2009 MERCEDES-BENZ C300 Complaints

"TAKATA RECALL" I WAS DRIVING TO WORK AROUND 10:30 AM IN MY 2009 MERCEDES BENZ C300 ENJOYING THE COMMUTE. AS I APPROACHED THE STOP LIGHT.....BLANK!!!! I LASTLY REMEMBER BREAKING ....TO OPEN MY WATERING EYES TO SEE THAT I HIT ANOTHER VEHICLE AND DON'T RECALL ANYTHING AT ALL. AS I GET UP IN REALIZED THAT MY HEAD HURTS AND THERE WAS A SMALL TEAR IN THE STEERING WHEEL AS A SMALL PORTION OF THE BAG DEPLOYED BUT NOT FULLY.. IT APPEARED TO BE A FAULTY BAG THAT HAS CAUSED THIS SERIOUS INCONVENIENCE.

TL* THE CONTACT OWNS A 2009 MERCEDES-BENZ C300. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. WHILE DRIVING, THE DRIVER AND PASSENGER HEAD REST AIR BAGS DEPLOYED INDEPENDENTLY. IN ADDITION, THE SRS MALFUNCTION WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 08/16/16*LJ UPDATED 08/31/16.*JB

MY M.B. 2009 HAS ONLY 52690 MILES, RARELY DRIVING. ON MAY 28TH, 2016, MY WIFE DROVE THE CAR TO SEE HER COUSIN, WHEN GOT OUT AT 10:00PM, CAR WAS NOT STARTING, BATTERY WAS OK, LIGHT ON, RADIO ON, WINDOWS NOT ON. NEEDED TO WAIT UNTIL MONDAY MORNING, TOWED TO DEALER: EIS STEERING LOCK FAILED, COST $1121.88 FOR THE EIS. SERVICE CONSULTANT ADVISED MANY M.B HAS THE SAME FAILURE. GO TO NHTSA, SAW A LOT OF COMPLAINT WITH THE SAME PROBLEM. PLEASE INVESTIGATE THE INCIDENT AND ISSUE A RECALL WITH M.B., IT'S VERY UNSAFE FOR DRIVING BECAUSE IT CAN HAPPENED ANY TIME, MOSTLY NIGHT TIME WITH A FEMALE DRIVER. ONLY M.B. CAN REPAIR THE EIS AND IT'S VERY EXPENSIVE.

CAR WOULDN'T START. POWER AND BATTERY WAS FINE. GOOGLED SYMPTOMS AND WATCHED A YOUTUBE VIDEO ON A FAILED ELECTRONIC STEERING WHEEL LOCK. JIGGLED THE STEERING WHEEL A FEW TIMES, TAPPED THE TOP AND BOTTOM OF THE STEERING WHEEL A FEW TIMES, TURNED THE KEY AND IT STARTED. APPARENTLY, THIS UNLOCKS THE ELECTRONIC STEERING WHEEL. THIS IS A SAFETY ISSUE BECAUSE THIS CAN LEAVE A PERSON STRANDED IN DANGEROUS PLACES OR IT COULD LEAVE YOU STRANDED IN AN EMERGENCY SITUATION.

WHEN I'VE GOT TO THE CAR, PUT THE KEY IN THE IGNITION, AND TURN THE KEY WITH NO CRANK NOISE IN THE ENGINE. AFTER A LOT OF TRIES I HAD NOTICED THAT MY STEERING WAS NOT UNLOCKING, WINDOWS DON'T WORK NO LIGHTS ON LIKE ABS, CHECK ENGINE OR ALL THE LIGHTS THAT COME ON WITH THE KEY ON THE ON POSITION, AND THAT THE CAR WOULD NOT SHIFT IN NEUTRAL. AFTER TRYING TO JUMP THE CAR AND REARMING/DISARMING THE ALARM I CHECKED ON LINE AND FOUND OUT THAT A LOT OF PEOPLE HAVE THE SAME PROBLEM WITH THEIR MERCEDES. HERE IS WHAT I EXPERIENCED 1.PUT KEY INTO IGNITION, STEERING WHEEL DOESN'T UNLOCK. 2.INSTUMENT CLUSTER DISPLAYS "REMOVE KEY FROM IGNITION". 3.TURN KEY TO ACCESSORY, NO LIGHTS ON DASHBOARD, ONLY THE RADIO WORKS, WINDOWS DON'T WORK. 4.TURN KEY ALL THE WAY TO START CAR, NOTHING HAPPENS.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCEDES-BENZ C300. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) WAS RECEIVED IN FEBRUARY OF 2016. AFTER CONTACTING THE DEALER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THE CAR WAS RUNNING FINE. IT WAS PARKED AND SHUT OFF. WHEN I RETURNED, THE CAR WOULD NOT START. IT WAS NOT THE BATTERY. THE STEERING WOULD NOT UNLOCK. THE CAR HAD TO BE TOWED IN FOR REPAIR. THE DEALER HAD TO MAKE THE REPAIR AS IT WAS AN ISSUE WITH EITHER THE EIS OR A STARTER ISSUE. INSKIP MERCEDES CAN IDENTIFY EXACTLY WHAT WAS WRONG AS THEY DID THE REPAIR.

TL* THE CONTACT OWNS A 2009 MERCEDES-BENZ C300. WHILE DRIVING 5 MPH, THE SRS LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE PELVIS AIR BAGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.

DRIVERS SIDE SRS LIGHT IS ON AND I FEEL LIKE THE AIRBAG COULD DEPLOY WHILE DRIVING

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT MENTIONED THAT THE DEALER DENIED A LOANER VEHICLE. THE MANUFACTURER EXCEED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.