MCKENZIE Complaints

View complaints related to MCKENZIE. The complaints found here are submitted by actual consumers with first hand experience. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2002 MCKENZIE LAKOTA
    - WOODBURN, OR

    TL* THE CONTACT OWNS A 2002 MCKENZIE LAKOTA 26 RLD. WHILE DRIVING 55 MPH, THE CONTACT NOTICED THAT THE REAR PASSENGER SIDE AXLE WAS MOVING OUT OF POSITION. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT THE FRAME THAT THE AXLE WAS ATTACHED TO HAD FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2006 MCKENZIE STARWOOD LX
    - PHOENIX, AZ

    TL* THE CONTACT OWNS A 2006 MCKENZIE STARWOOD WITH GREEN BALL TOW MASTER TIRES, SIZE 205/75/15. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE FRONT PASSENGER SIDE TIRE BLEW OUT CAUSING DAMAGE TO THE VEHICLE. THE CONTACT REPLACED THE TIRE WITH THE SPARE TIRE. AFTER INSPECTING THE TIRES, THE CONTACT NOTICED TREAD SEPARATION ON ALL THE TIRES. THE VEHICLE WAS TAKEN TO A LOCAL TIRE SHOP FOR THE REPLACEMENT OF THE TIRES. THE MANUFACTURER OF THE TIRES WAS MADE AWARE OF THE FAILURE. THE TIRES WERE REPLACED. THE DOT NUMBER WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 3000. *TR

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 MCKENZIE LAKOTA
    - WOODBURN, OR

    GOODYEAR MARATHON TRAILER TIRES SEPARATION OF THE TIRE TREAD FROM THE UNDERLYING BELTS. *TR

    Source: NHTSA WEB SITE
  • 2002 MCKENZIE ROGUE
    - BIG LAKE, AK

    THE COACH OF MY MOTORHOME HAS SEPARATED FROM THE FRAME. THE FACTORY MOUNTS BETWEEN THE FRAME AND THE COACH HAVE BROKEN AND THE UNIT IS UNSAFE TO DRIVE. FOUR YEARS AGO THE PROPANE TANK FELL OUT OF THE UNIT DUE TO FAULTY/WEAK WELDS. *TR

    Source: NHTSA WEB SITE
  • 2002 MCKENZIE LAKOTA 28RKD
    - FAIR OAKS , CA

    TL*THE CONTACT OWNS A 2002 MONACO MCKENZIE LAKOTA 28RKD. WHILE DRIVING 55 MPH, THE FRONT DRIVER SIDE TIRE BLEW OUT. WHILE THE VEHICLE WAS BEING PULLED OVER, THE REAR DRIVER SIDE TIRE FAILED AS WELL. THE AXLES ON THE PASSENGER SIDE WERE STICKING OUT. THE TRAILER WAS TOWED TO THE DEALER AND THEY STATED THAT THE CAUSE OF THE FAILURES WAS A CRACKED FRAME. THE DEALER REINFORCED THE FRAME AND INSTALLED A FRAME ENHANCEMENT KIT. THE CONTACT HAS PICTURES. NO OTHER VEHICLE INFORMATION WAS APPLICABLE. UPDATED 02-15-08. *KB CD ATTACHED TO DOCUMENT. UPDATED 02/15/08 *TR

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2002 MCKENZIE ROGUE
    - INDIANAPOLIS, IN

    I AM USING THIS FORUM TO CALL ATTENTION TO MAJOR SAFETY HAZARD CONDITIONS INVOLVING DESIGN, ENGINEERING AND STRUCTURAL FAILURES OF THE 2002 MONACO/MCKENZIE ROGUE CLASS C MOTORHOME, PURCHASED NEW IN 2002 IN PARKER, AZ. THE VEHICLE WAS BUILT IN OREGON. THE SAFETY RELATED ISSUES INVOLVE MULTIPLE OCCURRENCES OF DEFECTS IN WORKMANSHIP AND MATERIALS, INCLUDING BURNED INTERIOR LIGHT SWITCHES; A 22 GALLON PROPANE TANK FELL OFF VEHICLE WHILE IN MOTION; FACTORY INSTALLED TV SET BROKE LOOSE FROM ORIGINAL MOUNTINGS AT 65 MPH, HITTING THE DRIVER AND CRASHING TO THE COACH FLOOR. BUT THE MAJOR CONCERN IS REPEATED STRUCTURAL FAILURE OF THE VEHICLE'S EXTERIOR SIDE WALLS AND ROOF TO CAB MOUNTINGS CAUSING WIND WATER AND DUST INTRUSION. MONACO HAS ATTEMPTED TO REPAIR THE VEHICLE ON THREE PREVIOUS OCCASIONS. THE VEHICLE NOW HAS AN UNDETECTED WATER LEAK IN THE IMMEDIATE AREA OF THE PREVIOUS REPAIRS THAT HAS RESULTED IN EVIDENCE OF BLACK MOLD GROWING BETWEEN THE INNER AND OUTER ROOF AND SIDE WALLS AND RESULTING IN RUINED INTERIOR PANELS, BEDDING AND WINDOW TREATMENTS. TO MY KNOWLEDGE, NONE OF THE PROBLEMS I HAVE EXPERIENCED, ALTHOUGH DOCUMENTED BY MONACO, HAVE BEEN FORMALLY REPORTED TO UNSUSPECTING, LIKE-VEHICLE OWNERS THROUGH MONACO CONTACT NOR THROUGH VOLUNTARY RECALL. OWNERS OF MCKENZIE ROGUE AND HOLIDAY RAMBLER ADMIRAL CLASS C MOTORHOMES SHOULD BE MADE AWARE OF THESE LIFE THREATENING CONDITIONS AND MONACO SHOULD IMMEDIATELY RECALL ALL UNITS BUILT SINCE 2002 FOR INSPECTION AND NO COST REPAIR OR VEHICLE REPLACEMENT/BUY BACK. MY VEHICLE IS BEYOND REPAIR AND I AM FORMALLY REQUESTING MONACO TO BUY BACK MY COACH AT FULL PURCHASE PRICE. *JB

    Source: NHTSA WEB SITE
  • 1999 MCKENZIE MEDALLION
    - WEST SACRAMENTO, CA

    DT*: THE CONTACT STATED WHILE DRIVING 55 MPH, A TIRE ON THE DRIVER SIDE BURST AND DISINTEGRATED BEFORE THE VEHICLE WAS MANEUVERED OFF THE ROAD. FIVE MONTHS LATER ANOTHER TIRE ON THE DRIVER SIDE HAD TREAD SEPARATION WHILE DRIVING 55 MPH. THE DEALER INDICATED THE CAMPER HAD BEEN SITTING TOO LONG. THE TIRES ARE TITAN ST, THE SIZE IS ST225/75R15. UPDATED 09/15/06. *JB

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2001 MCKENZIE LAKOTA
    - PARKER, CO

    4 OF 5 GOODYEAR MARATHON TIRES ST225/75R15 LOAD RANGE D FAILED WITHIN A FEW DAYS AND A FEW HUNDRED MILES. TREAD WAS SEPARATING ON EACH OF THE 4 TIRES. DOT PDHH RM1R 3700. TIRES HAD APPROX 20,000 MILES ON EACH TIRE, WITH 6/32 TO 8/32 OF TREAD REMAINING JUST PRIOR TO THE FAILURES. TIRE PRESSURE WAS AT 65 PSI AND EACH TIRE LOAD WAS 200 TO 300 POUNDS UNDER MAX ALLOWED. *AK

    Source: NHTSA WEB SITE
  • 2001 MCKENZIE MEDALLION
    - SAN ANTONIO, TX

    CONSUMER STATED THAT WHILE DRIVING AND WITHOUT WARNING THE LEFT REAR TIRE HAD TREAD SEPERATION AND IT WILL BE HARD FOR THE CONSUMER TO CONTROL THE VEHICLE. DEALER NOTIFIED. SIZE #ST22575R15 PLEASE PROVIDE THE DOT #. TS

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE