2009 MERCEDES-BENZ C300 Complaints

THE ELECTRONIC STEERING LOCK IN MY 2009 MERCEDES BENZ C300 IS NOT UNLOCKING WHEN I PUT THE KEY IN THE IGNITION. THE CAR WILL NOT START. THIS HAS HAPPENED 3 TIMES IN THE PAST 2 MONTHS. AFTER THE FIRST TWO INCIDENTS, THE WHEEL DID EVENTUALLY UNLOCK. I TOOK IT TO MY REPAIRMAN WHO ADVISED I GET A NEW KEY FROM MB AS THAT MIGHT SOLVE THE PROBLEM. GOT A NEW KEY LAST WEEK FOR $330. TODAY - 10 DAYS LATER - THE STEERING WHEEL AGAIN WILL NOT UNLOCK. LOOKING ON THE INTERNET, THIS IS A VERY COMMON AND WELL-DOCUMENTED PROBLEM WITH MB VEHICLES OVER MANY YEARS. MB SHOULD ISSUE A RECALL ON THIS AND FIX THE PROBLEM, AND AT NO CHARGE TO THE CUSTOMER! AT PRESENT, THEY ARE GOUGING CUSTOMERS ANYWHERE FROM $1200-2200 TO FIX A PROBLEM THAT EVERY MECHANIC AND COLLISION PERSON IN MY NEIGHBOTHOOD KNOWS TO EXIST. THE ONLY PEOPLE WHO DON'T SEEM TO KNOW ABOUT THE PROBLEM ARE THE PEOPLE AT THE MB DEALERSHIPS, WHO OBVIOUSLY WANT THE REPAIR BUSINESS. I ALSO UNDERSTAND THAT THIS WHEEL LOCK PROBLEM HAS OCCURED WHILE PEOPLE ARE DRIVING. MY CAR WAS STATIONARY EVERY TIME THIS PROBLEM HAS HAPPENED, PARKED IN A GARAGE WITH NO INCLINE AT ALL. I URGE YOU TO ORDER MERCEDES BENZ TO RECALL THIS PART AND TO REPAIR THIS PROBLEM ASAP.

CAR WAS DRIVING VERY WELL SUDDENLY FLASHES ON MESSAGE CENTER POWER STEERING MALFUNCTION SRS,ABS,ETS,ESB,EBR ESP IN OPERATIVE AND IT KEEPS FLASHING WHEN CAR IS IN MOTION, THEN DISAPPEAR WHEN IGNITION IS OFF, I HAVE NOTICE SEVERAL COMPLAINTS ON YOUR WEBSITE WITH THIS SAME ISSUES WITH THIS SAME YEAR, MODEL AND OTHER MERCEDES,A WEEK A GO I ALSO RECEIVE A MESSAGE TO CHECK BRAKE PAD WEAR BEFORE THIS MESSAGE CAME UP. I REPLACE BRAKE PADS AND ROTOS, AND I AM ALSO BEING TOLD IT COULD ALSO BE MY BRAKE LIGHT SWITCH OR SPEED SENSORS, ALL WAS REPLACE STILL AS MESSAGE. THERE IS SO MANY COMPLAINTS WITH THESE MESSAGES THAT THIS SHOULD BE CONSIDERED A RECALL AND THE CUSTOMERS ARE BEING STUCK WITH THE REPAIRS. IT IS OBVIOUS THAT IT IS A DEFECT WITH THESE VEHICLES IT IS JUST TOO MANY. AND NO ONW SEEMS TO BE STANDING BEHIND THE CONSUMERS.MBUSA IS A MAJOR COMPANY AND THEY ARE GETTING AWAY WITH MURDER. DO YOU HAVE TO HAVE MAJOR FATALITY BEFORE THEY DO SOMETHING ABOUT THIS PROBLEM. DOES SAVING MONEY MEANS MORE THAN PEOPLES LIVES IT IS JUST TOO MANY COMPLAINTS ON THE SAME PROBLEMS THAT COMMON SENSE CANT TELL THEM IT IS A DEFECT AND THE NHTS SHOULD STEP UP FOR US AND DEMAND A RECALL. HOW MANY COMPLAINTS DO YOU HAVE TO HAVE IN ORDER FOR MBUSA MAKE THIS A RECALL.

TAKATA RECALL - I RECEIVED TWO RECALL NOTIFICATIONS FROM THE MANUFACTURER REGARDING THE AIRBAGS IN DECEMBER 2015. TO DATE, NO REMEDY IS AVAILABLE AFTER NEARLY TWO YEARS. THE RISK OF A DEFECTIVE AIRBAG EXPLOSION INCREASES EACH YEAR THAT A REMEDY IS NOT AVAILABLE. 49 USC 30120 REQUIRES THE MANUFACTURER THE ISSUE WITHIN 60 DAYS. IT HAS BEEN YEARS NOW.

WE RECEIVED A RECALL NOTICE ON THE DRIVER'S SIDE AIRBAG TWO YEARS AGO FOR THIS CAR. WE HAVE CALLED THE MERCEDES HOT LINE 4 TIMES, LEFT A MESSAGE AND HAVE NOT RECEIVED A RESPONSE. WE HAVE SPOKEN WITH ARE DEALER 8 TIMES WITH AN ANSWER OF: "IT IS FINE NO ONE HAS BEEN INJURED SO FAR". WE LINE IN MISSOURI WITH HIGH HUMIDITY, HEAT AND THE CAR IS OLD. IN MARCH WE RECEIVED A RECALL FOR THIS CAR FOR THE PASSENGER SIDE. NO INFORMATION, NO IDEA OF WHEN THE BAGS WILL BE REPLACED. HELP. WE WANT NEW AIRBAGS AND MERCEDES IS DOING NOTHING.

HEADLIGHT WIRES ARE CORRODED AND MELTED. THIS SEEMS SIMILAR TO THE TAIL LIGHT RECALL A FEW YEARS AGO THAT CAUSED A FIRE.

TL* THE CONTACT OWNS A 2009 MERCEDES-BENZ C300. WHILE ATTEMPTING TO START THE VEHICLE, THE IGNITION FAILED WITHOUT WARNING. THE VEHICLE WAS TOWED TO A LOCAL DEALER (MERCEDES-BENZ OF LONG BEACH, 2300 EAST SPRING STREET, SIGNAL HILL, CA 90755) WHERE IT WAS DIAGNOSED THAT THE STEERING LOCK AND COLUMN FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

TAKATA RECALL - IT HAS BEEN 2.5 YEARS AND LESS THAN 40% OF THE RECALLED AIRBAGS HAVE BEEN REPAIRED. ONLY IN THE GOVERNMENT IS THAT AN ACCEPTABLE STATISTIC. EVEN WORSE IS EVERY MANUFACTURER DOES NOT TAKE ANY RESPONSIBILITY TO OR FOR THEIR CUSTOMERS. I HAVE NO IDEA WHEN MY AIRBAG WILL BE REPAIRED. TRY THAT IN ANOTHER INDUSTRY AND SEE HOW IT FLIES. UNBELIEVABLE THAT THIS IS SUCH A CLUSTER AND NO ONE, BUT NO ONE CARES. WHO TAKES THE LIABILITY WHEN SOMEONE ELSE IS KILLED? MERCEDES BENZ HAS NEVER EVER CONTACTED ME REGARDING THIS RECALL. I BOUGHT THE CAR USED AND THE DEALER NEVER MENTIONED THE RECALL. THIS IS OUT OF CONTROL, MEANING NO ONE ALIVE HAS ANY IDEA OR CONTROL OF WHAT IS HAPPENING. THE PROTECTION OF THE PEOPLE IS CERTAINLY NOT THE FIRST PRIORITY HERE.

DEAR MERCEDES BENZ USA, FIRST AND FOREMOST I WOULD LIKE TO SAY I AM A PROUD DRIVER OF A 2009 MERCEDES BENZ C300, I AM EMAILING YOU REGARDING SOME CONCERNS WITH MERCEDES BENZ VEHICLES AND RECALLS. I HAVE A RECALL ON AIRBAGS FOR MY MERCEDES I'VE BEEN PATIENTLY WAITING (IM SURE LIKE MANY OTHERS) TO RECEIVE A LETTER TO GET MY AIRBAGS INSTALLED INTO MY VEHICLE.. A VEHICLE THAT CURRENTLY DO NOT HAVE ANY AIRBAGS IN IT I AM CONCERNED WITH MY SAFETY AT THIS POINT AND WOULD LIKE TO KNOW IF YOU CAN OFFER ME AN UPDATED ON THE DURATION. ALSO, THERE IS A COMMON ISSUE OCCURRING WITH ALL CLASS MERCEDES THAT I FEEL SHOULD ALSO HAVE A RECALL I HAVE READ NUMEROUS OF ONLINE POSTS REGARDING THIS SAME EXACT ISSUE AND THAT ISSUE IS THE FAULTY STEERING LOCK/ELS/EIS FAULT THAT DOES NOT ALLOW MERCEDES BENZ HOLDERS TO SOMETIMES NOT BE ABLE TO LOCK AND UNLOCKED THEIR VEHICLES USING MERCEDES SMART KEY FOB AND ALSO NOT BEING ABLE TO START UP VEHICLES IT'S LITERALLY A NO RESPONSE LOSE/LOSE SITUATION CAUSING THE VEHICLE OWNER TO GET THEIR VEHICLES TOWED TO DEALERSHIPS THAT CHARGES $1000-$3000 TO REPAIR WHICH IS A BIT PRICEY FOR A COMMON ISSUE WITH MERCEDES VEHICLES I THINK I SPEAK FOR MAJORITY OF MERCEDES OWNERS ON THIS MATTER. I ASK FOR A RECALL OR PRICE REDUCTION ON THIS COMMON ISSUE. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TAKATA AIRBAGS AND MERCEDES-BENZ DOES NOT WANT TO REPLACE THEM. I LIVE IN HOUSTON TEXAS AND IT GETS VERY EXTREMELY HOT IN THE SUMMERTIME AND I UNDERSTAND THAT THE HEAT IS ONE OF THE REASONS THAT THESE AIRBAGS EXPLODED. MERCEDES-BENZ DOESN'T EVEN WANT TO SPEAK TO ME ABOUT REPLACING THE AIRBAGS.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER: BOBBY RAHAL MOTORCAR COMPANY LOCATED AT 10701 PERRY HWY, WEXFORD, PA 15090; (724) 935-9300, WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED AT 877-496-3691. THE MANUFACTURER STATED THAT THE PARTS WILL BE DISTRIBUTED BY NHTSA. THE MANUFACTURER ASKED THE CONTACT TO CALL THE NHTSA. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. A CASE NUMBER WAS NOT PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 08/22/17*LJ