2008 MAZDA CX-9 Complaints

I WAS NOT IN AN ACCIDENT BUT I FEEL I COULD HAVE A DEFECTIVE DIVERS SIDE SEAT THAT COULD COME LOOSE (SEAT RAIL). I WAS TOLD BY A DEALER THAT THE ONLY WAY TO REPAIR THE ISSUE IS TO REPLACE THE SEAT WHICH WOULD COST OVER $3000.00. IF THIS IS HAPPENING TO OTHER VEHICLE OWNERS, THIS COULD BE A SAFETY HAZARD. *TR

TL* THE CONTACT OWNS A 2008 MAZDA CX9. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 10 MPH, AN ABNORMAL NOISE EMITTED FROM THE VEHICLE WHILE APPLYING THE BRAKES. THE FAILURE RECURRED AND THE VEHICLE STALLED. THE VEHICLE FAILED TO RESTART AND WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE HAS NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 142,000.

RETURNED TO VEHICLE AFTER WORK (5PM) AND SAW THAT BOTH SIDE MIRRORS WERE DAMAGED. A CLOSER LOOK REVEALED THAT THE PAINTED PORTION TO BOTH SIDE MIRROR HOUSING UNITS HAD MELTED. IT APPEARED THE PLASTIC HAD MELTED FROM INTERNAL HEAT. THERE WERE NO BURN MARKS ON THE OUTER PORTION OF THE UNIT. THE PLASTIC HAD SHRUNK TO A SHRIVELED AND WRINKLED APPEARANCE. BROUGHT THE VEHICLE TO A MAZDA DEALER (ESCONDIDO, CALIFORNIA). THE VEHICLE WAS INSPECTED AND NOTHING WAS FOUND TO BE WRONG. I WAS TOLD THERE WAS NO ELECTRICAL PROBLEM AND THE MELTED SIDE MIRROR UNITS WERE MELTED FROM THE SUN. I DO NOT LIVE IN ARIZONA, NEW MEXICO, OR SOUTHERN NEVADA WHERE TEMPERATURES REACH ABOVE 105 DEGREES CONSISTENTLY. TEMPERATURES TYPICALLY REACH 80-95 DEGREES. *TR

TL* THE CONTACT OWNS A 2008 MAZDA CX9. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE FRONT DRIVER'S SIDE TIRE CAME BECAME DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE LOWER CONTROL ARM AND BALL JOINT WERE CORRODED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 102,112. PAM ......UPDATED 03/31/15 *BF UPDATED 7/8/2015 *JS

I NOTICED THAT MY BRAKES MADE A HISSING SOUND AT RANDOM TIMES. BRAKES WOULD NOT WORK AS USUAL. AFTER "STOMPING" ON BRAKE, CAR CONTINUED TO MOVE FOR SEVERAL FEET. *TR

I'M HAVING WITH MY 09 CX-9. LIGHTLY ACCELERATING AROUND 30-35MPH, SOMETIMES THE WHOLE CAR SHAKES. DOESN'T HAPPEN ALL THE TIME. HEAVIER ACCELERATION OR NO ACCELERATION FIXES THE PROBLEM BUT HAD DOBBS CHECK IT, BUT NOTHING SHOWS UP ON DIAGNOSTICS AND AT FIRST THEY COULDN'T GET IT TO REPEAT. I HAD TO EXPLAIN THAT IT DOESN'T HAPPEN WHEN YOU ACCELERATE, BUT WHEN YOU SORT OF HOVER NOT GIVING IT GAS AND NOT BRAKING AND ONLY WHEN AT 35-40 MPH. *TR

2008 MAZDA CX9 SMART KEY, AFTER REPROGRAMMING ($350) NEW FOBS ($100 EACH) AND NUMEROUS BATTERY REPLACING THE SMART KEY STILL WILL NOT FUNCTION AS PROMISED, WIRELESSLY UNLOCKING, LOCKING AND STARTING THE VEHICLE. HERE IS ONLY ONE KEY HOLE ON THE VEHICLE, WHICH CASES HE OWNER/ DRIVER/ USER TO CONSTANTLY WALK AROUND THE VEHICLE TO LOCK/ UNLOCK AND/OR START THE CAR. IT ALSO GREATLY INCREASES THE RISK OF LOOSING THE ONLY HARD COPY OF THE KEY COSTING ANOTHER $350 IN PROGRAMMING AND CUTTING. *TR

MY WIFE PULLED THE VEHICLE SHIFTING GEAR IN REVERSE WITH HER PURSE WITHOUT PRESSING ON THE BRAKES PEDAL. AFTER THE FACT, I DOUBLE AND TRIPLE CHECKED IT, AND THIS VEHICLE CAN SHIFT GEAR WITHOUT ENGAGING THE BRAKES PEDAL. *TR

I WAS DRIVING SLOWLY AND APPROACHING A STOP SIGN. AS SOON AS I STOPPED I HEARD A LOUD NOISE AND MY CAR JERKED FORWARD. THE FRONT DRIVER SIDE WHEEL DISENGAGED FROM THE VEHICLE AND WAS JUTTING OUT AT AN ANGLE. I COULD NOT MOVE THE CAR WHATSOEVER. THE TOW TRUCK DRIVER INFORMED ME THAT MY BALL JOINT AND AXLE HAD BROKEN. THIS COULD HAVE CAUSED A VERY SERIOUS ACCIDENT, ESPECIALLY IF WE HAD BEEN DRIVING FASTER OR ON THE FREEWAY--I'M VERY LUCKY MY PASSENGER AND I WERE NOT HURT. *TR

THE MORNING OF 09/17/2013 I SAW WHITE POWDER COMING OFF THE A/C VENTS. ALARMED, I CALLED MAZDA DEALER IN MILFORD, CT. THE DEALER STATES THAT THEY HAVE NEVER SEEN THIS PROBLEM AND CONTACTED MAZDA USA FOR ADVISE. THE RESPONSE WAS THE AIR CONDITIONING EVAPORATOR COIL NEEDS TO BE REPLACED FOR $1,250. I CONTACTED MAZDA USA DIRECTLY AND ASKED THEM TO HELP ME OUT ON THIS ISSUE AS IT WAS A VERY UNUSUAL PROBLEM, HEALTH HAZARD (AFTER SOME RESEARCH ON THE WEB, THE WHITE POWDER COULD POSSIBLY BE ALUMINUM OXIDE). IT IS ONE THING WHEN A SYSTEM FAILS; BUT IT IS NOT TO BE TAKEN LIGHTLY IF IT IS EMITTING HAZARDOUS PARTICLES THROUGH THE VENTS! MAZDA USA RESPONSE WAS - NO CAN'T DO - VEHICLE IS OUT OF WARRANTY! I'M LOOKING FORWARD TO HEAR FROM YOUR RESPECTED ORGANIZATION - NHTSA - IF YOU COULD BE OF ASSISTANCE IN THIS MATTER. THE CONTACT NUMBER FOR MAZDA USA CONSUMER EXPERIENCE IS 800-222-5500. I WAS GIVEN A CASE# [XXX] FOR THIS ISSUE. MY REGARDS - HOPE TO HEAR FROM YOU SOON. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR