2010 MERCEDES-BENZ C300 Complaints

"TAKATA RECALL" MANUFACTURER HAS FAILED TO PROVIDE REPLACEMENT PARTS. DEALERSHIP UNWILLING TO PURSUE MANUFACTURER TO DELIVER THE PARTS. LEAVING ME AND MY FAMILY AT RISK OF SERIOUS INJURY AND DEATH. "THIS IS UNACCEPTABLE"

AFTER PURCHASING MY VEHICLE IN 2013 THE DRIVER INSIDE DOOR LATCH BROKE AND WILL NOT OPEN DRIVERS DOOR. THIS OCCURRED APPROXIMATELY 3 YRS AFTER I PURCHASED THE VEHICLE. AROUND 12/16. IN ORDER TO GET OUT OF MY VEHICLE I MUST ROLL THE WINDOW DOWN AND UNLOCK DOOR, REACH OUT AND OPEN FROM OUTSIDE LATCH. I FEEL VERY UNSAFE IN THIS VEHICLE IN THE EVENT I LOSE POWER DUE TO WRECK, I WILL BE TRAPPED INSIDE THIS VEHICLE. I'VE REPORTED THIS TO MERCEDES'S AND WHEN I'VE TRIED TO ORDER THIS PART, I'M TOLD IT'S ON NATIONAL BACKORDER ! IT'S VERY EXPENSIVE TO FIX, BUT I CAN'T EVEN GET IT FIXED BECAUSE THE PART IS NOT AVAILABLE. MERCEDES WON'T EVEN GIVE ME A DATE WHEN IT WILL BE AVAILABLE. AFTER GOOGLING THIS SUBJECT ONLINE, I'VE LEARNED THERE IS A HUGE AMOUNT OF THESES DOOR LATCHES BREAKING. I'M PLEADING FOR HELP!!

I DROVE MY CAR TO A RESTAURANT. AFTER ABOUT 15 MINUTES, I RETURNED AND TRIED TO CRANK THE VEHICLE. THE KEY FOB DID NOT UNLOCK THE STIRRING WHEEL AND TIRES. I HAD IT TOWED TO THE DEALERSHIP AND WAS TOLD IT WAS A STEERING COLUMN ISSUE. ENOUGH OF AN ISSUE THAT IT COST ME $1000.00 TO REPAIR. I STARTED RESEARCHING AND FOUND THAT THERE ARE MANY COMPLAINTS ABOUT THIS SAME ISSUE. THERE ARE REFERENCES TO BOTH THE ESI AND/OR ESL FAILURES. THIS IS A KNOWN ISSUE WITH MERCEDES BENZ AND I AM CONCERNED THAT THIS IS A SAFETY ISSUE AS MOTORIST ARE LEFT STRANDED UNLESS TOWED.

AIR BAG LIGHT WILL NOT GO OFF CONCERNED ABOUT AIR BAG NOT WORKING WAS INVOLVED IN A ACCIDENT IN A DIFFERENT CAR WHERE AIR BAGS DID NOT COME OUT AND SENT TO HOSPITAL SO I'M VERY CONCERNED

TAKATA RECALL - MERCEDES HAS PROMISED AIRBAG REPLACEMENT FOR ALMOST 2 YEARS AND NOTHING HAS HAPPENED. THIS IS NOT A TIMELY REPLACEMENT. I HAVE BEEN DRIVING A CAR WITH A LIFE THREATENING DEFECT FOR 2 YEARS.

TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. WHILE ATTEMPTING TO DRIVE THE VEHICLE, IT FAILED TO START. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V363000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE DEALER (CHERRY HILL MERCEDES IN CHERRY HILL, NJ), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT YET AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED STAR MOTOR CARS AT (713) 868-6800 (7000 OLD KATY RD, HOUSTON, TX 77024) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT RECEIVED A RECALL LETTER FROM MERCEDES-BENZ RELATED TO THE AIR BAGS. THE CONTACT SPOKE WITH THE LOCAL MERCEDES DEALER AT 877-491-6977 AND WAS INFORMED THAT PARTS WERE NOT AVAILABLE TO COMPLETE THE RECALL REPAIR. THE VEHICLE WAS NOT TAKEN TO A DEALER OR PRIVATE MECHANIC FOR DIAGNOSTIC TESTING. NO FURTHER INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE.