2012 MERCEDES-BENZ C350 Complaints
View complaints related to 2012 MERCEDES-BENZ C350. The complaints found here are submitted by actual consumers with first hand experience. There are more than 30 complaints submitted for the 2012 MERCEDES-BENZ C350. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2012 MERCEDES-BENZ C350- WOODBRIDE, VA
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF TYSONS CORNER (8545 LEESBURG PIKE, VIENNA, VA 22182, (571) 322-8769) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. ON SEVERAL OCCASIONS, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 MERCEDES-BENZ C350- WASHINGTON CROSSING, PA
KNOWN FAULT OF RATTLING NOISE AFTER ENGINE START FOR SEVERAL SECONDS 07-16-2013 ENGINE 276, ENGINE 278, ENGINE 157 TOPIC NUMBER VERSION DESIGN GROUP DATE VALIDITY REASON FOR CHANGE
Source: NHTSA WEB SITE -
2012 MERCEDES-BENZ C350- TUCSON, AZ
2012 MERCEDES BENZ C350. CONSUMER WRITES IN REGARDS TO PASSENGER SIDE AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. *JS
Source: CONSUMER LETTER -
2012 MERCEDES-BENZ C350- TUCSON, AZ
THE STEERING WHEEL LOCKED COULD NOT START THE CAR. CAR WAS DRIVEN THEN TURNED OFF, WHEN YOU RETURN TO THE VEHICLE, IT WILL NOT TURN ON.EVERYTHING WAS UNRESPONSIVE,WHICH WONT TURN ON ENGINE. HAD TO TOW TO DEALERSHIP IT COST ME 1800.00. SO THEY SAID THE ELECTRICAL FOR CAR WAS BAD. THEN MY FUEL TANK LEAKED, THE COMPONETS TO THE FUEL TANK ALL WERE BAD, AND L COULD SMELL THE GAS IN MY CAR AND GARAGE. COST ME 805.00 TO REPAIR. LUCKY IT DID NOT BLOW UP
Source: NHTSA WEB SITE -
2012 MERCEDES-BENZ C350- AUGUSTA, GA
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE CONTACT CALLED MERCEDES-BENZ OF AUGUSTA AT 706-860-1111 (LOCATED AT 3061 WASHINGTON RD, AUGUSTA, GA 30907) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2012 MERCEDES-BENZ C350- SAN DIEGO, CA
TAKATA RECALL (#17V017) - MY ISSUE WITH THIS RECALL IS THE UNACCEPTABLE TIMELINESS IN MAKING THE NECESSARY REPAIR. IN JANUARY 2017, I WAS NOTIFIED VIA A RECALL LETTER FROM MERCEDES THAT MY CAR'S FRONT PASSENGER-SIDE AIR BAG WAS AFFECTED BY THE TAKATA INFLATOR RECALL AND I WOULD BE NOTIFIED WHEN A REPAIR WAS AVAILABLE. TO DATE (APRIL 2019), THIS HAS NOT BEEN REMEDIED BY MERCEDES AND CURRENTLY, PER THEIR WEBSITE, THERE IS NO TIMELINE ON WHEN THIS REPAIR CAN BE MADE. THIS IS UNACCEPTABLE IN TERMS OF THE TIMELINESS OF COMPLETING THIS REPAIR GIVEN THE SERIOUS (AND POTENTIALLY DEADLY) NATURE OF THE FLAW WITH THE TAKATA INFLATORS SHOULD THE AIR BAG DEPLOY. WHEN I ADDRESSED MY CONCERNS REGARDING THE DELAY IN THIS REPAIR WITH MY LOCAL DEALERSHIP, THEIR ADVICE WAS TO AVOID HAVING A PERSON RIDE IN THE FRONT PASSENGER SEAT - WHICH IS IMPRACTICAL AND NOT ALWAYS POSSIBLE CONSIDERING THIS IS OUR FAMILY CAR.
Source: NHTSA WEB SITE -
2012 MERCEDES-BENZ C350- BRISTOL, CT
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 MERCEDES-BENZ C350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V017000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (NEW COUNTRY MOTOR CARS, INC, 1 WESTON ST, HARTFORD, CT 06120, (860)-278-2000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2012 MERCEDES-BENZ C350- JOHNS CREEK, GA
TAKATA RECALL. I RECEIVED THE RACALL NOTICE FEB.2017 WITH NOTIFICATION OF FURTHER NOTICE ONCE PARTS ARE AVAILABLE. FIRST OF LET ME ADDRESS THAT THIS IS A HUGE SAFETY CONCERN AND IT IS ALMOST 2 YEARS AGO SINCE FIRST NOTICE. SECOND OF ALL I AM TRYING TO SELL MY CAR BUT DO NOT RECEIVE THE VALUE I SHOULD RECEIVE DUE TO THE OPEN SAFETY RECALL. MY HANDS ARE TIGHT AT THIS POINT AND IT CAN'T BE RIGHT TO LOSE IN VALUE OF THE CAR DUE TO AN OUTSTANDING SAFETY CALL WHICH CAN'T BE ADDRESSED AT THIS POINT. WHAT ARE THE NEXT STEPS IN ORDER TO SOLVE THIS PROBLEM, ESPECIALLY THE SAFETY OF MY MY LIFE AND THE PASSENGERS LIFE. WHO COMES UP WITH THE DIFFERENCE IN VALUE DUE TO NOT BEING ABLE TO REPAIR IN A TIMELY MATTER. I BELIEVE ALMOST 2 YEARS IS PLENTY OF TIME TO SOLVE THE ISSUE. REGARDS
Source: NHTSA WEB SITE -
2012 MERCEDES-BENZ C350- WEST HAVEN, CT
I HAVE RECEIVED NOTICE THAT MY AIRBAGS ARE AT DEFAULT AND HAVE A RECALL FOR BEING DEFECTIVE. MERCEDES-BENZ HAS TOLD ME THAT THEY ARE NOT ABLE TO REPAIR THIS ISSUE, SO I AM DRIVING AROUND WITH AIRBAGS THAT MAY CAUSE SERIOUS INJURY OR DEATH UPON AN ACCIDENT. CURRENTLY I HAVE NOT BEEN ABLE TO HAVE THIS ISSUE REPAIRED OR ADDRESSED .
Source: NHTSA WEB SITE -
2012 MERCEDES-BENZ C350- KANSAS CITY, MO
TAKATA RECALL. NOTIFIED OF RECALL IN FEB 2016, BUT AIRBAGS HAVE NOT BEEN FIXED OR REPLACED.
Source: NHTSA WEB SITE