2012 MERCEDES-BENZ C250 Complaints

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250C. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE CONTACT CALLED MERCEDES-BENZ OF PEMBROKE PINES AT 954-644-5035 (LOCATED AT 14199 PINES BLVD, PEMBROKE PINES, FL 33027) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT INFORMED THE SAME DEALER AND THE MANUFACTURER THAT THE AIR BAG INDICATOR REMAINED ILLUMINATED. THE CONTACT WAS INFORMED TO CONSIDER A TRADE-IN. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 61,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

DEALERSHIP DIAGNOSED PROBLEM WITH CAMSHAFT ADJUSTERS. THIS HAPPENED 2 TIMES ALREADY ON THE SAME VEHICLE, AND IT IS VERY COSTLY TO FIX ($4000). FIRST TIME I HAD A RATTLING NOISE FROM ENGINE, AND CHECK ENGINE LIGHT ON. FIRST TIME IT HAPPENED AT 46K MILES. SECOND TIME CAR HESITATES TO START, HAD LONG CRANKING, IT HAPPENED AT 69K MILES. IT IS A SYSTEMATIC, VERY COSTLY AND POTENTIALLY LIFE THREATENING PROBLEM.

DEALERSHIP DIAGNOSED PROBLEM WITH CAMSHAFT ADJUSTERS. THIS HAPPENED 2 TIMES ALREADY ON THE SAME VEHICLE, AND IT IS VERY COSTLY TO FIX ($4000). FIRST TIME I HAD A RATTLING NOISE FROM ENGINE, AND CHECK ENGINE LIGHT ON. FIRST TIME IT HAPPENED AT 46K MILES. SECOND TIME CAR HESITATES TO START, HAD LONG CRANKING, IT HAPPENED AT 69K MILES. IT IS A SYSTEMATIC, VERY COSTLY AND POTENTIALLY LIFE THREATENING PROBLEM.

RATTLING NOISE COMING FROM ENGINE AT STARTUP. DIAGNOSED AS DEFECTIVE CAM TIMING ADJUSTERS @ 65000 MILES. THIS APPARENTLY AN ON GOING PROBLEM WITH THIS PARTICULAR PART(S) AND CAUSES MAJOR ENGINE DAMAGE. REPAIR COSTS RANGE FROM $3000 - $5000 AND MORE IF THE ENGINE IS RUINED.

TAKATA RECALL - WHEN PURCHASING THIS VEHICLE, I WAS INFORMED BY THE CARMAX DEALSHIP THAT THERE WERE OPEN RECALLS ON THE VEHICLE. THEY BRIEFLY EXPLAINED THAT ONE OF THE RECALLS WAS A DEFECTIVE PART, INVOLVING THE AIRBAG, COULD CAUSE SERIOUS INJURY OR DEATH. THIS WAS A HUGE CONCERN TO ME, AS I WAS PURCHASING A MERCEDES-BENZ BECAUSE IT WAS AN EXTREMELY SAFE CAR. I EXPRESSED MY CONCERN IMMEDIATELY TO THE DEALERSHIP, WHO TOLD ME NOT TO WORRY AND THAT I COULD TAKE THE CAR DIRECTLY THE AN AUTHORIZED MERCEDES-BENZ DEALERSHIP TO HAVE PARTS REPLACED AND THAT THE ISSUE WOULD BE RESOLVED. AFTER SIGNING THE PAPERS TO PURCHASE THE VEHICLE, I CONTACTED SEVERAL AUTHORIZED DEALERSHIPS WITH ATTEMPTS TO HAVE THE RECALL REMEDIED. UNFORTUNATELY, I HAD NO LUCK IN DOING SO, AS EACH OF THE DEALERSHIPS INFORMED ME THAT THERE WAS NO REMEDY AT THIS TIME. I CONTINUED TO CALL EACH MONTH TO ATTEMPT TO HAVE THE PARTS REPLACED WITHOUT ANY LUCK. KNOWING THAT THERE WAS DEFECTIVE PARTS IN MY CAR AND THAT IT COULD CASE SERIOUS DEATH OR INJURY TO SOMEONE REALLY UPSET ME. I USE MY CAR FOR WORK AND AT TIMES, I AM RESPONSIBLE FOR TRANSPORTING CLIENTS. DUE TO THIS OPEN RECALL, MY CAR HAS BEEN DEEMED UNSUITABLE BY THE COMPANY I WORK FOR AND NOW I HAVE LOST A GREAT DEAL OF MONEY, SPECIFICALLY DUE TO THIS RECALL. I AM EXTREMELY FRUSTRATED THAT I HAVE BEEN GIVEN THE WRONG INFORMATION AND IN ADDITION TO THAT, I AM FORCED TO DRIVE AN UNSAFE CAR, KNOWING THAT THERE IS DEFECTIVE PARTS. MY JOB HAS REFUSED TO ALLOW ME TO WORK UNTIL THE RECALL HAS BEEN RESOLVED AND AN AUTHORIZED DEALER HAS REPORTED TO NHTSA THAT IT HAS BEEN FIXED.*DT *TP

WHEN STARTING CAR, THERE IS AN AUDIBLE 3 SECOND ENGINE RATTLE BEFORE THE ENGINE FULLY ENGAGES. ONCE THE ENGINE IS RUNNING, THE VEHICLE APPEARS TO PERFORM NORMALLY. THE MECHANICS HAVE DIAGNOSED IT AS FAILING CAMSHAFT ADJUSTERS. THE REPAIR ALSO ENTAILS REPLACING THE TIMING CHAINS. REPAIRS TO COST JUST OVER $5,000. COMMENTARY FROM THE MECHANIC INDICATES THAT THIS IS A VERY COMMON FAILURE WITH THIS ENGINE WHICH TYPICALLY OCCURS JUST BEYOND THE WARRANTY EXPIRATION. ONLINE SEARCHES HAVE CONFIRMED HIS ASSERTION. MY VEHICLE HAS 80,000 MILES AND HAS NEVER MISSED A SERVICE. I HAVE EVERY RECEIPT OF EVERY SERVICE. A CRITICAL ENGINE COMPONENT SUCH AS THIS WITH SUCH A COSTLY REPAIR PROCEDURE SHOULD NOT BE THIS COMMON. IT IS THE RESULT OF A POOR DESIGN AND AT LEAST A PORTION OF THE REPAIR COSTS SHOULD FALL ON THE MANUFACTURER.

TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. WHILE DRIVING APPROXIMATELY 65 MPH, A SUDDEN LOUD BOOMING NOISE WAS HEARD. THE CONTACT NOTICED THAT THE SUN ROOF EXPLODED. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF WACO (1625 N VALLEY MILLS DR, WACO, TX), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 35,000. *BF CONSUMER STATED IT WOULD COST $8,000 TO REPAIR. VIN IS NOT VALID.*JB

AUTO ONLY HAS 56K MILES AND FUEL PUMP WENT OUT, AUTO STALLED IN CITY TRAFFIC 2 TIMES IN MOTION, NO WARNING ON ISSUE UNEXPECTED DUE TO LOW MILEAGE ON AUTO. NO ENGINE CODE TILL 200 MILES AFTER FIRST STALL, ENGINE LIGHT FINALLY CAME ON, THEN SECOND STALL HAPPENED. HAD CODE READ P008A TRIGGERED. TOOK TO PERSONAL MECHANIC FOR TESTING AND REPAIR. HAD THE SYSTEM TESTED FOR THE RELAY, THE FILTER AND IT WAS THE FUEL PUMP. FIRST OCCURRENCE 03/19/2019 SECOND OCCURRENCE 03/23/19.

WHEN I'M DRIVING THE CAR SEEMS TO LOOSE POWER THEN IT ACCELERATES LIKE IT HIT TURBO POWER AND THE ENGINE LIGHT COMES UP. IT ONLY HAS 57000 MILES. WHEN I DRIVE IT ON ECO IT RUNS FINE AND WHEN I CHANGE TO S START GIVING PROBLEMS. THE CAR FEELS LIKE IT STALLS, ALMOST AS IF IT'S GETTING NO FUEL. MY MECHANIC ADVISE ME TO GET IN TOUCH WITH YOU AND SEE IF YOU CAN ADVISE ME ON WHAT TO DO WITH IT, BECAUSE IT SHOULDN'T BE HAPPENING. THE ACCELERATION ISSUES WITH THIS VEHICLE PRESENT AN IMMINENT THREAT TO SAFETY OF BOTH DRIVER AND OTHER VEHICLES.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C250. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS) WAS RECEIVED. AFTER CONTACTING THE DEALER (PARK PLACE MOTORS, 4201 BELTWAY PL, ARLINGTON, TX), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.