, "Certifications" is monitored? It cost about $2500.00/year for the additional dealer certification which I paid. My question is how could such a life threatening issue be overlooked on a car that was certified?
Source: NHTSA WEB SITE -
2016 MASERATI GHIBLI- Haughton, LA
The contact owns a 2016 Maserati Ghibli. The contact stated that while his wife was driving 50 mph, merging onto the interstate, the vehicle loss motive power without warning. The vehicle was towed to the dealer and the vehicle was waiting to be diagnosed. The vehicle remained at the dealer. The manufacturer was not made aware of the failure. The approximate failure mileage was 38,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2012 MASERATI QUATTROPORTE- Phoenix , AZ
The systems that failed is the emergency parking brake, as well as, the tire pressure monitoring system. Both systems would be available for inspection on request. Due to the failure of the emergency parking brake places not only the safety of others but myself, as well, at risk in the event of an emergency braking situation. Due to the failure of the tire pressure monitoring system could also place others safety and myself at risk by causing a tire to be flat without me being aware. Upon taking my vehicle to the dealership for the TPMS recall they said that I could book a service appointment with a service advisor to get the recall completed, however, the TPMS recall was never completed. Currently, the vehicle has not been inspected by anyone at this time. There is currently a warning light for the TPMS sensors, for the Electronic Parking Brake when parking the car the EPB will engage automatically the only way to disengage it is by shifting the vehicle out of park to another gear such as reverse, neutral or drive. When trying to operate the EPB while parked or while driving, it does not engage. The TPMS warning light came on around the end of 2020 in December. The EPB stopped engaging around April of 2021 this year.
Source: NHTSA WEB SITE -
2017 MASERATI GHIBLI- Pembroke Pines, FL
Stopped at stop sign and slowly tried to accelerate. The car moved forward into oncoming traffic and almost stalled. To compensate I had to press accelerator hard and then engine finally woke back up. This has happened another time where the car stalled and shifted into neutral. This is a safety issue so now I accelerate aggressively so the car does not stall. There was a recall performed prior to my ownership that was report to have been performed but it seems it didn't resolve the issue completely.
Source: NHTSA WEB SITE -
2021 MASERATI QUATTROPORTE- Southampton, NY
The contact owns a 2021 Maserati Quattroporte. The contact stated that while she was sitting in the rear passenger seat with the seat belt latched it was strangling her as the seat belt was located right behind her shoulder. The purchasing dealer in Dallas, Texas was contacted and made aware of the failure but informed the contact to contact a local New York dealer. The dealer Gold Coast Maserati (732 Northern Blvd, Great Neck, NY 11021) was made aware of the failure but informed the contact that there were no adjustments to the seat belt. The contact also contacted several other dealers whom informed her that the rear seat belts could not be adjusted. The manufacturer was made aware of the failure and a case was opened. The failure mileage was 650.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2021 MASERATI QUATTROPORTE- Southanpton , NY
The back seat - seat belt strangles the neck ( my husband tried it & it was the sane) & if in accident the seat belt will break the neck or cause death & there is no way to adjust even when var was not moving the seat belt left marks on my neck - when traveling at 40 miles per hour it was excruciatingly painful - this is a major safety problem since wearing a seatbelt is totally necessary - dealer is unresponsive. There are other safety issues with this car & I just learned there is no crash test data
Source: NHTSA WEB SITE -
2019 MASERATI LEVANTE- NORTH PROVIDENCE, RI
TL* THE CONTACT OWNS A 2019 MASERATI LEVANTE. THE CONTACT STATED WHILE STOPPED ON A HILL, THE VEHICLE INADVERTENTLY SHUT-OFF AND ROLLED BACKWARDS. THE CONTACT DEPRESSED THE ACCELERATOR PEDAL TO MOVE FORWARD. THERE WERE NO WARNING LIGHTS ILLUMINATED. ADDITIONALLY, THE TOUCH SCREEN WAS OVERHEATING. THE TEMPERATURE INCREASED TO APPROXIMATELY 120 DEGREES. THE VEHICLE WAS TAKEN TO BOCH MASERATI (THE AUTOMILE, 441 PROVIDENCE HWY, NORWOOD, MA 02062, (888) 364-7175) AND WAS DIAGNOSED THAT A SOFTWARE UPDATE WAS NEEDED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. ADDITIONALLY, THE CONTACT WAS INFORMED THAT THE VEHICLE WAS OPERATING AS DESIGNED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000. INVALID VIN.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE