2008 MAZDA CX-9 Complaints

TL* THE CONTACT OWNS A 2008 MAZDA CX-9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2008 MAZDA CX-9. WHILE DRIVING 30 MPH, THE VEHICLE SUDDENLY JERKED AND CAME TO A SUDDEN HALT WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FRONT BALL JOINT AND AXLE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 115,000.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MAZDA CX-9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

2008 CX-9 WITH 110,000 MILES TRANSFER CASE FAILURE WITH PROBABLE DAMAGE TO TRANSMISSION. PROGNOSIS WAS MADE DURING REPAIR OF LEAKING REAR AXEL SEALS WHEN MECHANIC NOTICED "CHUNKS OF METAL" IN THE THE TRANSFER CASE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MAZDA CX-9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 03/02/17*LJ *TR

VEHICLE IS AWD. IN MAY 2016, TCS & ABS DASH LIGHTS CAME ON AS WELL AS THE DEPICTION OF A VEHICLE SKIDDING. BROUGHT TO MY LOCAL MECHANIC WHO SAID HE WAS GETTING FAULT CODES BUT COULD NOT DIAGNOSE. SUGGESTED WE GO TO THE DEALER. WENT TO LOCAL MAZDA DEALER WHO DIAGNOSED THAT BOTH THE TRANSFER CASE AND TRANSMISSION GEARS WERE STRIPPED, THAT THE VEHICLE WAS NOW OPERATING IN 2 WHEEL DRIVE AND THAT THE ABS WAS NOT FUNCTIONING BECAUSE OF THESE ISSUES. DEALER QUOTED $8,136 TO FIX. WE ASSUMED THERE MUST BE SOME RECALL ON THIS ISSUE BUT COULD NOT FIND ONE. WE THEN BROUGHT TO A LOCAL TRANSMISSION EXPERT WHO OPENED IT UP AND DESCRIBED SAME PROBLEM. STRIPPED GEARS ON BOTH TRANSMISSION AND TRANSFER CASE. HE CALLED DEALERSHIP PARTS DEPT. AND SAID THEY HAD SEVERAL OF THE MAJOR PARTS HE NEEDED TO REPAIR. HE THOUGHT WAS A SIGN THAT DEALER WAS SEEING MANY OF THESE SAME PROBLEMS AS THESE WERE NOT PARTS A DEALER WOULD TYPICALLY STOCK. I DISCOVERED MANY SIMILAR COMPLAINTS ON LINE. SOME NOTED MAZDA RECALLED 2010 AND NEWER FOR THE SAME PROBLEM. ALSO SAID IT MAY BE A ONBOARD COMPUTER ISSUE THAT CAUSED THE RAPID WEAR OF THE TRANSFER CASE AND TRANSMISSION. VERY CONCERNED THAT MAZDA IS PUTTING THIS ON THE CONSUMER WHEN IT SEEMS VERY LIKELY TO BE SOME DESIGN OR MANUFACTURING DEFECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MAZDA CX-9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V451000 (SUSPENSION) AND 16V356000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. PARTS DISTRIBUTION DISCONNECT THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/09/17*LJ *CN

MY COMPLAINT IS MAZDA REJECTED MY REIMBURSEMENT CLAIM BASED ON THEIR "POLICY" OF HAVING ONLY A MAZDA DEALER PERFORM THE REPAIRS. I DO NOT ACCEPT THE REJECTION. WE TRIED TO SCHEDULE WITH MAZDA. NO CHANCE. THEY ARE TOO BOOKED. MY WIFE IS A SCHOOL TEACHER. WE MUST HAVE THE VEHICLE. A LONG STORY SHORT, ATTACHED ARE (3) ITEMS: THE RECALL NOTICE FROM MAZDA, THE RECEIPT FROM MY EXCELLENT MECHANIC AND THE MAZDA REJECTION LETTER. MY GOAL HERE IS TO ALERT YOU THAT MAZDA IS BEING UNREALISTIC. MY MECHANIC IS AWARD WINNING (I WATCHED HIM REMOVE AN ENGINE FROM A PORSCHE 911. HIS A MASTER. ALSO, WE HAVE FOUR OLD CARS. MAZDA IS JUST STUPID. MAYBE YOU CAN USE THIS AS A CASE STUDY TO TRAIN NEW EMPLOYEES. I STILL WANT MY MONEY. SINCERELY [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I HAD A RECALL NOTICE ABOUT POTENTIAL DEFECT ON THE AIRBAG SYSTEM THAT CAN CAUSE PERSONAL INJURY ON MY MAZDA C-X 9 2008. I CONTACTED THE DEALER CLOSE TO MY RESIDENT AS PRESCRIBED ON THE RECALL NOTICE. THEY SAID THEY WILL GET BACK WITH ME AS SOON AS THE PARTS ARE AVAILABLE. IT HAS BEEN MORE THAN 3 MONTHS AND I HAVE NOT GOT ANY RESPONSE FROM THE DEALER. I WILL BE VERY GRATEFUL TO GET A FOLLOW UP TO SEE THAT THIS MY CAR IS FIXED. THANKS VERY MUCH IN ADVANCE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 MAZDA CX-9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V356000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.