2008 MAZDA CX-9 Complaints

TL* THE CONTACT OWNS A 2008 MAZDA CX-9. THE CONTACT STATED THAT THE BRAKE PEDAL WAS PARTIALLY DEPRESSED AND THE CONTACT HAD TO KEEP PUMPING THE BRAKE IN ODER TO GET THE VEHICLE TO STOP. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE VACUUM BOOSTER FAILED. IN ADDITION, THE BRAKE FLUID WAS LEAKING INTO THE BOOSTER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND HE CURRENT MILEAGE WAS 78,175.

TL* THE CONTACT OWNS A 2008 MAZDA CX9. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE BRAKE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE INDICATOR REMAINED ILLUMINATED UNTIL THE ENGINE WAS TURNED OFF. THE FAILURE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT STATED THAT THE DEFECT COULD POSSIBLY BE CONTRIBUTED TO AN INTERNAL BRAKE FLUID LEAK. CURRENTLY, THERE WAS AN OPEN INVESTIGATION UNDER NHTSA ACTION NUMBER PE11026 (SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER). THE APPROXIMATE FAILURE MILEAGE WAS 46,000.

LATELY, MY CX-9 DOES NOT COME TO A COMPLETE STOP WITHIN THE EXPECTED DISTANCE (STOP SIGN OR SIGNAL), FOR THE USUAL BRAKE PEDAL TRAVEL. I HAD TO LIFT MY FOOT AND BRAKE HARD TO BRING IT TO STOP. OTHERWISE, CX-9 REMAINS A PLEASANT VEHICLE TO DRIVE AND RIDE. *KB

RUSTY DOOR HINGE BOLTS ON 2008 MAZDA CX-9. THERE ARE FOUR BOLTS ON EVERY HINGE AND TWO HINGES PER DOOR. HALF OF THE BOLTS ARE PAINTED AND PROTECTED, THE OTHER HALF ARE NOT AND THEY ARE RUSTING. ALL OF THE BOLTS THAT SECURE THE DOOR SHOULD BE COATED---IN THIS CASE HALF ARE AND ONE HALF ARE NOT. THIS COULD LEAD TO A HINGE FAILURE. *TR

2008 CX-9 MAZDA WITH 25,644 MILES APPEARS TO HAVE EXACT SAME PROBLEM AS RECALLED TOYOTAS IN THAT THE DRIVER'S CX-9 ORIGINAL RUBBER FLOOR MAT MOVES UP TOWARDS FRONT OF VEHICLE WITH USE & LODGES UNDER THE PLASTIC PANEL ON THE LOWER LEFT SIDE OF THE FOOT WELL, (PHOTOGRAPHS AVAILABLE UPON REQUEST). WHEN THE FLOOR MAT LODGES UNDER PLASTIC PANEL IN THIS MANNER, IT CAUSES BOTH THE TCS INDICATOR LIGHT AND THE TCS OFF LIGHT TO PERMANENTLY ILLUMINATE. TCS / BRAKE ASSIST SYSTEM CEASES TO FUNCTION & CANNOT BE OVERRIDDEN WITH TCS ON/OFF BUTTON. VEHICLE IS UNDER WARRANTY AND HAS BEEN BROUGHT TO DEALERSHIP TWICE FOR SAME ISSUE. THE FIRST TIME THE TCS SYSTEM WAS "RE-SET" BY COMPUTER & WAS ADVISED BY SERVICE TECH. THAT VEHICLE WAS NOW FINE, (FLOOR MAT INVOLVEMENT UNKNOWN AT THIS TIME). THE SECOND TIME, THE VEHICLE WAS BROUGHT BACK IN, (LESS THAN 5,000 MILES AFTER FIRST TIME IT WAS BROUGHT IN), AS THE TCS INDICATOR LIGHT / TCS OFF LIGHT WERE ILLUMINATED AND TCS BRAKE ASSIST SYSTEM WAS NOT OPERATING AND SERVICE TECH SPENT MOST OF MORNING WITH VEHICLE. AT THE END OF THIS VISIT, THE SERVICE TECH. ADVISED THAT HE HAD DETERMINED INCIDENTS WERE CAUSED BY FLOOR MAT MOVING UP UNDER BRAKE / GAS PEDAL & THAT MAT WAS "INTERFERING WITH THE BRAKE ASSIST SYSTEM IN THAT IT WAS PREVENTING IT FROM COMPLETING THE CIRCUIT". I WAS ADVISED TO REMOVE THE FLOOR MAT FROM THE VEHICLE. CLIPS TO SECURE THE MAT WOULD PREVENT THESE INCIDENTS. NOTE: WHEN THE FLOOR MAT BECOMES LODGED WHILE DRIVING, I CANNOT PHYSICALLY DISLODGE IT FROM UNDER THE PLASTIC PANEL UNTIL STOPPED AS TWO HANDS (AND A LOT OF STRENGTH) ARE NEEDED TO DO SO. I FIND THEIR RECOMMENDATION TO REMOVE THE FLOOR MAT UNACCEPTABLE AS THE FLOOR MAT TRAPS DIRT / DEBRIS. I CONTINUE TO USE THE FLOOR MAT BUT AM EXTREMELY CAREFUL ABOUT NOT ALLOWING IT TO MOVE WHILE DRIVING. OTHERS MAY NOT KNOW POTENTIAL HAZARD EXISTS. (SERVICE TECH NOTED INCIDENTS NOT RELATED TO SERVICE BULLETIN RE: TCS INDICATOR LIGHT REMAINING ILLUMINATED.) *TR

THIS COMPLAINT IS RELATED TO HOW THE 2008 MAZDA CX9 HANDLES WHEN THE ROAD CONDITIONS HAVE A LAYER OF SNOW OR ICE. WHEN DRIVING ON A FLAT SURFACE THE CAR IS FINE. WHEN DRIVING UP A VERY SLIGHT INCLINE, THE CAR DOES NOT PERFORM. THE TIRES THAT ARE PUT ON THIS CAR FROM FACTORY ARE NOT GOOD, WHICH CAUSES THE TRACTION CONTROL TO ENGAGE FREQUENTLY. THE PROBLEM ARISES WHEN THE TRACTION CONTROL IS ON. PER THE MANUAL, THE TRACTION CONTROL COMES ON TO REDUCE RPM. WE HAVE FOUND THAT WHEN THE TRACTION CONTROL IS ACTIVATED, THE VEHICLE HAS NO POWER - IT FEELS LIKE IT IS IN NEUTRAL - THERE IS NO ENGINE SOUND WHEN PRESSING THE ACCELERATOR. THIS LEAVES THE DRIVER STUCK WITH ABSOLUTELY NO POWER TO CONTINUE TO DRIVE. THIS IS A SAFETY CONCERN SINCE THERE IS NO POWER TO MOVE OUT OF OTHER DRIVERS WAY. THIS HAS HAPPENED WITH BOTH DRIVERS OF THE VEHICLE. WE HAVE REPORTED THIS TO MAZDA DEALERSHIP 5 TIMES. WE HAVE REQUESTED SOMEONE DRIVE WITH US SO WE CAN REPLICATE THE SITUATION. THEY WERE UNABLE TO GET US AN APPOINTMENT RIGHT AWAY. THE LAST REQUEST TO MAZDA SERVICE WAS FEB. 2011, IT WAS EXPLAINED THAT WE WANTED TO BRING THE CAR IN SO SOMEONE COULD DRIVE IT IN THE SNOWY CONDITIONS. THEY SAID THEY WOULD CALL US WHEN THEY COULD FIT US IN. WE DID NOT RECEIVE A CALL FOR 3 DAYS. WE HAD TO CALL THEM. THE ROADS WERE CLEAR WHEN WE FINALLY GOT AN APPOINTMENT AND COULD NOT REPLICATE THE SITUATION. THE PROBLEM CONTINUES. *TR

TL* THE CONTACT OWNS A 2008 MAZDA CX9. THE CONTACT WAS DRIVING APPROXIMATELY 15 MPH WHEN THE STEERING WHEEL BECAME EXTREMELY STIFF. THE CONTACT WAS UNABLE TO MAINTAIN CONTROL OF THE VEHICLE AND WAS INVOLVED IN A CRASH WITH ANOTHER VEHICLE. THE DRIVER WAS INJURED. A POLICE REPORT WAS AVAILABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR FACILITY WHERE REPAIRS WERE MADE TO THE BODY DAMAGE. PRIOR TO THE CRASH, THE CONTACT WAS ADVISED BY AN AUTHORIZED DEALER THAT THE VEHICLE EXHIBITED A POWER STEERING FLUID LEAK. THE DEALER WAS UNABLE TO MAKE REPAIRS BECAUSE THE PARTS NEEDED WERE NOT READILY AVAILABLE AND ON BACK ORDER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 33,000 AND THE CURRENT MILEAGE WAS UNKNOWN.

FROM DAY 1 THE CAR HAS BEEN ROAD-CRAZY...YOU HAVE TO CONTINUALLY CORRECT TO LEFT AND RIGHT...DEALERSHIP SAYS FROM "CROWN IN THE ROAD"....HAVE HAD IT RE-ALIGNED NUMEROUS TIMES..HAS 25K NOW AND FRONT TIRES ARE NEARLY WORN OUT...HAS 20" WHEELS (WHICH THEY NO LONGER OFFER AS OPTION). *TR

CURRENT RECALL WHERE HEATED SEAT TENDS TO OVERHEAT, BUT MY MODEL YEAR ISN'T INCLUDED. I HAVE PREVIOUSLY COMPLAINED ABOUT THIS ISSUE TO THE DEALER BEFORE I WAS EVEN AWARE OF THE CURRENT RECALL. *TR

TL*THE CONTACT OWNS A 2008 MAZDA CX9. AFTER DRIVING 200 MILES THE CONTACT NOTICED THAT THE CONTACT STEERING WHEEL BEGAN TO MALFUNCTION. WHILE DRIVING APPROXIMATELY 22 MPH, THE STEERING WHEEL MOVED TO THE LEFT 80% OF THE TIME WITHOUT HIM TOUCHING IT. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND AFTER INSPECTING IN, THE DEALER STATED THAT THEY WERE UNABLE TO REPAIR IT. THE CONTACT DROVE A 2009 MODEL AND STATED THAT THE VEHICLE HAD THE IDENTICAL STEERING FAILURE. THE VEHICLE WAS NOT BEEN REPAIRED WHEN THE COMPLAINT WAS FILED. THE MANUFACTURER HAS NOT BEEN INFORMED OF THIS FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 70 AND THE CURRENT MILEAGE WAS 17,000.