2009 MERCEDES-BENZ C300 Complaints

TL* THE CONTACT OWNS A 2009 MERCEDES-BENZ C300. WHILE STOPPED AT A RED LIGHT, THE ENGINE REVVED AND THE VEHICLE ACCELERATED. THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED AND THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000. UPDATED 02/21/17*LJ UPDATED 9/5/18*JB

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCEDES-BENZ C300. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL. MERCEDES BENZ HAS FAILED TO ACCOMMODATE MY VEHICLE BECAUSE OF THIS RECALL. THEY HAVEN'T EVEN NOTIFIED ME ABOUT IT. THEY SAY THAT THERE'S NOTHING THEY CAN DO.

WHEN I RETURNED TO MY CAR IN THE PARKING LOT AFTER GROCERY SHOPPING IN THE EVENING, THE CAR WOULD NOT START. THE RADIO AND LIGHTS ON THE DASHBOARD WORKED AND THE SEAT MOVED, BUT THE ENGINE WOULD NOT START. I HAD THIS CAR CHECKED NOT TOO LONG AGO AND EVERYTHING WAS FINE, BUT THE CAR JUST DECIDED NOT TO WORK SUDDENLY. THIS IS ESPECIALLY SCARY FOR A FEMALE STRANDED IN A PUBLIC PARKING LOT AT NIGHT. I DID NOT GET ANY WARNING MESSAGES BEFORE THE INCIDENT. I HAD TO CALL ROADSIDE ASSISTANCE AND TRY JUMP STARTING IT FIRST, WHICH WASN'T THE PROBLEM AS THE BATTERY WAS FULLY CHARGED. I ENDED UP HAVING TO TOW THE CAR EARLY NEXT MORNING BECAUSE THE DEALER WAS CLOSED AND HAD TO TAKE A CAB HOME. WHEN I WENT TO THE DEALER AND STATED ALL THE "SYMPTOMS", MB KNEW RIGHT OFF THE BAT WHAT THE PROBLEM WAS, WHICH TO ME IS ALARMING. THEY TOLD ME THEY ARE 99% SURE IT IS EITHER ELECTRONIC IGNITION SWITCH OR ELECTRONIC STEERING LOCK PROBLEM AND IT WOULD COST ME $1200 TO REPAIR IT. IT OBVIOUSLY IS A VERY COMMON ISSUE. THEY ARE VERY WELL AWARE OF IT, YET THEY ARE NOT DOING NOTHING ABOUT IT, AS (THEY SAY) IT IS NOT A SAFETY PROBLEM. HOW IS THIS NOT A SAFETY PROBLEM WHEN THE DRIVER DOESN'T GET A SLIGHTEST WARNING OR EVEN A MESSAGE THAT THE CAR WON'T START AND WILL LEAVE YOU STRANDED WHEREVER YOU ARE? AS A YOUNG FEMALE LIVING IN A CITY WITHOUT FRIENDS AND FAMILY TO HELP OUT, ESPECIALLY AT NIGHT IN A PUBLIC SPACE, THIS IS QUITE FRIGHTENING. I ALMOST HAD A PANIC ATTACK, BECAUSE I DIDN'T KNOW WHAT TO DO AND NEVER HAD TO CALL ROADSIDE ASSISTANCE. THE ONLY REASON I HAD GOTTEN A MERCEDES BENZ WAS FOR ITS SAFETY. MB SITE STATES: "TRUE TO THEIR HERITAGE, THEY'RE ENGINEERED TO PROTECT YOU IN WAYS YOU MIGHT NEVER HAVE IMAGINED. AND WITH THE HOPE THAT YOU'LL NEVER HAVE TO." HOW DID MB PROTECT ME? MB HAS ONLY ENGINEERED THE CAR TO RIP OFF CUSTOMERS AND NOT LIVE UP TO ITS BRAND. THIS IS VERY DISAPPOINTING. *TR

ESI AND KEY WENT OUT AND CAR ONLY HAS A BIT OVER 100,000 MILES; LOCKS STEERING AND SHIFTER.

I BOUGHT MY MERCEDES BENZ AND NOTICE THAT MY TAIL LIGHT AND THE LIGHT ON THE FRONT OF THE CAR WILL TURN ON BY ITSELF WHILE MY CAR WAS PARKED IN THE MORNING MY CAR BATTERY WILL BE DEAD NEEDING A CHARGE. I HAD A RECALL FROM MERCEDES BENZ DEALER AND I TOOK THE CAR TO THE DEALERSHIP AND SUPPOSEDLY THEY FIX IT AND THE CAR HAD GOTTEN WORSE. IT HAD BURNED THE HARNESSES AND FOG HARNESS, WHILE I WAS DRIVING THE CAR WAS ACTING LIKE SHUTTING OFF THE RADIO AND AC WILL START SHUTTING OFF AND TURNING ON AT THE SAME TIME WHILE I WAS ON THE HIGHWAY ON MY WAY HOME FROM WORK. RIGHT NOW MY CAR ONLY HAVE WORKING THE HIGH BEAM. I BEEN GETTING A LOT OF RECALLS FOR THIS CAR BUT REALLY IT SEEMS LIKE I'M LOOSING MY TIME . *TR

MY CAR WILL NO LONGER START. ALTHOUGH THE LIGHTS AND RADIO STILL WORK, THE WINDOWS AND AC DON'T, AND THE CAR WON'T START, NOR CAN I CHANGE THE GEAR. IT SEEMS TO BE A PROBLEM WITH THE STEERING COLUMN/ EIS. I NOW HAVE TO TAKE IT INTO THE BENZ DEALERSHIP AND PAY A HEFTY AMOUNT TO GET IT FIXED, SINCE NO OTHER MECHANIC CAN SEEM TO DO IT. THIS SEEMS TO BE A COMMON PROBLEM WITH THE 2009 C300 YET THERE'S NOT A RECALL ON IT. GO FIGURE.

ELECTRONIC IGNITION LOCK WOULD NOT LET ME START THE CAR. CAR HAD BEEN DRIVING AND STARTING FINE. WENT TO WORK CAME OUT ON LUNCH BREAK, CAR WOULD NOT START. HAD TO HAVE CAR TOWED AND MERCEDES DEALERSHIP SAID THE ELECTRONIC IGNITION HAD TO BE REPLACED FOR $1200.00. LOOKED UP ON LINE AND DISCOVERED THIS IS AN ONGOING PROBLEM WITH MANY OWNERS. CALLED MERCEDES CORPORATE AND THEY SAID THEY WOULD ONLY ADDRESS THE ISSUE IF THERE WAS A RECALL. SO I AM STUCK PAYING FOR A FAULTY PART THAT SHOULD BE RECALLED.

I HAVE A 2009 MERCEDES BENZ C300 4MATIC, MY VEHICLE WAS JUST SERVICED ONE MONTH AGO FOR 2 RECALLS. AIRBAG/TAIL LIGHTS. AFTER MY VEHICLE IS SERVICED I ASK THE MB TECH REGARDING THE EIS SWITCH - WHICH STARTS THE VEHICLE. I WAS CONCERNED THIS MAY HAPPEN TO MY VEHICLE AND FOR HIM TO INSPECT THE ELEMENT. TECHNICIAN SAID I AM ALL SET, AND NOW MY VEHICLE IS STRANDED JUST PICKED UP BY A FLATBED TO MY LOCAL MECHANIC. I CALLED MB THE ISSUE I WAS HAVING AND I TOLD THEM THE SITUATION. THE TECH FROM SHREWSBURY MB WILL GET BACK TO ME ON MONDAY. TODAY IS SATURDAY 09/24/16.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/28/16*LJ