2011 MERCEDES-BENZ C300 Complaints

TAKATA RECALL - I KEEP CALLING THE LOCAL MERCEDES BENZ OF ALEXANDRIA AND MERCEDES BENZ USA, FOR OVER 1 YEAR AND A HALF, THEY KEEP TELLING ME THAT PARTS ARE AVAILABLE TO REPLACE THE EXISTING DRIVER AND PASSENGERS AIR BAGS. IT IS ALMOST 2 YEARS WITH THE RECALL AND STILL NO PARTS AVAILABLE TO CORRECT THE RECALL. I AM NOT COMFORTABLE DRIVING THE VEHICLE FEARING GETTING INJURED DO TO A MALFUNCTION. IT IS UNFAIR TO PUT DRIVERS AND PASSENGERS IN SUCH A GREAT RISK AND FEAR. ALSO, I HAVE ANOTHER 2012 GLK MERCEDES BENZ I AM UNABLE TO SELL SINCE THE RECALL WAS ISSUED, AS PURCHASERS TURN AWAY WHEN THEY LEARN OF THE RECALL. I AM ALREADY AT A LOSS ABOUT $4,000, IN CAR DEPRECIATION SITTING IN MY DRIVEWAY UNABLE TO SELL DO TO THE RECALL.

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (MERCEDES-BENZ OF OXNARD, 1511 AUTO CENTER DR, OXNARD, CA 93036, (805) 665-3011) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. WHEN THE FUEL TANK WAS FULL, THERE WAS A STRONG FUEL ODOR INSIDE THE VEHICLE ON THE REAR PASSENGER SIDE. THE FAILURE OCCURRED WHILE DRIVING VARIOUS SPEEDS. WHILE THE VEHICLE WAS PARKED, THE ODOR WAS VERY STRONG INSIDE AND OUTSIDE THE VEHICLE. THE CONTACT HAD TO ROLL DOWN THE WINDOWS FOR THE FUEL ODOR TO SUBSIDE. THE FAILURE OCCURRED WITHOUT WARNING. WHEN THE FUEL TANK WAS HALF FULL, THERE WAS NO FUEL ODOR IN THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-367-6372 AND STATED THAT THE VIN WAS NOT INCLUDED IN A RECALL; THEREFORE, THE CONTACT HAD TO PAY FOR THE REPAIR. A CASE NUMBER WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.

MY 2011 MERCEDES C 300 HAS A FAILED IGNITION LOCK THE CAR STOP ON ME IN THE MIDDLE OF THE NIGHT, I HAD TO HAVE A TOW TRUCK TO PICK IT UP AND TOW TO SHOP $$$ AND I BEGIN TO DO SOME RESEARCH THERE ARE SO MANY CARS WITH THE SAME PROBLEM THIS NEED TO BE ON THE RECALL LIST AND ALSO IT IS VERY EXPENSIVE TO REPAIR PLEASE HELP

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V363000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE LOCAL DEALER (MERCEDES-BENZ OF JACKSON (5397 1-55N, JACKSON, MS 39206) AND WAS INFORMED THAT THE PARTS WERE ON BACKORDER. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL MY DEALERSHIP (LOKEY MERCEDES CLEARWATER FL) SAYS TO EACH OF MY INQUIRIES "PARTS UNAVAILABLE, NO FURTHER INFORMATION" . MERCEDES BENZ THEMSELVES SAY SAME THING PLUS "DRIVE YOUR CAR, THIS RECALL IS A SAFETY PRECAUTION". I DON'T FEEL LIKE A SOLUTION IS IN SIGHT. ALTHOUGH THE TAKATA AIRBAG HAS NOT YET MALFUNCTIONED, I AM DRIVING A POTENTIALLY DANGEROUS CAR. PLEASE HELP.

HAVE RECEIVED COMMUNICATIONS FROM MERCEDES BENZ, BEGINNING MAY 2016, STATING PROBLEM WITH AIR BAGS WHICH COULD CAUSE INJURY AND EVEN DEATH. HAVE CALLED MERCEDES BENZ U.S.A. SEVERAL TIMES AS WELL A LOCAL DEALER AND ANSWER CONTINUES TO BE "PARTS ARE NOT AVAILABLE YET". SHOULD I DISCONTINUE USE OF THIS VEHICLE BASED ON THEIR WARNING OF INJURY AND EVEN DEATH?

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V363000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (MERCEDES-BENZ OF STEVENS CREEK, SAN JOSE, CA, 408-983-5220) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ON 11/25/2017 AT 1550 HOURS, I MADE MULTIPLE ATTEMPTS TO START MY VEHICLE. THE KEY WOULD TURN BUT THE VEHICLE WOULD NOT START. THE SWITCH LIGHTS WERE OPERATING. HOWEVER, THE WHEEL WOULD NOT TURN AND THE GEAR WAS STUCK. THE BATTERY WAS CHECKED AND IT WAS FULLY OPERATIONAL. THE TOW TRUCK COMPANY MADE MULTIPLE ATTEMPTS TO RECHARGE THE CAR WITH NO SUCCESS. MY CAR WAS TOWED FROM DC TO DUMFRIES, VA (HOME). ON 11/27/2017 AT APPROXIMATELY 0721 HOURS. MY VEHICLE WAS TOWED FROM MY HOUSE TO THE ALEXANDRIA MERCEDES-BENZ SERVICE CENTER. MERCEDES GAVE ME A LOANER CAR. AT 0945 HOURS, I RECEIVED A CALL FROM THE MERCEDES-BENZ SPECIALIST AND HE SAID THE ISSUE IS THE STEERING LOCK. WHICH IS A NORMAL PROBLEM WITH THESE VEHICLES. I WAS TOLD THE PRICE WOULD BE $1,628. MY VEHICLE HAS NEVER HAD ANY ISSUES AND I KEEP MY MAINTENANCE AND EVERYTHING ELSE UP TO DATE. MERCEDES-BENZ SHOULD RECALL ALL VEHICLES THAT HAVE THIS ISSUE.

TAKATA RECALL MANUFACTURER (MERCEDES DEALER) IS UNABLE TO REMEDY THIS SAFETY RECALL FOR MY VEHICLE IN A TIMELY MANNER BECAUSE THE PART(S) IS/ARE NOT AVAILABLE. MERCEDES DEALER IS NOT ABLE TO PROVIDE ANY DATE WHEN THE PART WOULD BE AVAILABLE.