2008 MAZDA CX-9 Complaints

WHILE TAKING A RIGHT HAND TURN IN THE PARKING LOT OF LOGAN AIRPORT, AND TRAVELLING ABOUT 5-10 MPH, MY CAR MADE A LOUD NOISE AND CAME TO A SUDDEN AND ABRUPT HALT. I STEPPED OUT OF THE CAR AND DISCOVERED THAT THE DRIVER'S SIDE FRONT TIRE HAD DISCONNECTED FROM THE STEERING ARM. THE CAR WAS IMMOBILIZED, AND I WAS NOT ABLE TO MOVE IT OUT OF THE WAY OF OTHER TRAFFIC IN THE AIRPORT PARKING LOT, CAUSING CHAOS IN THE PARKING LOT AND CAUSING THEM TO TEMPORARILY SHUT DOWN AN ENTIRE FLOOR OF THE PARKING LOT WHILE THEY STRUGGLED TO TOW THE CAR OUT OF THE WAY. THE CAR WAS SUBSEQUENTLY TOWED TO A MAZDA DEALERSHIP AND THE TIRE ARMS AND BALL JOINTS WERE REPAIRED PURSUANT TO A RECALL (8515G). THE FRONT TIRES WERE ALSO UNEVENLY WORN AND REPLACED, VERY LIKELY FROM THE BALL JOINT / STEERING ARM ISSUE, AND COST $481.55. MAZDA WOULD NOT REIMBURSE FOR THE TIRES BECAUSE I COULD NOT LOCATE RECEIPTS TO PROVE I HAD ROTATED THE TIRES AT THE APPROPRIATE INTERVALS, SPECIFICALLY STATING "OUR DEALER WAS UNABLE TO CONFIRM IF THE WEARING OF THE TIRES WERE DUE TO THE RECALL ITEM AS THERE WAS NO SUPPORTING DOCUMENTATION INDICATING THE PROPER MAINTENANCE ON THE TIRES". I DO NOT BELIEVE MOST PEOPLE KEEP RECORDS OF EVERY OIL CHANGE / TIRE ROTATION THEY HAVE DONE, BUT THE WEAR WAS VERY CONSISTENT WITH WHAT WOULD BE EXPECTED FOR BALL JOINT ISSUES. FURTHERMORE THE CAR HAD BEEN INSPECTED BY THE STATE OF MASSACHUSETTS IN THE MONTH OF SEPTEMBER, AND NO UNEVEN WEAR WAS FOUND AT THAT TIME, GIVING FURTHER INDICATION THAT THE UNEVEN WEAR WAS LINKED TO THE BALL JOINT / TIRE ROD ISSUE. FORTUNATELY THIS DID NOT OCCUR ONE DAY EARLIER WHILE TOWING A BOAT ON THE HIGHWAY WITH MY DISABLED SON, THIS COULD HAVE EASILY BEEN A MULTI FATALITY ACCIDENT. I HAVE LITERALLY HAD NIGHTMARES OVER THIS POSSIBILITY. THIS IS AN EXTREMELY DANGEROUS SITUATION.

I AM REPORTING TWO INCIDENTS OF ENGINE REVVING THAT OCCURRED WITHOUT MY FOOT ON THE ACCELERATOR. IN THE FIRST INCIDENT (SEP 2015), I STARTED THE CAR IN THE DRIVEWAY. AFTER A COUPLE SECONDS, THE ENGINE STARTED REVVING REALLY FAST EVEN THOUGH MY FOOT WAS ON THE BRAKE, NOT ON THE ACCELERATOR. I REMAINED IN PARK AND TURNED OFF THE IGNITION. AFTER RE-STARTING THE CAR, EVERYTHING BEHAVED NORMALLY. IN THE SECOND INCIDENT (DEC 6, 2015), I STARTED THE CAR, PUT IT IN REVERSE, AND WAS BACKING UP IN A GROCERY STORE PARKING LOT. THE CAR SUDDENLY ACCCELERATED BACKWARD WITH THE ENGINE REVVING. I WAS ABLE TO STOP IT BY DEPRESSING THE BRAKE HARD, AND THEN CHANGED THE TRANSMISSION FROM REVERSE TO DRIVE. THE REVVING STOPPED AND THE CAR DROVE NORMALLY AFTER THAT. I FELT LUCKY TO HAVE STOPPED THE CAR, HOWEVER, AND IT WENT BACKWARDS FURTHER AND FASTER THAN WANTED. I CHECKED THE FLOOR MATS AND BRAKE/ACCELERATOR AREA FOR ANY OBJECTS, AND EVERYTHING WAS IN THE CORRECT PLACE. I HAVE NOT YET HAD THE CAR EVALUATED BY A MECHANIC OR DEALERSHIP, BUT NOW PLAN TO DO THAT SOON.

TL* THE CONTACT OWNS A 2008 MAZDA CX-9. THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE FRONT DRIVER AND PASSENGER WHEELS SPUN, BUT FAILED TO MOVE THE VEHICLE. THE VEHICLE WAS BROUGHT TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSFER CASE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED.THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 92,000.

TL* THE CONTACT OWNS A 2008 MAZDA CX-9. WHILE TURNING THE STEERING WHEEL, A RATTLING NOISE WAS HEARD. THE FAILURE OCCURRED RANDOMLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V451000 (SUSPENSION). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 178,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2008 MAZDA CX-9. WHILE DRIVING 50 MPH, THERE WAS A NOTICEABLE SHAKE AND THE STEERING WHEEL FELT LOOSE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FAILURE COULD BE RELATED TO NHTSA CAMPAIGN NUMBER: 15V451000 (SUSPENSION). THE CONTACT RECEIVED A RECALL NOTIFICATION; HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 61,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2008 MAZDA CX-9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V451000 (SUSPENSION) HOWEVER, THE DEALER AND THE MANUFACTURER DECLINED TO REMEDY THE RECALL REPAIR. THE CONTACT WAS INFORMED BY THE MANUFACTURER THAT THE VEHICLE HAD NOT REACHED THE INSPECTION THRESHOLD FOR IMMEDIATE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

LEFT LOWER CONTROL ARM BALL JOINT FAIL AND RIPPED LEFT CV AXEL. RIGHT SIDE BALL JOINT WAS LOOSE AND RIGHT LOWER CONTROL ARM WAS REPLACED, AT THE MOMENT THE CAR STILL CANT DO TIGHT TURN WITHOUT CLICKING NOISE. LEFT LOWER CONTROL ARM WAS REPLACED COMPLETE WITH BALL JOINT

TRANSFER CASE FAILURE WHICH CAN CAUSE TRANSMISSION FAILURE. FOUND DURING RECENT INSPECTION. LOOKS THE PROBLEM IS IN DESIGN. MAZDA RECALLED THE TRANSFER CASE FROM 2010 MODEL AND LATER BUT NOT BEFORE. SINCE THE SAME PART IS USED IN EARLIER MODELS REQUESTING RECALL ON EARLIER MODELS TOO.

TL* THE CONTACT OWNS A 2008 MAZDA CX-9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V451000 (SUSPENSION); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2008 MAZDA CX-9. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 62 MPH, THE VEHICLE VEERED TO THE LEFT AND RIGHT INDEPENDENTLY. THE FAILURE ALSO OCCURRED WHILE DRIVING AT LOWER SPEEDS. THE FAILURE BECAME PROGRESSIVELY WORSE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO INFORMED THAT THE FRONT DRIVER'S AND PASSENGER'S SIDE LOWER BALLS JOINTS NEEDED TO BE REPLACED. IN ADDITION, BOTH FRONT PASSENGER AND DRIVER SIDE WHEEL BEARERS REQUIRED REPLACEMENT. THE FAILURE CAUSED SEVERE DAMAGE TO BOTH FRONT TIRES AND TWO SET OF TIRES WERE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,100.