2011 MERCEDES-BENZ C300 Complaints

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER AND DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

ABOUT 5 MONTHS AGO I SMELLED A STRONG ODOR OF GAS FUMES OMITTING FROM MY CAR WHILE I WAS DRIVING ON THE FREEWAY. I LIVE IN SOUTHERN CALIFORNIA WHERE THE WEATHER GETS EXTREMELY HOT. I BROUGHT MY CAR IN TO GET CHECKED OUT AT A LOCAL MECHANIC SHOP ON 12/23/2016 AND IT TURNS OUT THAT THE FUEL TANK WAS CRACKED AND LEAKING FUEL. I LOOKED ON THE NHTSA DATABASE AND FOUND A RECALL REPORTED ON 12/03/2012 REGARDING A FUEL FILTER LEAK AS MENTIONED BELOW. NHTSA CAMPAIGN NUMBER: 12V557000 MANUFACTURER MERCEDES-BENZ USA, LLC. COMPONENTS FUEL SYSTEM, GASOLINE SUMMARY MERCEDES-BENZ IS RECALLING CERTAIN MODEL YEAR 2011-2012 S400, S550, S550 4MATIC, S63 AMG, C300, C300 4MATIC, E350, GLK350, GLK350 4MATIC, CL550 4MATIC, AND CL63 AMG VEHICLES I MANUFACTURED FROM APRIL 18, 2011, THROUGH JULY 12, 2011. DUE TO AN IRREGULARITY STEMMING FROM THE MOLDING PROCESS OF THE FUEL FILTER FLANGE, THE FUEL FILTER FLANGE MAY CRACK WHEN OPERATED IN HIGH TEMPERATURES. ALTHOUGH THE RECALL WAS SPECIFICALLY FOR MERCEDES BENZ C300 MANUFACTURED IN 2011, I BELIEVED IT SHOULD ALSO EXTEND TO THE PREVIOUS YEAR; 2010. IM REPORTING THIS TO SEE IF ANY OTHER CARS HAD THE SAME EXACT ISSUE AS WHAT WAS DESCRIBED ABOVE. I BELIEVE THIS IS A DEFINITE FIRE RISK ESPECIALLY TO THOSE LIVING IN VERY HOT LOCATIONS SUCH AS SOUTHERN CALIFORNIA. I WOULD LIKE TO KNOW IF THE RECALL COVERS MY CAR AND IF SO I WOULD LIKE TO GET REIMBURSED FOR THE SERVICES I PAID TO THE MECHANIC SHOP. THANK YOU.

TL* THE CONTACT OWNS A 2011 MERCEDES BENZ C300. THE CONTACT RECEIVED RECALL NOTIFICATIONS FOR NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER DID NOT KNOW WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 06/29/17*LJ UPDATED 07/11/2017*JS

BOUGHT MY CAR FROM MERCEDES BENZ OF SAN DIEGO IN 2011. THEY HAVE NOT REPLACED AIRBGS YET AND IT IS 2017.

I HAD TO PAY FOR A FUEL FILTER LEAK DUE TO A CRACK OF THE FUEL FILTER FLANGE AND WAS TOLD THIS WAS NOT A RECALL ON MY VEHICLE, BUT WHEN I WAS LOOKING AT RECALLS FOR MY YEAR AND MODEL I CAME ACROSS NHTSA CAMPAIGN NUMBER-12V557000 WITH A RECALL ON MERCEDED-BENZ C300 4 MATIC MODEL YEAR 2011-2012 FOR FUEL LEAK DUE TO CRACKED FLANGE. I ASKED THE DEALERSHIP ABOUT IT EVEN THOUGH THAT IS EXACTLY WHAT HAD TO BE REPLACED AND SAID IT DID NOT AFFECT MY VEHICLE, I CALLED MERCEDES BENZ AT THE NUMBER PROVIDED IN THE REMEDY SECTION OF THE ANNOUNCEMENT AND WAS TOLD IT WAS NOT MY VEHICLE, PLEASE ADVISE WHAT I SHOULD DO NEXT, THANK YOU

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V177000 (EXTERIOR LIGHTING). THE DEALER DIAGNOSED THAT THE VEHICLE'S TAIL LIGHT BULB CARRIER WAS NOT PART OF THE MANUFACTURER RECALL. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS EXHIBITING SYMPTOMS DESCRIBED IN THE RECALL; HOWEVER, THE MANUFACTURER'S RECORDS INDICATED THAT THE VEHICLE WAS REPAIRED BACK IN SEPTEMBER OF 2014. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.

TAMARA RECALL - NO ACTION TAKEN BY MANUFACTURER IN OVER A YEAR SINCE THE RECALL. IT IS UNACCEPTABLE TO BE DRIVING AN UNSAFE VEHICLE FOR THIS AMOUNT OF TIME.

TL* THE CONTACT OWNS A 2011 MERCEDES C300. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WERE NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE CONSUMER REQUESTED A STATUS REPORT UPDATE FOR ODI NUMBERS 10983063 AND 10984235. UPDATED 09/06/2017*JS

TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ C300. THE VEHICLE WAS EQUIPPED WITH CAPITOL SPORT UHP (NA) TIRES, SIZE 245/40RI7 (NA), MODEL: F40247034. WHILE OPERATING THE VEHICLE, THE TIRE PRESSURE MONITORING SYSTEM SENSOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS CAUSED BY MULTIBLE CRACKS LOCATED ON THE OUTER WALL OF THE FRONT PASSENGER AND DRIVER SIDE TIRES THAT ALLOWED AIR TO LEAK OUT. THE FAILURES WERE NOT REMEDIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VIN AND VEHICLE FAILURE MILEAGE WERE UNKNOWN. THE TIRE FAILURE MILEAGE WAS 18,000.