2010 MERCEDES-BENZ C300 Complaints

I WAS TOLD TODAY THAT MY CAR IS UNSAFE TO DRIVE BECAUSE THE SUBFRAME HAS RUSTED SO SEVERELY THAT THE CONTROL ARMS FOR BOTH REAR WHEELS HAVE DETACHED FROM THE SUBFRAME. A WEB SEARCH (HTTPS://WWW.CARPROBLEMZOO.COM/MERCEDESBENZ/C300/SUSPENSION-PROBLEMS.PHP) INDICATES THAT MY PROBLEM IS NOT UNIQUE. DURING A DRIVE YESTERDAY EVENING, THE TOP DEAD CENTER (TDC) OF THE STEERING WHEEL STARTED OUT AS IT SHOULD AT THE 12:00 POSITION. DURING THE DRIVE, THE TDC SHIFTED TO THE 10:30 POSITION. THIS MORNING, AS MY WIFE AND I DROVE THE CAR TO BE INSPECTED, THE TDC WAS AT 11:30. I ALWAYS BROUGHT MY CAR TO THE MERCEDES DEALERSHIP, WHERE I PURCHASED THE CAR, FOR ITS SCHEDULED A- AND B-SERVICES. WE HAVE NEVER BEEN IN AN ACCIDENT IN THIS CAR. DURING WINTER, I FREQUENTLY TOOK THE CAR TO TOUCHLESS CAR WASHES AND PAID EXTRA FOR THE UNDER-BODY WASH TO REMOVE ROAD SALTS. I AM FLABBERGASTED THAT A 10-YEAR OLD MERCEDES SHOULD DEVELOP SUCH A SERIOUS RUST PROBLEM ON A CRITICAL STRUCTURAL PART THAT IT FAILS COMPLETELY. MY 15-YEAR OLD RANGE ROVER HAS LED A MUCH MORE DEMANDING LIFE, AND IT'S DOING JUST FINE. AS OF THIS MORNING, MY C300 HAS 158,000 MILES.

WHILE PARKED OVER NIGHT OR DURING THE DAY WHILE AT WORK THE PARKING LIGHT COME ON BY IT SELF WITHOUT MY KNOWING. THIS DRAINS THE BATTERY AND I HAVE TO GET A JUMP START. . THIS IS REALLY INCONVENIENCE. I COULD BE ANYWHERE AND THIS COULD HAPPEN. THIS HAPPENS ONCE SOMETIME TWICE A MONTH. IT IS NOT THE LIGHT SWITCH , IT IS ALWAYS IN THE OFF POSITION ON SEVERAL OCCASIONS I WAS ABLE TO RETURN AND TURN OFF THE LIGHT. ONLY ONE LIGHT COMES ON THE PASSENGER SIDE FRONT AND REAR. *TR

MERCEDES BENZ C300W LIGHT BULBS ARE CONSTANTLY BLOWING OUT. PRIMARILY DUE TO THE HEAT ACCUMULATION IN THE HEADLIGHTS. THE PLASTIC PARTS ARE MELTING, DRY AND VERY BRITTLE WHICH CAUSES BULBS TO OVERHEAT AND BLOW OUT. LEFT & RIGHT PARKING LIGHTS(4), SIDE LAMPS(2) AND LICENSE PLATE LAMP(2) HAVE BEEN CHANGED OUT AT LEAST 15 TIMES PER LAMP. THE DEALERSHIP SUGGEST I CHANGE OUT THE HEAD LAMP CASING COSTINS APPROX. $2K WITH LABOR. AFTERMARKET $700 PLUS LABOR. THE SERVICE DEPARTMENT AT THREE SEPERATE SHOPS HAVE STATED THIS IS A COMMON PROBLEM WITH THE MB C300.

TL* THE CONTACT OWNS A 2010 MERCEDES BENZ C300. THE CONTACT STATED THAT WHILE DRIVING AT SLOWER SPEEDS, AN ABNORMAL GRINDING SOUND WAS COMING FROM ENGINE WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO MERCEDES-BENZ OF FORT WASHINGTON LOCATED AT (404 PENNSYLVANIA AVE, FORT WASHINGTON, PA 19034), WHERE THE VEHICLE WAS DIAGNOSED WITH A DEFECTIVE BEARING IN THE TRANSFER CASE. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHERE THE TRANSMISSION REPLACED. THE CONTACT TOOK THE VEHICLE BACK TO THE SAME DEALER TO BE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE VEHICLE WAS INSPECTED AND THE CONTACT WAS INFORMED THAT THE SUBFRAME WAS CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 96,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ C300. THE CONTACT STATED THE IGNITION WAS DEFECTIVE. THE VEHICLE WAS TOWED TO THE MERCEDES-BENZ OF SPRINGFIELD DEALER, LOCATED AT 295 BURNETT RD, CHICOPEE, MA 01020 WHERE IT WAS DIAGNOSED THAT THE KEY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000. THE VIN WAS NOT PROVIDED.

PARKING BULBS MELTED INTO THE LIGHT CASING UNIT. THIS WAS CONFIRMED BY MERCEDES BENZ OF SACRAMENTO DEALERSHIP.

KEY IN IGNITION, STEERING WHEEL DOES NOT UNLOCK. ABLE TO GET KEY INTO RUN AND CRANK POSITION WITH NO INSTRUMENT CLUSTER LIGHTS TURNING ON. ALL OTHER ELECTRICAL FEATURES TO THE CAR WORK (RADIO, POWER WINDOWS, SEATS, LIGHTS). UNABLE TO SHIFT CAR INTO NEUTRAL WITHOUT REMOVING GEAR SELECTOR SHIFT COVER. *TR

TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ C CLASS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND IT WAS CONFIRMED THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOLS CONFIRMS PARTS NOT AVAILABLE.

I AM THE ORIGINAL OWNER OF THIS CAR HAVING PURCHASED IN ON FEBRUARY 01, 2010. RECENTLY, AFTER GETTING MY WIFE'S C CLASS BACK FROM A SERVICE AT THE MB DEALER, SHE STARTED TO COMPLAIN ABOUT IT'S STRANGE HANDLING. I WENT OUT WITH HER AND NOTICED THAT WHILE TRAVELING IN A STRAIGHT LINE UNDER BRAKING THE CAR WOULD SWERVE SEVERELY WITH THE REAR OF THE CAR OVERSTEERING IN ONE DIRECTION AND THE FRONT OF THE CAR DIVING IN THE OPPOSITE DIRECTION. I WAS ABLE TO OBSERVE THE RIGHT WHEEL/TIRE TOEING OUT UNDER BRAKING WITH THE OUTSIDE RIGHT MIRROR TILTED DOWN. I JACKED UP THE RIGHT REAR OF THE CAR AND REMOVED THE WHEEL AND FOUND A CRACK ON THE REAR SUBFRAME NEAR A FLANGE HOLDING A SUSPENSION LINK. UNDER ANY BRAKING THE CRACK ALLOWS THE ENTIRE WHEEL/BRAKE ASSY TO STEER THE CAR. THIS FRACTURE OF THE SUBFRAME CREATED A VERY UNSAFE DRIVING CONDITION. THE CAR WAS DELIVERED TO MB OF WILMINGTON DE AND INSPECTED BY THEIR HEAD TECH AND A REPRESENTATIVE OF MBCC. I WAS TOLD THAT DUE TO THE AGE OF THE CAR, 10YRS. 14DAYS, 94K, THAT MB WOULD NOT HELP OUT WITH THE REPAIR. I THEN DID SOME RESEARCH ON THE MB FORUM AND FOUND A NUMBER OF OWNERS WITH NEWER AND OLDER CARS HAVING THE SAME PROBLEM AND MB REFUSING TO FIX OR ACKNOWLEDGE THE PROBLEM.

MY CAR WAS WORKING COMPLETELY FINE ALL MORNING. I WENT TO START IT AGAIN BUT WOULD NOT START AT ALL. I WOULD TURN MY KEY AND GET ABSOLUTELY NOTHING. DOORS AND LOCKS WERE STILL WORKING.