2012 MERCEDES-BENZ C300 Complaints

View complaints related to 2012 MERCEDES-BENZ C300. The complaints found here are submitted by actual consumers with first hand experience. There are more than 260 complaints submitted for the 2012 MERCEDES-BENZ C300. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2012 MERCEDES-BENZ C300
    - Mahopac, NY

    A problem with the rear subframe had occurred in which it had started to rust. Due to the severity of the issue I noticed my car started veering when hitting the brakes as well multiple concerning sounds and stability issues with the vehicle. Mercedes has not contacted me about replacing the part nor has their been any warning lights or any indication of the issue being present other than when the subframe had already been rotted. When speaking to MB about the issue their was nothing they could do for me which is questionable being that the cause of this is a manufacturing issue. I have yet to receive any information as to how the issue may be resolved. Not only does this put myself at my family at risk but as well as the community around me. Wether when braking my vehicle may veer and cause a collision or an issue where the subframe fails and causes an accident.

    Source: NHTSA WEB SITE
  • 2012 MERCEDES-BENZ C300
    - Seattle, WA

    The subframe assembly on my car is defective, as I learned today from my mechanic. This issue is known for my model of car and widely reported online. The mechanic says they have seen this issue before. I heard a strange noise while driving so I took the car to the shop after 60 days of enduring the sound. The shop immediately deemed the car unfit for driving and unsafe. In their words, if I had hit one bad pothole, the wheels could have come off the back of my car, and my gas tank could have been punctured, leading to a potentially catastrophic accident. I am lucky to have gotten this defective part identified before being injured, and others need to be protected from this outcome before a serious injury occurs. As of now this has only been inspected by the shop doing the fix. People online have indicated that Mercedes will not fix the problem free of charge - and in fact they charge a premium to other places to replace this faulty subframe. There were zero warning indicators of this dangerous issue - the car drove completely normally aside from an infrequent knocking sound that would occur every 5-10 minutes under normal city driving conditions.

    Source: NHTSA WEB SITE
  • 2012 MERCEDES-BENZ C300
    - Mahopac, NY

    My vehicle had started swerving when I had hit the brake. I noticed that my rear subframe had been rotting and did more research only to find that this was a common problem amongst Mercedes Benz owners. This is a huge safety issue as not only does it put my cars entire suspension at risk and cause a life threatening accident to me or others on the road it is also very concerning when my vehicle creaks and makes constant noises when driving. There are times it feels as if my vehicle’s suspension will fall out from under it and has been a clear issue Mercedes is aware of yet I have not received any recall notice nor have I gotten any answer as to how Mercedes can help me fix an issue they continuously overlook and sweep under the rug. I fear that eventually something will happen and have been trying to get an answer as to how to get my vehicle repaired without it coming back on me since the root of the issue lies in MBUSA parts snd not on my own doing.

    Source: NHTSA WEB SITE
  • 2012 MERCEDES-BENZ C300
    - Latham, NY

    The contact owns a 2012 Mercedes-Benz C300. The contact stated that while driving approximately 55 MPH and pressing the brake pedal, the entire vehicle shifted to the left. Additionally, while driving at various speeds the vehicle was unstable and experienced vibration. The vehicle was taken to an independent mechanic who discovered that the subframe of the vehicle had severe rusting and corrosion and that the vehicle was unsafe to operate. The vehicle was not yet repaired. The local dealer and manufacturer were not notified of the failure. The failure mileage was 95,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 MERCEDES-BENZ C300
    - Stony Brook, NY

    My vehicle has 70,000 miles. always kept garaged. Told by dealer when taken for the yearly checkup that the rear subframe of the car is totally rotted. Needs replacement. Price $3790. Mercedes would only cover 20% of the cost. There have been recalls in Canada with the same issues. Please investigate as this is a serious defect problem and not a warranty issue as Mercedes is claiming.

    Source: NHTSA WEB SITE
  • 2012 MERCEDES-BENZ C300
    - Irondequiot, NY

    Premature subframe rust, causing the vehicle to swerve when brakes are applied looks to be a trend: https://www.benzworld.org/threads/2012-c300-rear-subframe-any-updates-on-recall.3086018/page-6

    Source: NHTSA WEB SITE
  • 2012 MERCEDES-BENZ C300
    - Zionsville, IN

    The contact owns a 2012 Mercedes-Benz C300. The contact stated while driving at various speeds, the rear end of the vehicle was shaking and vibrating abnormally. While the vehicle was in for routine maintenance, it was discovered that the rear subframe was severely rusted. The cause of the failure was not determined. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was 65,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2012 MERCEDES-BENZ C300
    - Cedar Grove, NJ

    The left side of rear subframe has rusted out. The right side had been repaired by welding by a previous owner. The damage is still present and can be inspected. The broken bracket is right next to the gas tank and can possibly contact or dent the tank during a hard break or collision. This is a common problem with many people expressing this online and at the 3rd party repair shops. No warning signs were present until the bracket snapped. Extensive rust and corrosion around the area, specifically on the inside of the subframe.

    Source: NHTSA WEB SITE
  • 2012 MERCEDES-BENZ C300
    - HIGHLAND LAKES, NJ

    Issue with my rear sub frame rotting out due to rust almost causing a very bad accident in a hard braking situation

    Source: NHTSA WEB SITE
  • 2012 MERCEDES-BENZ C300
    - Upper Marlboro, MD

    The contact owns a 2012 Mercedes-Benz C300. The contact stated that while parked, the vehicle failed to start. The vehicle was towed to the dealer where it was diagnosed as having water intrusion. The vehicle was not repaired. The contact referenced the failure to NHTSA Campaign Number: 22V955000 (Fuel System, Gasoline, Fuel System, Diesel). The manufacturer was made aware of the failure. The failure mileage was approximately 109,000.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE