2012 MERCEDES-BENZ C300 Complaints

ON A 4 LANE BOULEVARD CLOSE TO HOME I PULLED OUT TO PASS A SLOW CAR AND NOTICED A CAR COMING UP FROM BEHIND AT A HIGH RATE. I PUSHED THE ACCELERATOR TO THE FLOOR, THE CAR STARTED ACCELERATING THEN LOST ALL POWER. THE ENGINE HAD CUT OFF AND ALL THE DASH LIGHTS WERE ON. I ROLLED TO A STOP, AS FAR OFF THE ROAD AS I COULD. AFTER A FEW SECONDS I RESTARTED THE CAR AND DROVE HOME. SIMILAR INCIDENTS CAN BE FOUND ON YOU TUBE BUT NOT FOR A C300. THE ONES I FOUND WERE FOR A C240 MERCEDES. THEY SAY THE PROBLEM IS DUE TO THE COMPUTER SHUTTING DOWN THE ENGINE BECAUSE IT CAN'T PROPERLY BALANCE THE FUEL TO AIR RATIOS. THIS SEEMS LOGICAL BECAUSE I HAVE NEVER HAD TO ACCELERATE LIKE THIS BEFORE. THIS COULD HAVE BEEN CATASTROPHIC IF I WOULD HAVE BEEN PULLING OUT INTO FAST TRAFFIC ON A BUSY HIGHWAY AND THE ENGINE SHUTS DOWN. NOW I 'M AFRAID IT WILL HAPPEN AGAIN. I JUST DON'T KNOW WHEN. ALL I CAN DO IS TRY NOT TO PRESS DOWN ON THE ACCELERATOR TOO FAR. THE DEALER SAID NOTHING WAS IN THE CAR'S COMPUTER MEMORY SO HE COULDN'T DO ANYTHING. I'M SUSPICIOUS OF THAT BECAUSE IF THEY ADMIT THERE IS A PROBLEM THEN THEY WOULD BE EXPECTED TO FIX IT. I THINK THEY KNOW THERE IS A PROBLEM BUT DON'T KNOW WHAT TO DO ABOUT IT.

TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT WAS NOT INFORMED WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

CANNOT GET LOCAL DEALER TO REPLACE DEFECTIVE PASSENGER SIDE AIRBAG. KEEP GETTING A RUN AROUND ON PART AVAILABILITY .

MY VEHICLE WAS RECALLED FOR THE TAKATA AIRBAGS AND I HAVE BEEN TOLD BY MBZUSA IT WILL BE OVER A YEAR BEFORE THEY HAVE THE PARTS AVAILABLE TO FIX. TOTALLY UNACCEPTABLE.

MY PASSENGER SIDE BAG IS A TAKATA. I DRIVE FAMILY MEMBERS IN MY CAR AND I AM WORRIED FOR THEIR SAFETY. MERCEDES BENZ TELLS ME THEY DON'T HAVE A REPLACEMENT AIR BAG FOR ME. I MADE A COMMITMENT TO KEEP THIS CAR UNTIL IT NO LONGER RUNS AND I AM AFRAID TO DRIVE IT AND MORE IMPORTANTLY I FEEL THAT MANUFACTURERS SHOULD STAND BEHIND THEIR PRODUCT.

UPON STARTING THE VEHICLE I RECEIVE AIRBAG WARNINGS. ONE FOR THE DRIVER SIDE AND ANOTHER ONE FOR THE PASSENGER SIDE. I CAN CLICK ON "OK" TO CLEAR THEM OUT BUT WITH THE AIRBAG RECALL AND NO RESOLUTION I AM FEARFUL OF A MALFUNCTION. I HAD MY CAR TO THE MERCEDES DEALER TWO TIMES AND WAS TOLD THEY WOULD NEED TO INVESTIGATE IT, AT MY EXPENSE, WHICH COULD BE ANYWHERE BETWEEN $500-$4500 DEPENDING ON WHAT THEY FIND. WITH A SAFETY ISSUE AT RISK I THINK THE RESPONSIBILITY IS ON MERCEDES TO INVESTIGATE AND CORRECT THIS AT NO EXPENSE TO ME. I WILL HAVE TO SELL THE CAR AND LOSE MONEY OVER IT. I KEEP WAITING FOR THE AIRBAGS IN RECALL TO COME IN AND HAVE BEEN LIVING WITH IT LIKE THIS FOR OVER A YEAR BUT I AM SEEING NO END IN SIGHT TO THE RECALL BEING RESOLVED ANYTIME SOON.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF CATONSVILLE (LOCATED AT 6631 BALTIMORE NATIONAL PIKE, BALTIMORE, MD 21228, 410-788-7744) AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2012 MERCEDES-BENZ C300. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT CALLED EURO MOTORCARS BETHESDA (7020 ARLINGTON RD, BETHESDA, MD 20814, (301) 986-8800) AND WAS INFORMED THAT THE PARTS WERE PENDING AND NOT AVAILABLE. THE CONTACT HAD NOT SPOKEN WITH THE MANUFACTURER REGARDING THE RECALL. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C300. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V017 (AIR BAGS) AND MANUFACTURER RECALL NUMBER: 2019110016. THE CONTACT STATED THAT MERCEDES-BENZ OF HUNT VALLEY (LOCATED AT 9800 YORK RD #2, COCKEYSVILLE, MD 21030, (410) 306-7080) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *PM*JB

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS) WAS RECEIVED. AFTER CONTACTING THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE NOT AVAILABLE. THE LOCAL DEALER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.