2009 MERCEDES-BENZ C300 Complaints
View complaints related to 2009 MERCEDES-BENZ C300. The complaints found here are submitted by actual consumers with first hand experience. There are more than 550 complaints submitted for the 2009 MERCEDES-BENZ C300. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2009 MERCEDES BENZ C300- ZACHARY, LA
I OWN A 2009 C300 SERIES MERCEDES BENZ. WE BOUGHT OUR CAR IN 2010 AS A DEMO WITH ONLY 12,000 MILES ON IT FROM THE MERCEDES DEALERSHIP. WE HAD TO CHANGE OUT ONE OF THE TIRES 2 MONTHS AFTER WE GOT THE CAR DUE TO A BIG BUBBLE NOT IN THE TIRE. A MONTH LATER, WE THEN HAD TO CHANGE OUT THE BACK TIRE DUE TO A NAIL BEING IN THE TIRE AND THEY SAID THEY WASN'T ABLE TO FIX IT. THESE ARE CONTINENTAL TIRES WHICH ARE VERY EXPENSIVE. TODAY, 2011, THESE BACK TIRES ARE COMPLETELY WORN OUT AND NEED TO BE CHANGED AGAIN. I AM NOT SURE IF THESE TIRES ARE DEFECTS ARE WHAT.... I AM VERY TIRED OF THIS, I THOUGHT I WAS BUYING THE BEST.... *TR
Source: NHTSA WEB SITE -
2009 MERCEDES BENZ C300- HOBOKEN, NJ
MY COMPLAINT DOESN'T INVOLVE ONE INCIDENT, RATHER A SERIES OF ISSUES WITH THE TIRES ON MY 2009 MERCEDES C300. I HAVE HAD 11 FLAT TIRES OVER THE COURSE OF 2 1/2 YEARS, AND I'VE HAD NEW TIRES FAIL REPEATEDLY ON 1ST IMPACT FROM NOT ONLY POTHOLES, BUT ALSO VERY SMALL UNEVEN PARTS IN THE ROADS. I'VE HAD THE INNER WALLS OF MY TIRES FAIL REPEATEDLY EVEN WITHOUT IMPACT, AND MERCEDES CLAIMS IT IS NOT A PRODUCT ISSUE. THEY HAVE TOLD ME THAT THERE ARE TWO APPROVED TIRE TYPES FOR MY CAR, THE 17" CONTINENTAL LOW PROFILE CONTIPROCONTACT TIRES WHICH I HAVE AND WHICH MERCEDES SERVICE TEAM CONTINUES TO PUT ON MY CAR AND A MICHELIN MODEL WHICH I'M TOLD COSTS ABOUT $20/TIRE MORE AND WHICH MERCEDES WILL NOT USE AS REPLACEMENTS. I BELIEVE THIS TO BE BECAUSE OF THE HIGHER COST ASSOCIATED WITH THE MICHELIN TIRES. I AM EXTREMELY CONCERNED, FRUSTRATED AND DISSATISFIED WITH THIS DRIVING EXPERIENCE, AND TO THIS POINT, THE BENZEL BUSCH MERCEDES DEALERSHIP IN ENGLEWOOD, NJ, HAS NOT RECTIFIED THE SITUATION. IT'S GOTTEN TO THE POINT WHERE I'M BACK TO THE DEALERSHIP EVERY MONTH OR TWO, AND 2 MONTHS AGO, I HAD TO GO TWICE IN ONE DAY. I DON'T FEEL SAFE DRIVING THE CAR, AND NOBODY THAT I KNOW WHO ALSO DRIVES ON THE SAME ROADS AS ME HAS ANYWHERE NEAR THE LEVEL OF INCIDENTS. MERCEDES ALSO CHECKED THE WHEEL ALIGNMENT, RIMS AND CHASSIS, AND THEY HAVE TOLD ME IT'S NOT AN ISSUE WITH ANY OF THOSE EITHER. ANY HELP WOULD BE MUCH APPRECIATED. *TR
Source: NHTSA WEB SITE -
2009 MERCEDES BENZ C300- NORTH WHITE PLAINS, NY
TL*THE CONTACT OWNS A 2009 MERCEDES BENZ C300. THE VEHICLE WAS PARKED WHEN THE CONTACT NOTICED THERE WAS WATER INSIDE OF THE SIDE VIEW MIRRORS TURN SIGNALS. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR TO BE REPAIRED. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS INFORMED THAT SHE HAD TO PAY THE REPAIR COST. THE FAILURE MILEAGE WAS 18,000 AND THE CURRENT MILEAGE WAS 23,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 MERCEDES BENZ C300- JACKSONVILLE, FL
TL*THE CONTACT OWNS A 2009 MERCEDES BENZ C300. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE FRONT END OF THE VEHICLE HIT ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY AND THE SEAT BELT DID NOT LOCK. THE CONTACT HIT HIS CHEST ON THE STEERING WHEEL AND HIS HEAD ON THE WINDSHIELD. THE CONTACT CALLED THE MANUFACTURER WHO SENT SOMEONE TO INSPECT THE VEHICLE. THE INVESTIGATOR STATED THAT THE AIR BAGS WERE NOT DEFECTIVE. THE VEHICLE WAS BEING REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 24,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 MERCEDES BENZ C300- CHICO, CA
I OWN A 2009 MERCEDES BENZ, MODEL C-300. THE ISSUE IS THE LOCATION OF THE CRUISE CONTROL ARM ON THE LEFT SIDE OF THE STEERING COLUMN. IN AMERICA CARS THE TURN SIGNAL ARM IS IN THAT SPOT ON THE TOP, IN THIS CAR IT IS ON THE TOP. SO IF YOU REACH FOR THE TURN SIGNAL ARM YOU TOUCH THE CRUISE CONTROL ARM FIRST BY MISTAKE. AS SOON AS YOU TOUCH THE CRUISE CONTROL IS ENGAGED AND STATS TAKING OVER. A VERY GRAVE SAFETY HAZARD. *TR
Source: NHTSA WEB SITE -
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2009 MERCEDES BENZ C300- HILLSBOROUGH, NJ
NAVIGATION SYSTEM SHOWS I AM IN THE MIDDLE OF THE ATLANTIC. 2 DEALERS HAVE NOT BEEN ABLE TO FIND ANY ISSUES. ONE OF THEM SAID THE GOV.'T SHUTS OFF THE NAVIGATION SATELLITE AND THIS CAUSES THIS. THIS IS REALLY STRANGE. THIS IS A MAJOR SAFELY ISSUE AS I CAN DIRECT ME TO UNSAFE, UNSECURED AREAS AND CAUSE MAJOR HARM AND DAMAGE TO BOTH THE CAR AND OCCUPANTS. *TR
Source: NHTSA WEB SITE -
2009 MERCEDES BENZ C300- HILLSBOROUGH, NJ
TIRE PRESSURE MONITOR KEEPS COMING ON. I HAVE TAKEN THE CAR TO 2 DIFFERENT RETAILERS AND THEY JUST RESET THE TPM. THEY CANNOT FIND ANY ISSUES WITH THE TIRES OR THE TPM. THIS MEANS THAT THE TPM SOFTWARE IS DEFECTIVE. ONE OF THEM SAID TO JUST LOOK AT THE TIRES TO CHECK IF THERE IS ENOUGH PRESSURE AND KEEP DRIVING. I CALLED THE BENZ CUSTOMER SERVICE DEPARTMENT AND THEY JUST REFERRED ME BACK TO THE RETAILERS. *TR
Source: NHTSA WEB SITE -
2009 MERCEDES BENZ C300- LOS ANGELES, CA
TL* THE CONTACT OWNS A 2009 MERCEDES BENZ C300. THE CONTACT STATED THAT THE VEHICLE WOULD FAIL TO START INTERMITTENTLY AND THE IGNITION SWITCH WOULD SPORADICALLY MISFIRE. THE MANUFACTURER ADVISED THAT THE VEHICLE WAS DUMPING FUEL INTO THE ENGINE WHEN THE IGNITION SWITCH WOULD MISFIRE. WHEN THE CONTACT WAS FINALLY ABLE TO START THE VEHICLE, IT WOULD VIBRATE EXCESSIVELY FOR APPROXIMATELY 15-20 MINUTES. THE MANUFACTURER PROVIDED A REPLACEMENT 2010 VERSION OF THE SAME VEHICLE WHILE THE 2009 MODEL WENT THROUGH A SERIES OF TESTS. THE SAME FAILURE OCCURRED IN THE 2010 MODEL. THE MANUFACTURER THEN ADVISED THAT THE FAILURE WAS NORMAL. THE FAILURE MILEAGE WAS 13 AND THE CURRENT MILEAGE WAS 2,900.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2009 MERCEDES BENZ C300- LA CRESCENTA, CA
AT 5:00PM, I WAS DRIVING THE MERCEDES BENZ C300, YEAR 2009, 9010 MILES IN THE PARKING LOT OF YMCA IN LA CANADA, CA AT 3 MILES/HR. I PREPARED TO STOP THE CAR AND STEPPED ON THE BRAKE, SUDDENLY, THE ENGINE REV UP AND ACCELERATED. THE CAR JUMPED OVER THE STOP BUMPER BUT I PRESSED VERY HARD ON THE BRAKE AND FINALLY THE CAR STOPPED AND THE ENGINE WAS OFF. THE FRONT OF THE CAR WAS ABOUT 2 FEET FROM THE WALL AT THE PARKING LOT. I WAS SO SCARED BECAUSE IT WAS THE FIRST TIME I EXPERIENCED THE UNINTENDED ACCELERATION. I WENT TO THE GYM AND AT 6:30PM I DROVE THE CAR BACK HOME, IT IS ABOUT 6 MILES FROM MY HOUSE. I REALLY FEEL UNSAFE WITH MY ALMOST BRAND NEW MB. I'LL TAKE OFF FOR WORK NEXT MONDAY AND WILL TAKE THE CAR TO THE DEALER FOR CHECKING. I WAS LUCKY THIS TIME WITH NO DAMAGE OR INJURY BECAUSE I WAS DRIVING VERY SLOWLY IN THE PARKING LOT AND READY TO STOP. HOWEVER I DON'T WANT TO TAKE THE CHANCE NEXT TIME, IT'S SO DANGEROUS, I CAN GET KILL OR SOMEBODY CAN GET HURT IF MY CAR JUMPS AGAIN. I DO THE RESEARCH AND SEE THE COMPLAINT # 10330370 ON 05/23/2010. THE CASE WAS ALMOST THE SAME: WHEN THE DRIVER STEPPED ON THE BRAKE AND THE MB UNINTENDED ACCELERATED. PLEASE DO THE INVESTIGATION BY NOW AND FEEL FREE TO CONTACT ME ANYTIME. *TR
Source: NHTSA WEB SITE -
2009 MERCEDES BENZ C300- GREAT NECK, NY
I WAS DRIVING ON THE PARKWAY AT ~40 MPH AND ATTEMPTED TO SLOW DOWN BY STEPPING ON THE BRAKE. THE CAR DID NOT SLOW DOWN BUT ACCELERATED. AND STRUCK THE CAR IN FRONT OF ME. EVERY TIME I PRESSED ON THE BRAKE, THE CAR ACCELERATED SO THAT THE CAR STRUCK THE CAR IN FRONT TWICE. I TRIED TO TURN OFF THE IGNITION AND WAS UNABLE TO. FINALLY, I PUSHED HARD ON THE BRAKE ENOUGH TO SLOW IT DOWN AND I WAS TEN ABLE TO PUT THE CAR IN NEUTRAL. THE ENGINE RACED BUT I WAS THEN ABLE TO TURN IT OFF. DESPITE DAMAGE TO THE FRONT OF THE VEHICLE, THE AIRBAGS DID NOT DEPLOY. *TR
Source: NHTSA WEB SITE