2003 MAZDA PROTEGE Complaints

THE CAR SUFFERED A FAILURE OF THE INTAKE MANIFOLD WHEREBY THE SCREWS INSIDE THE INTAKE HAD COME LOOSE AND CAUSED DAMAGE TO THE ENGINE. IT IS UNCLEAR AT THIS TIME IF MY CAR IS COVERED UNDER THE CURRENT RECALL 3005 C. *TR

THE TIGHTENING TORQUE OF THE SCREWS USED FOR MOUNTING THE INTAKE MANIFOLD SHUTTER VALVE LOOSENED AND FELL OUT (1 INTO THE SPARK PLUGS AND CAUSED DAMAGE TO PLUGS AND COILS).CAUSED MISFIRING, AFFECTING THE EXHAUST EMISSIONS. THERE WAS A RECALL IN 2006 BUT NOT FOR MY CAR'S VIN - BUT MY CAR HAD THE EXACT PROBLEM FROM THAT RECALL. WAITING TO SEE IF MAZDA WILL HONOR THIS RECALL AND PAY FOR REPAIRS/PARTS. *TR

MAZDA HEADLIGHT HARNESS - THE LIGHTS ARE CONSTANTLY GOING OUT (DURING THE PAST 4 YEARS). I WENT TO REPLACE THE BULB YEARS AGO AND IT CAME BACK ON AS I WIGGLED THE HARNESS TO PULL THE BULB OUT. OVER 80 TIMES SINCE THEN I'VE HAD TO SMACK THE HEADLIGHT TO GET IT TO COME BACK ON. THIS HAPPENS PREDOMINANTLY WHEN THE TEMPERATURE IS BELOW 0 CELSIUS (FREEZING). THIS HAS OCCURRED ON MY 2001 MAZDA MPV (WHICH I GOT RID OF THIS YEAR) AND MY 2003 MAZDA PROTEGE WHICH I STILL HAVE. ONCE IT HAPPENED ON MY PROTEGE I KNEW IT WASN'T AN MPV SITUATION, IT MUST BE A MAZDA PROBLEM AND LIKELY RELATES TO THE SUPPLIER THAT MAKES THE HARNESS FOR THE HEADLIGHTS. MANY TIMES MY WIFE AND I HAVE BEEN 'FLASHED' BY OTHER DRIVERS FOR NOT HAVING LIGHTS ON. *KB

WHEN OUR VEHICLE WAS STRUCK FROM BEHIND THE DRIVER SEAT COLLAPSED BACKWARD. I WAS MILDLY INJURED AND IF MY 1 YEAR OLD DAUGHTER WAS IN THE DRIVER'S SIDE OF THE REAR SEAT INSTEAD OF THE PASSENGER SIDE, I WOULD HAVE CRUSHED AND LIKELY KILLED HER. I AM NOT OVERWEIGHT AND WAS STRUCK WHILE STOPPED BY A VAN AT RELATIVELY LOW SPEED. *TR

2003 MAZDA PROTEGE. CONSUMER STATES ELECTRICAL PROBLEMS WITH VEHICLE AND SEVERAL OTHER CONCERNS *TGW THE CONSUMER STATED THE LIGHTS STAYED ON AND THE ALARM WOULD SOUND INTERMITTENTLY. THE DEALER REPLACED THE ELECTRICAL MODULE. THE CONSUMER ALSO STATED THE ENGINE OVERHEATED DUE TO A WATER PUMP LEAK AND LEAKING RADIATOR, THE BATTERY WAS REPLACED SEVERAL TIMES, THE VEHICLE WAS OUT OF ALIGNMENT, AND THE CONSUMER HAD TO PURCHASE THREE SETS OF TIRES. *JB

THE CURRENT ISSUES ( WHICH WE BELIEVE ARE MAZDA CORPORATE ISSUES) AND INHERENT TO THIS VEHICLE WHICH HAS LOW, LOW, LOW MILES HAVE CAUSED THE ENGINE TO OVERHEAT AND HAVE RESULTED IN AN ENGINE FIRE, TWICE, ON THE FREEWAY: 1)FAULTY ELECTRICAL PARTS: THIS VEHICLE HAS HAD THE SAME ELECTRICAL PROBLEMS SINCE THE FIRST DAY WE BROUGHT IT AND HAS HAD MULTIPLE REPLACEMENTS OF THE ELECTRICAL MODULE, BATTERIES, ALARM SYSTEM, AND OTHER ITEMS, WHICH HAVE PROVEN FAULTY BY MAZDA. 2)SHUTTER VALVE RECALL: OURS WAS INSPECTED, BUT NOT REPLACED EVEN THOUGH THINGS WERE OUT OF SORTS. IT WAS LATER DEEMED A PROBLEM. 3)FAULTY BELTS, DUE TO ENGINE OVERHEATING, WHICH TECHNICIANS HAVE TOLD US WAS FROM AN OVERHEATING ISSUE AND POTENTIALLY CREATED BY THE INHERENT PROBLEMS WITH THE ELECTRICAL SYSTEM. 4)LEAKING RADIATOR TECHNICIANS HAVE INDICATED THIS IS DUE TO THE ONGOING OVERHEATING PROBLEM WE HAVE BEEN OVERWHELMED BY THE INTERCHANGES WITH MAZDA PERSONNEL REGARDING A ?LEMON? VEHICLE WE PURCHASED IN 2003 OR 2004. SUBSEQUENTLY, WE DRIVE IT MINIMALLY AND IT ONLY HAD 30,000 PLUS MILES ON T WITHIN THE 4 YEAR, 50,000 WARRANTY EXPIRED. THAT SAID, WITHIN 24 HOURS OF PURCHASE, THE CAR HAD ELECTRICAL PROBLEMS. WHEN IN AN ?OFF? POSITION, THE LIGHTS STAYED ON AND THE ALARM SOUNDED ERRANTLY AND INTERMITTENTLY. THE CAR RAN HOT, AND HAD OTHER ISSUES WE MENTIONED. THE DEALER REPLACED THE ELECTRICAL MODULE AND/OR ALARM SYSTEM. THE PROBLEMS PERSISTED. WE BROUGHT THE CAR IN FOR INSPECTION MULTIPLE TIMES, AND RECEIVED MULTIPLE RESPONSES FROM SERVICE TECHNICIANS: 1)NOTHING WRONG 2)NEEDED ROUTINE MAINTENANCE, OIL, PLUGS, POINTS, ETC 3)MULTIPLE BATTERY REPLACEMENTS DUE TO DEAD BATTERIES AND DRAINING ISSUES 4)CAR OUT OF ALIGNMENT ( THE CAR HAD 3 SETS OF TIRE REPLACEMENTS AT 40K) 5)FAULTY BELTS ( WE PAID FOR REPLACEMENT) 6)SHUTTER VALVE ( RECALL WAS NOT REPLACED) 7)WATER PUMP LEAK 8)ELECTRICAL ISSUES NOT DEFINABLE, BUT BATTERY DRAINS 9)ENGINE RUNS HOT AND ROUGH 10) FIRE IN ENGINE ON FREEWAY. *TR

MY SON BOUGHT A 2003 MAZDA PROTEGE 5, BACK IN LATE JULY 2010. SHORTLY THEREAFTER, ON AUGUST 3RD, 2010 IN FACT, HE KNOWING OF AN OPEN RECALL, HAD THE CAR SERVICED AT THE LOCAL MAZDA DEALERSHIP. APPARENTLY THEY PERFORMED PART A OF RECALL 3005C AND DID A COMPRESSION CHECK AND SLAPPED A "RECALL COMPLETED" STICKER UNDER THE HOOD. COME LATE AUGUST, MY SON TAKES THE CAR AWAY TO SCHOOL. ON NOVEMBER 1ST, 2010, HE CALLS COMPLAINING OF A "'LOUD ENGINE NOISE". 2 DAYS LATER, WE HAD THE CAR TOWED TO A NEARBY PERFORMANCE SHOP. THEY INVESTIGATED AND NOTICED THE RECALL 3005C STICKER UNDER THE HOOD. KNOWING THIS, THE PERFORMANCE SHOP RECOMMENDED WE TAKE THE CAR TO THE LOCAL MAZDA DEALERSHIP NEARBY MY SONS' SCHOOL. THIS SECOND DEALERSHIP VERIFIED WITH A BORESCOPE THAT THERE WAS DAMAGE IN CYLINDERS 1 AND 3. AFTER MUCH DISAGREEMENT, THIS SECOND MAZDA DEALERSHIP EVENTUALLY OPENED THE INTAKE MANIFOLD AND FOUND 7 OF THE 8 SCREWS AND ALL 4 BUTTERFLY VALVES LAYING IN THE BOTTOM OF THE INTAKE. THE SECOND DEALERSHIP THEN REPLACED THE INTAKE MANIFOLD BUT UPON STARTING THE ENGINE FOUND THAT THE ENGINE NOISE STILL EXISTS. NOW THEY CLAIM THE ENGINE NOISE IS DUE TO "ENGINE BEARING FAILURE" AND NOT RELATED TO THE 3005C RECALL. AFTER FORCING THE ISSUE WITH MAZDA THEY CLAIMED NO FURTHER ASSISTANCE CAN BE OFFERED. I WAS THEN FORCED TO TOW THE CAR BACK TO THE PERFORMANCE SHOP. THERE THEY REMOVED THE CYLINDER HEAD AND FOUND THE MISSING SCREW EMBEDDED IN THE TOP OF CYLINDER #2. BEARING FAILURE HAS NOT BEEN VERIFIED BY ANYONE YET. I MAINTAIN THAT THE SCREW BEING EMBEDDED IN CYLINDER #2 PLUS OTHER METAL FILINGS RELATED TO THE 3005C RECALL, MUST HAVE CAUSED THE ALLEGED "BEARING FAILURE". MAZDA CLAIMS THE SO CALLED "BEARING FAILURE" MUST HAVE EXISTED PREVIOUSLY. APPARENTLY, THEY THINK I WAS DRIVING THE CAR AROUND WITH THE BEARING PROBLEM. LOOKS LIKE LEGAL ACTION WILL BE THE NEXT STEP. ALL OF THIS COULD HAVE BEEN AVOIDED HAD THE FIRST MAZDA DEALERSHIP REPLACED THE INTAKE MANIFOLD IN THE FIRST PLACE. *TR

I OWN A 2003 MAZDA PROTEGE 5, AND I HAVE AUTOMATIC/REMOTE KEY UNLOCKS DOORS. ONE DAY IT JUST STOP WORKING, I HAD TO START TO MANUALLY LOCK AND UNLOCK MY DRIVER SIDE DOOR. IT WOULD NOT BE MUCH OF A BOTHER HAD IT BE ANOTHER DOOR, BUT JUST THE MAIN ONE I USE BROKE. I WENT TO THE DEALER BUT THEY WANTED $250 TO FIX IT, SAYING IT NEEDS A NEW CAR DOOR ACTUATOR. NOT 2 MONTHS PAST, AND THE BACK DOOR ON THE PASSENGER SIDE BROKE TOO, A DOOR I HARDLY USED. IT WAS A CHEAP PLASTIC PART WITH IN THE ACTUATOR THAT BROKE FOR NO GOOD REASON. THERE SHOULD BE A RECALL ON THIS. I HAVE YET TO COME UP WITH $500 TO FIX BOTH DOORS. *TR

FRONT DRIVER SEAT BELT SUDDENLY WAS INCAPABLE OF BEING BUCKLED. DRIVERS SEAT BELT COULD NOT CLICK IN RECEPTACLE AND WAS NOT USABLE. DEALER SAID IT WAS NOT COVERED B/C IT WAS OUT OF WARRANTY AND I WAS RESPONSIBLE FOR REPAIR WHICH WAS ABOUT $100. *TR

WHILE DRIVING ON HIGHWAY AT ABOUT 60 MPH FOR 40 MINUTES, THE CAR BEGAN SPUTTERING, JERKING, MAKING NOISES, LOSING ACCELERATION AND THE CHECK ENGINE LIGHT CAME ON. IT INITIALLY FELT LIKE SOMEONE WAS TAKING THEIR FOOT ON AND OFF THE GAS. WE PULLED OFF ROAD AND WERE TOWED TO OUR GARAGE. MECHANIC FOUND THAT THE SPARK PLUG FOR CYLINDER 4 WAS SMASHED SHUT, HE REPLACED IT AND TOLD US TO TAKE IT TO THE DEALER SINCE THIS WAS THE 3RD TIME WE HAD THIS PROBLEM. IN DEC OF 2009 THE SPARK PLUG FOR CYLINDER 1 HAD SAME PROBLEM THEN AGAIN IN FEB 2010 IT WAS THE PLUGS FOR 1 & 4. EACH TIME WE WERE DRIVING AT 55 MPH OR HIGHER WHEN CAR BEGAN TO SPUTTER THEN CHECK ENGINE LIGHT CAME ON. MAZDA IS TELLING US NOTHING IS IN THE ENGINE, THE COMPRESSION IS FINE AND THEY HAVE NO IDEA WHY SPARK PLUGS ARE GETTING SMASHED. THE FIRST TIME IT HAPPENED OUR MECHANIC THOUGHT IT WAS BAD SPARK PLUG AND REPLACED IT FREE OF CHARGE, THE SECOND TIME WE TOOK IT TO THE DEALER WHO COULD FIND NOTHING. IT IS NOW AT THE DEALER AGAIN AND THEY ARE SAYING THE ONLY THING THEY COULD DO IS TAKE THE ENGINE APART AND LOOK BUT HAVE NO GUARANTEE OF FINDING ANYTHING AND IT COULD COST $1500. THEY REMOVED SPARK PLUG, CHECKED FOR DEBRIS AND TESTED THE COMPRESSION. THEY ALSO USED A MAGNET TO SEARCH FOR FOREIGN BODY IN CYLINDER AND FOUND NOTHING. *TR