2011 MERCEDES-BENZ C300 Complaints

THE PARKING LIGHTS ON BOTH FRONT HEAD LIGHT ASSEMBLIES HAVE MELTED THE PLASTIC OF THE HOUSING AND HAD TO BE BROKEN OUT WHICH SEEMS TO INDICATE AN EXCESSIVE GENERATION OF HEAT AND POTENTIAL FIRE HAZARD WHEN BULBS ARE REPLACED THEY KEEP BURNING OUT WHICH IS A POTENTIAL SAFETY HAZARD.. I HAVE SEEN SEVERAL OTHER COMPLAINTS REGARDING THIS SAME ISSUE AND AS WELL AN ISSUE VERY SIMILAR TO THE TAIL LIGHT RECALL. I WAS WONDERING IF THIS HAS BEEN OR WILL BE ADDRESSED MY THE MANUFACTURER

UPON FINDING OUT THAT THIS VEHICLE HAS TWO OPEN AIRBAG RECALLS, AND THE NHTSA WEBSITE SAYING PARTS WHERE AVAILABLE, I CONTACTED THE DEALER FOR ASSISTANCE IN REPLACING THE AIRBAGS. THE DEALER SAID THAT THE AIRBAGS WERE ON BACKORDER FROM THE MANUFACTURE WITH NO TIMELINE FOR POTENTIAL REPLACEMENT. PER INSTRUCTIONS ON THE NHTSA WEBSITE I AM FILLING OUT THIS FORM TO LET THE NHTSA KNOW THE MANUFACTURE HAS FAILED / IS UNABLE TO REMEDY THIS DANGEROUS SAFETY RECALL IN A TIMELY MANNER

MY CAR SOUND LIKE THE POWER STEERING HAS GONE IT'S VERY LOUD. ALSO SECONDARY AIR FLOW JUST REPLACED AND NOW IT'S GOING TO NEED ANOTHER ONE AT 2000 A POP. FINALLY THE ELECTRICS IS VERY WEIRD. LIGHTS WILL GO OUT THEN COME BACK ON. MY DAY TIME RUNNING LIGHTS STAY ON DAY AND NIGHT NO MATTER WHERE I TURN THE LIGHT SWITCH. THE DAY TIME RUNNING LIGHT IS ON EVEN WHEN I TURN ON HIGH BEAMS. NO MATTER IF IT'S MOVING OR NOT ALL THESE THINGS ARE HAPPENING.

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE VEHICLE DID NOT START AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE STEERING LOCK MODULE FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPIARED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 103,000.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 19V010000 (AIR BAGS). THE CONTACT CALLED MERCEDES-BENZ OF PALM SPRINGS AT 760-328-6525 (LOCATED AT 4095 E PALM CANYON DR, PALM SPRINGS, CA 92264) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE VEHICLE EMITTED A FUEL ODOR. THE CONTACT TOOK THE VEHICLE TO MERCEDES-BENZ OF ONTARIO (LOCATED AT 3787 E GUASTI RD, ONTARIO, CA 91761, 909-212-8400) WHO INSPECTED THE VEHICLE AND NOTICED THAT THE FUEL FILTER WAS FRACTURED AND CAUSED FUEL TO LEAK UNDERNEATH THE REAR SEATS. THE CONTACT STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V557000 (FUEL SYSTEM, GASOLINE). THE FUEL FILTER FLANGES WERE REPLACED. THE CONTACT CALLED THE MANUFACTURER, BUT WAS UNABLE TO SPEAK WITH AN AGENT. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT TOOK THE VEHICLE TO PLAZA MERCEDES-BENZ (11910 OLIVE BLVD, CREVE COEUR, MO 63141, (314) 266-5469) AND WAS INFORMED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THE STEERING COLUMN WAS NOT COVERED UNDER WARRANTY AND SHE WOULD HAVE TO PAY OUT OF POCKET FOR THE REPAIRS. THE DEALER STATED THAT IF THE STEERING COLUMN WERE NOT REPLACED, THE VEHICLE COULD POTENTIALLY SHUT OFF WITHOUT WARNING. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO MERCEDES-BENZ OF NORTHLAKE (LOCATED AT 10725 NORTHLAKE AUTO PLAZA, CHARLOTTE, NC 28269, (704) 321-4833) WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC STEERING WAS FAULTY. THE TECHNICIAN REPLACED THE STEERING LOCK. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 87,536.*BF*JB

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER FAILED TO REPAIR THE VEHICLE WITHIN A REASONABLE AMOUNT OF TIME. RAY CATENA MERCEDES-BENZ (910 US-1, EDISON, NJ 08817) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNKNOWN.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 16V081000 AND 19V010000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF HAMPTON (2712 MAGRUDER BLVD, HAMPTON, VA 23666, (757) 865-8000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *PM CONSUMER STATED VEHICLE WAS REPAIRED.*JB