2008 MAZDA CX-9 Complaints

TL* THE CONTACT OWNS A 2008 MAZDA CX-9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V451000 (SUSPENSION) AND 17V012000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE LOCAL DEALER THAT WAS CONTACTED WAS NO LONGER IN BUSINESS. ADDITIONALLY, THE CONTACT STATED THAT HE WAS UNABLE TO REACH ANYONE IN MAZDA CUSTOMER SERVICE OPERATIONS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 17V012000 (AIR BAGS). PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 15V451000 (SUSPENSION).

THE TRANSFER CASE IS GOING OUT AND IT IS DUE TO A KNOWN MANUFACTURER ERROR FROM PARTS USED.

HARD TO PUSH THE BRAKE PEDALS AND ALWAYS HEAR A HISSING NOISE WHENEVER STEPPING THE BRAKES. IT IS A COMMONLY KNOWN-PROBLEM WITH BRAKE BOOSTER DIAPHRAGMS, AND MAZDA AGREED FOR "SPECIAL SERVICE PROGRAM" THAT EXTENDS THE WARRANTY COVERAGE FOR REPAIRING THIS CONDITION TO UNLIMITED TIME AND MILEAGE, BUT I NEVER RECEIVED ANY NOTICE. NO INCIDENT YET, BUT ALMOST CRASHED ON FREEWAY AND AT ESPECIALLY DOWNHILL STOPS SEVERAL TIMES. NEED TO BE REPLACED BY MAZDA ASAP!

WHEN STARTING THE VEHICLE THERE IS A LOUD SOUND COMING FROM THE ENGINE FOR 2-3 SECONDS . IT DOESN'T HAPPEN ALL THE TIME, BUT IT SOUNDS LIKE A CARD GOING THROUGH BICYCLE SPOKES AND IS ACCOMPANIED BY A HIGH REV SOUND . THIS SOUND ALSO HAPPENS RANDOMLY WHEN DRIVING . IT HAPPENS DIRECTLY AFTER THE VEHICLE AUTOMATICALLY SHIFTS INTO A NEW GEAR, AND IS ACCOMPANIED BY A LOSS OF POWER UNTIL THE REV SOUND AND CARD IN SPOKES SOUND GOES AWAY. THE POWER OF THE VEHICLE IS NORMAL UNTIL IT MAKES THAT SOUND.

IN MOTION, AFTER ACCELERATING, I LET UP OFF THE GAS AFTER REACHING 60MPH ON THE FREEWAY AND THERE IS A CLUNKING SOUND ACCOMPANIED WITH A JERK COMING FROM THE REAR END OF THE VEHICLE. AFTER SLOWING, WHEN I LIGHTLY STEP ON THE GAS TO MAINTAIN A SPEED IT HAS THE CLUNKING SOUND ACCOMPANIED BY A JERK AS WELL.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MAZDA CX-9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2008 MAZDA CX-9. THE CONTACT STATED THAT THE VEHICLE WAS UNABLE TO START. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE FAILURE WAS UNABLE TO BE DETERMINED. THE BATTERY WAS RECHARGED AND THE VEHICLE OPERATED AS NORMAL BUT THE FAILURE CONTINUED TO OCCUR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 133,000.

TL* THE CONTACT OWNS A 2008 MAZDA CX-9. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THE FRONT DRIVER SIDE ELECTRONIC POWER CONTROL SEAT FAILED CAUSING THE DRIVER TO BECOME UNCOMFORTABLY TOO CLOSE TO THE STEERING WHEEL. THE CONTACT COASTED TO THE SIDE OF THE ROAD AND PLACED THE CONTRACTOR TO THE PROPER POSITION AND WAS ABLE TO DRIVE THE VEHICLE. THE CONTACT MENTIONED THAT THE VEHICLE WAS REPAIRED FOR THE FAILURE BUT THE REPAIRS WAS UNKNOWN HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

I WAS DRIVING MY 2008 MAZDA CX-9 AND THE CAR WAS SMELLING LIKE IT WAS BURNING AND THEN IT SOUNDED LIKE A PILE OF ROCKS BEING TOSSED AROUND. I PULLED OVER TO THE SIDE OF THE ROAD AND THE CAR CAME TO AN ABRUPT STOP AND SMOKE CAME FROM UNDERNEATH THE HOOD. I HAD IT TOWED TO A REPAIR SHOP AND WAS TOLD THE TRANSFER CASE WENT OUT AND MESSED UP THE TRANSMISSION. AFTER DOING RESEARCH ON THE INTERNET I FOUND OUT THIS IS A COMMON PROBLEM THAT MAZDA HAS KNOWN ABOUT FOR SOME TIME AND HAS FAILED TO NOTIFY THE CUSTOMER. THIS PROBLEM HAS APPARENTLY CAUSED VEHICLES TO CATCH FIRE WHILE DRIVING. AFTER CONTACTING MAZDA THEY SAY THEY EXTENDED THE WARRANTY TO 90,000 MILES BECAUSE OF THIS PROBLEM BUT HASN'T NOTIFIED THE OWNERS OF THE VEHICLE. MAZDA SAYS IT HASN'T BEEN RECALLED BECAUSE IT ISN'T A SAFETY ISSUE (WHICH I DISAGREE WITH, IT COULD CAUSE GREAT HARM OR DEATH) AND IT HASN'T BEEN REPORTED ENOUGH. MAZDA SAID THEY WOULD NOT REPLACE THE TRANSFER CASE NOR THE LABOR OR TRANSMISSION. I BELIEVE THIS SHOULD BE RECALLED SINCE APPARENTLY IT'S HAPPENING IN ALL CX-9 VEHICLES BETWEEN CERTAIN YEARS. IT'S A DEFECTIVE PART, NOTHING I DID AND I AM LEFT TO PAY TO FIX A PROBLEM THAT MAZDA KNOWS IS THEIR FAULT.

THE POWER TRANSFER UNIT (PTU), AKA TRANSFER CASE ON MY 2008 CX-9 BROKE, WHICH SUBSEQUENTLY DESTROYED A PERFECTLY GOOD TRANSMISSION. THE PTU IS POORLY DESIGNED AND IMPROPERLY FITTED TO THE CX-9 AND THERE ARE HUNDREDS IF NOT THOUSANDS OF CASES OF THE EXACT SAME PROBLEM IN ANY MAZDA USER FORUM. MY MAZDA IS ONLY USED FOR COMMUTING AND COMMON STREET USE. I NOTICED A TOXIC SMELL OF BURNING TRANSFER CASE OIL ON THE EXHAUST, WHICH FILLED THE CABIN. THE REAR WHEELS WOULD NO LONGER DRIVE THE CAR. MAZDA HAS NOT RECALLED THIS PART, AND EVEN WORSE THEY HAVE USED IT IN ALL AWD CX-9 MODELS FROM 2007-2009. IT IS SIMPLY NOT DESIGNED TO HANDLE THE WEIGHT AND POWER OF THIS VEHICLE, AND IS "SEALED" FROM THE FACTORY WITH "LIFETIME OIL" THAT BREAKS DOWN OVER TIME. MAZDA USA HAS EXTENDED THE WARRANTY OF THIS PART, NOTED IN THE SSP92 WARRANTY EXTENSION. BUT MY CAR, WHICH I'VE OWNED AND SERVICED REGULARLY AT MAZDA DEALERS, HAS 120,000 MILES AND MAZDA REFUSED TO OFFER ANY PARTIAL ASSISTANCE TO REPLACE MINE, OR REPAIR THE TRANSMISSION THAT WAS SUBSEQUENTLY DESTROYED. THIS IS A PROBLEM WORTHY OF A RECALL OR CLASS-ACTION LAWSUIT. IT CREATES A DANGEROUS SITUATION WHERE THE REAR WHEELS NO LONGER RECEIVE DRIVE, OIL FROM THE FAILED PTU LEAKS DIRECTLY ON EXHAUST CAUSING NOXIOUS FUMES IN THE CABIN, AND AT WORST CAN LOCK-UP REAR WHEELS IF THE SYSTEM WERE TO SEIZE. MY REPAIR FROM A MAZDA DEALER TOTALED MORE THAN $3,600 WHICH IS MORE THAN 1/3 THE VALUE OF THE CAR.