2008 MAZDA CX-9 Complaints

I HAD THE RECALL DONE ON THE A ARMS AND BALL JOINTS REPLACED AND IT'S ONLY BEEN A YEAR ALSO THE REAR STABLIZER LINKS HAVE FAILED ALSO AGAIN AFTER FACTORY REPLACEMENT.

TAKATA RECALL: I HAVE BEEN WAITING SINCE JULY 2016 FOR REPLACEMENT AIRBAGS. I HAVE CALLED DEALERS AND NEVER RECEIVE A CALL BACK TO REPAIR MY VEHICLE. THEY CLAIM THE BAGS ARE UNAVAILABLE.

TL* THE CONTACT OWNS A 2008 MAZDA CX-9. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL BECAME DIFFICULT TO DEPRESS WITHOUT WARNING. THE CONTACT STATED THAT THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD BEFORE STOPPING THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC BRAKE BOOSTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE WARRANTY HAD EXPIRED. THE LOCAL DEALER WAS NOT CONTACTED. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 126,000. *BF REPAIRED 10/10/17 *JB

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MAZDA CX-9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V429000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED FLAGSHIP MAZDA DE LA KENNEDY (MARGINAL AVE. KENNEDY, KM 2.1, URB. INDUSTRIAL BECHARA, PUEBLO VIEJO, SAN JUAN, 00920, PUERTO RICO) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

RECEIVED INITIAL RECALL NOTICE (0717A) OF THE POTENTIALLY FATAL TAKATA AIRBAG IN FEBRUARY 2017 AND INSTRUCTED NOT TO LET ANYONE RIDE IN THE PASSENGER SIDE OF THE CAR, AND WAS TOLD AIRBAG REPLACEMENT PARTS WERE NOT AVAILABLE. IT IS NOW SEPTEMBER, 2017 - OVER 6 MONTHS LATER - THE AIRBAG REPLACEMENT PARTS ARE STILL NOT AVAILABLE, WE ARE STILL HAVING TO USE A POTENTIALLY DEADLY DEFECTIVE AUTOMOBILE BUT ONLY PART OF THE VEHICLE SINCE WE CANNOT USE THE FRONT PASSENGER SIDE, AND MAZDA HAS NOT OFFERED A REPLACEMENT VEHICLE. WE CANNOT EVEN SELL THE CAR FOR FAIR VALUE DO TO THIS POTENTIALLY FATAL AND AT THIS TIME, UN-REPAIRABLE, DEFECT. THE LAST RECALL NOTICE (1317F) INSTRUCTED US TO NOTIFY THE ADMINISTRATOR OF THE NHTSA IF MAZDA DID NOT REPAIR THE DEFECT WITHIN A REASONABLE AMOUNT OF TIME. OVER 6 MONTHS IS NOT A REASONABLE PERIOD OF TIME.

TAKATA RECALL. I RECEIVED MAZDA'S SAFETY RECALL NOTICE ON 12/12/2016. IN DECEMBER 2016, I TOOK THE RECALL LETTER TO MY LOCAL MAZDA DEALER IN BITBURG, GERMANY. AS OF AUGUST 31, 2017, MAZDA EUROPE IS STILL NOT ABLE TO RECEIVE PARTS TO REPAIR THE CAR. MY LOCAL MAZDA DEALERSHIP TOLD ME TO WAIT UNTIL I RECEIVED ANOTHER NOTICE AND THEN RETURN WITH THE CAR. I HAVE NOT RECEIVED A SECOND NOTICE AS OF AUGUST 31, 2017.

RECEIVED RECALL NOTICE FOR PASSENGER SIDE AIR BAD IN JULY 2016, AND HAVE MADE THREE ATTEMPTS TO HAVE THE REPAIR DONE, EACH TIME I HAVE BEEN TOLD THE PARTS ARE NOT AVAILABLE. IN AUGUST 2017, I RECEIVED ANOTHER RECALL NOTICE FOR THE "FINAL REPAIR USING A MODIFIED INFLATOR...". I AM DISAPPOINTED WITH THE RESPONSE I'VE RECEIVED AND WILL TRY AGAIN, HOWEVER I DON'T THINK A YEAR LONG WAIT FOR AN AIR BAG REPLACEMENT IS REASONABLE OR ACCEPTABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MAZDA CX-9. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE DEALER (LADD HANFORD OF LABADON, PA) AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MAZDA CX-9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V012000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

WHILE DRIVING ON A CITY STREET, THE SPARE TIRE WHICH IS MOUNTED UNDER THE VEHICLE DETACHED AND FELL ONTO THE ROAD. INSPECTION OF THE SPARE TIRE UNDERCARRIAGE MOUNTING BRACKET SHOWED NO SIGNS OF DAMAGE; IT'S NOT CLEAR HOW THE TIRE BECAME DETACHED.