2011 MERCEDES-BENZ C300 Complaints

TL* THE CONTACT OWNED A 2011 MERCEDES-BENZ C300. WHILE DRIVING 30 MPH, THE CONTACT'S VEHICLE WAS STRUCK ON THE DRIVER'S SIDE ABOVE THE FRONT TIRE BY ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED NECK AND BACK PAINS, AND HEADACHES, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 58,900.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. MERCEDES-BENZ OF HOUSTON GREENWAY (3900 SOUTHWEST FWY, HOUSTON, TX) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300W. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN FEBRUARY OF 2016. THE DEALER (MERCEDES-BENZ OF PLANO, 6455 DALLAS PKWY, PLANO, TX 75024) STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL. I PURCHASED THIS CAR FOR MY TEENAGE SON ON 3/13/18. I SPENT CONSIDERABLE TIME SHOPPING FOR A VEHICLE IN OUR PRICE RANGE THAT DID NOT HAVE THE OPEN TAKATA RECALL. AT THAT TIME, THE NHTSA WEBSITE, MERCEDES CUSTOMER SERVICE AND CARFAX ALL SHOWED THAT THIS CAR WAS GOOD - NO OPEN RECALLS. NOW I COME TO FIND OUT THAT BOTH PASSENGER AND DRIVER BAGS/INFLATORS ARE ON RECALL, EFFECTIVE 6/1/16 AND 2/9/16, RESPECTIVELY. I AM EXTREMELY UPSET AND CONCERNED, AS I DO NOT WANT MY SON DRIVING AN UNSAFE VEHICLE. HOW IS IT POSSIBLE THAT THE RECALLS WERE "NOT THERE" IN MARCH? PLEASE HELP. THANKS.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *JS

REPEATED LETTERS FROM MERCEDES DEALER, HOWEVER, THEY CONTINUE TO SAY THEY CAN'T FIX IT. TAKEDA AIRBAGS

"TAKATA RECALL" I CONTACT A MERCEDEZ BENZ DEALER MANY TIMES IN ORDER TO HAVE THE DRIVERS SIDE AIR BAG REPLACE AND THEY ALWAYS RESPOND THAT THE PART IS NOT YET AVAILABLE AND THAT THEY DO NOT KNOW WHEN IS GOING TO BE AVAILABLE. I'M REALLY CONCERN THAT IN CASE OF AN ACCIDENT I CAN BE INJURY BY THE DEFECTIVE AIRBAG INSTALLED IN MY VEHICLE. PLEASE LET ME KNOW HOW TO PROCEED TO HAVE THIS DEFECTIVE AIRBAG REPLACE AS SOON POSSIBLE.

2011 MERCEDES BENZ C CLASS. CONSUMER WRITES IN REGARDS TO TAKATA AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE RECALL REPAIR EXCEEDED A REASONABLE AMOUNT TIME BEING COMPLETED. *JS

MY COMPLAINT #11053646; I HAVE TRIED E-MAILING NHTSA AND YOUR E-MAIL DOES NOT WORK. WHEN I CHECKED THE REPLACEMENT SCHEDULE FOR MY CAR IT LOOKED LIKE MINE SHOULD BE DONE FIRST BASED ON THE YEAR OF VEHICLE. AFTER I FILED A COMPLAINT I RECEIVED NOTICE IT WOULD GET DONE BY 3/31/18 THEN JUST RECEIVED ANOTHER ONE NOW SAYS 6/30/18. IT SEEMS MERCEDES IS TAKING THEIR GOOD OLD TIME WHEN I'VE HEARD OTHER CAR MANUFACTURERS IMMEDIATELY TOOK CARE OF THIS PROBLEM. I CAN'T SELL MY CAR AND AM AFRAID OF GETTING IN AN ACCIDENT WITH THE EXISTING AIRBAGS. THEY JUST DONT CARE.

PASSENGER SIDE LOWBEAM LIGHT BURNT OUT APPROX 2 MONTHS AGO, BULB REPLACED. FIVE DAYS AGO PASSENGER SIDE LOWBEAM LIGHT BURNT OUT AGAIN. PARKED CAR AFTER ABOUT A 15 MILE DRIVE, WITHIN 30 MINUTES CAR WAS ON FIRE AND ENTIRE FRONT END BURNT COMPLETELY. SHOULD THERE BE A RECALL FROM MERCEDES FOR FAULTY WIRING TO HEADLIGHTS BEFORE SOMEONE IS KILLED OR THEIR HOME DESTROYED IF FIRE STARTS WHILE CAR PARKED IN GARAGE?