2008 MAZDA CX-7 Complaints

TL* THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED ON SEVERAL OCCASIONS AT 800-222-5500, BUT THERE WERE NO ANSWER. THE CONTACT STATED THERE WAS A RECORDING WITHOUT THE OPTION TO LEAVE A VOICE MESSAGE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) FOR THE FRONTAL PASSENGER INFLATOR AND 16V593000 (STEERING) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATIONS IN JULY AND OCTOBER OF 2016. THE CONTACTED STATED THAT BOTH DEALERS (HAMILTON MAZDA 2201 NJ-33, HAMILTON TOWNSHIP, NJ, 08690, 609-587-7600 AND OPEN ROAD MAZDA OF EAST BRUNSWICK 352 NJ-18, EAST BRUNSWICK, NJ 08816) STATED THAT PARTS WERE UNAVAILABLE, AND THAT THE CONTACT WOULD HAVE TO WAIT WHEN THE INTERIM LETTER WAS ISSUED. DUE TO THE EXTENDED WAIT TIMES ON THE TELEPHONE, THE CONTACT WAS NOT ABLE TO NOTIFY THE MANUFACTURER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 16V593000 (SUSPENSION). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUES. THE CONTACT SPOKE TO THOMPSON MAZDA (900 MERRITT BLVD, DUNDALK, MD 21222) WHO STATED THAT PARTS WERE NOT AVAILABLE AND THEY WERE WAITING ON THE MANUFACTURER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR BOTH RECALLS.

AFTER BRINGING TO MAZDA FOR TAKATA INFLATOR RECALL, AND LOWER ROCKER ARMS RECALL, I WAS TOLD MY TIMING CHAIN SHOULD BE REPLACED AT A COST OF $1300 PLUS TAX!!! A MAZDA TECH. SAID HE KNEW FOR SURE THAT WAS THE ISSUE JUST FROM LISTENING TO THE NOISE. MY HOW KNOWLEDGEABLE FOR A GUESS. I STARTED RESEARCHING THIS, AND SEE THAT A CLASS ACTION SUIT WAS FILED IN 2012 REGARDING THIS ISSUE, AND IT WENT NO FURTHER. I WOULD LIKE TO KNOW IF I CAN GET FURTHER INFORMATION REGARDING THIS ISSUE AND IF MAZDA WILL PICK UP THIS BILL. I SEE A HUGE AMOUNT OF FOLKS HAVE COMPLAINED ABOUT THIS ISSUE AND THE VVT ALSO, AND MAZDA HAS DONE NOTHING. I WOULD LIKE TO PURSUE THIS ISSUE FURTHER. CAN YOU HELP, OR DIRECT ME ON HOW TO DO SO? I HAVE TAKEN VERY GOOD CARE OF THIS VEHICLE THAT I HAVE HAD FROM NEW AND NOW ALL OF A SUDDEN IT NEEDS A $1300 PLUS REPAIR? I AM DISSAPIONTED IN MAZDA AFTER READING THE COMPLAINTS, THE DANGER THIS ISSUE COULD CAUSE, AND THE FACT THEY DONT CARE.

TAKATA RECALL AND BALL JOINT SUSPENSION RECALL. IT HAS BEEN A CHALLENGE SCHEDULING AN APPOINTMENT TO FIX THESE PROBLEMS. WAS SCHEDULED TO HAVE THE AIR BAGS REPLACE BUT A DAY BEFORE THE APPOINTMENT,DEALERSHIP CANCELLED DUE TO AIR BAG DELIVERY ISSUES. CALLED TODAY TO SCHEDULE BUT THEY SAID, MAZDA PUT A HOLD ON ALL REPAIRS SINCE THE AIRBAGS THE PREVIOUSLY RECEIVED WAS JUST A TEMPORARY FIX AND THEY ARE STILL WAITING ON THE PERMANENT SOLUTION.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V356000 (AIR BAGS) AND 16V593000 (SUSPENSION). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

IN NOVEMBER OF 2016 MY RIGHT HEADLIGHT WENT OUT. WENT TO PURCHASE A $100 BULB AND WHEN THE MECHANIC WENT TO REPLACE IT HE ADVISED THE BULB COULD NOT BE REPLACED BECAUSE THE HOUSING TO HOLD THE BULB WAS MELTED. HE ADVISED THIS IS ABNORMAL FOR THE HOUSING TO MELT AND MOST VEHICLES WOULD NOT HAVE THIS ISSUE. HOWEVER, HE ADVISED HE HAS SEEN THIS HAPPEN A LOT WITH CX-7 VEHICLES. HE SUGGESTED THAT I REACH OUT TO MAZDA FOR ASSISTANCE SINCE THIS, HE FELT, WAS A DEFECT OF THE HEADLIGHT ASSEMBLY. I CALLED MAZDA FILED THE COMPLAINT HOWEVER THE REP SET EXPECTATIONS FOR A CALL BACK THAT I NEVER RECEIVED. FAST FORWARD, THE LEFT HEADLIGHT ASSEMBLY IS DOING THE SAME. I CALLED MAZDA AND SPOKE WITH CHRISTOPHER AND HE SAID MAZDA COULD NOT DO ANYTHING FOR ME BECAUSE THEY APPARENTLY SENT ME AN E-CERTIFICATE LAST NOVEMBER WHEN I CALLED IN ABOUT THE RIGHT SIDE ASSEMBLY. I ADVISED HIM THAT I DID NOT RECEIVE IT AND EMAILED IT TO ME AGAIN. I ASKED HIM WHAT ASSISTANCE COULD BE PROVIDED FOR THE REPLACEMENT OF THE RIGHT SIDE ASSEMBLY AND HE ADVISED THERE WASN'T ANY. I EXPRESSED MY CONCERN ABOUT THIS BEING A SAFETY ISSUE I COULD NOT SIMPLY JUST REPLACE THE BULB, THE WHOLE ASSEMBLY FOR BOTH SIDES NOW NEED TO BE REPLACED. I THEN SPOKE WITH THOM AND HE ALSO DENIED ASSISTANCE. I FEEL THIS IS VERY UNFAIR. THE HOUSING WHICH HOLDS THE BULB MELTING IN BOTH ASSEMBLIES HAS NOTHING TO DO WITH THE AGE AND MILEAGE OF MY VEHICLE. THIS IS A MANUFACTURE'S DEFECT AND I THINK MAZDA SHOULD HAVE TO PAY FOR IT. THERE IS NOTHING I COULD'VE DONE TO PREVENT THAT FROM HAPPENING. I KNOW PEOPLE WHO HAVE VEHICLES OLDER THAN MINE AND THEY DO NOT HAVE THIS ISSUE. WHAT ARE MY RECOURSES AT THIS POINT? THIS IS VERY UNFAIR. TO OFFER $300.00 ON A PART THAT COST $2000.00 (BOTH SIDES) IS NOT REASONABLE. THE VEHICLE CANNOT BE DRIVEN BECAUSE ITS A SAFETY ISSUE. NO LIGHTS.

TL* THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS MADE AWARE OF THE ISSUE AND STATED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MAZDA CX-7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V012000 (AIR BAGS) AND 16V593000 (SUSPENSION) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUES. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THERE ARE SEVERAL RECALLS ON THIS VEHICLE INCLUDING AIR BAGS. WE HAVE MADE SEVERAL ATTEMPTS OVER THE YEARS TO GET ANY OF THESE DONE WITH ZERO SUCCESS. THE DEALERSHIP JUST KEEPS TELLING US TO COME BACK. OUR AIR BAG LIGHT COMES ON AND GOES OUT ALL THE TIME. THE LIGHTS FILL WITH WATER AFTER WASHING OR IF IT RAIN CAUSING THE HEADLIGHTS TO SHORT OUT AND BLOW THE BULBS. THE ENGINE RATTLES EVERYTIME YOU CRANK THE CAR AND THEN GOES AWAY. WE HAVE CHANGED THE OIL REGULARLY AND IT STILL DOES IT.