2011 MERCEDES-BENZ E350 Complaints

View complaints related to 2011 MERCEDES-BENZ E350. The complaints found here are submitted by actual consumers with first hand experience. There are more than 210 complaints submitted for the 2011 MERCEDES-BENZ E350. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2011 MERCEDES-BENZ E350
    - PALMYRA, PA

    TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ E350A. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SUN MOTOR CARS., INC (6677 CARLISLE PIKE, MECHANICSBURG, PA 17050, (717) 691-3333) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 MERCEDES-BENZ E350
    - TUCSON, AZ

    "TAKATA RECALL" MERCEDES-BENZ HAS CONSISTENTLY BEEN PUSHING BACK THE REPAIR DATE FOR MY VEHICLE. THE INITIAL REPAIR DATE WAS AUGUST 2018, WHICH THEN A LETTER RECEIVED NOTING IT WOULD BE REMEDIED IN DECEMBER. WHEN DECEMBER ARRIVED, MY LOCAL DEALER NOTED THAT MY VIN SHOWS THAT THERE IS NO LONGER AN EXPECTED REPAIR DATE. I CONTACTED MERCEDES-BENZ DIRECTLY AND THEY JUST NOTED THAT THERE IS NO REMEDY EXPECTED ANYTIME SOON. THE COMPANY HAS ALSO REFUSED TO PROVIDE A VEHICLE IN THE MEANTIME WHILE A REMEDY IS BEING FOUND. PERSONALLY, THE TAKATA AIRBAG ISSUE IS WORRISOME TO MYSELF AND MY FAMILY AND THE FACT THAT MERCEDES-BENZ DOES NOT FEEL ANY SYMPATHY AND WILL NOT PROVIDE ANOTHER VEHICLE DUE TO THE MAJOR SAFETY CONCERNS IS SIMPLY UNPROFESSIONAL. MANY OTHER AUTOMAKERS IS PROVIDING VEHICLES TO THEIR CLIENTS, AND MERCEDES-BENZ SHOULD BE DOING THE SAME. THEY MUST REALIZE THEY PEOPLE DO TRAVEL TO AREAS THEY DO EXPERIENCE HIGH CORROSION RATES AND THEREFORE, THEY ARE MORE LIKELY TO BE AFFECTED THAN THE AVERAGE VEHICLE. MERCEDES-BENZ SHOULD REALLY RETHINK THEIR STANCE ON THESE RECALLS FOR THEIR CLIENTS.

    Source: NHTSA WEB SITE
  • 2011 MERCEDES-BENZ E350
    - VERO BEACH, FL

    2011 MERCEDES BENZ. CONSUMER WRITES IN REGARDS TO TAKATA AIRBAG SAFETY RECALL. *LD *TR

    Source: CONSUMER LETTER
  • 2011 MERCEDES-BENZ E350
    - NAPLES, FL

    TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WEST HERR FORD OF ROCHESTER (4545 W RIDGE RD, ROCHESTER, NY 14626, (585) 352-1200) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 MERCEDES-BENZ E350
    - LEAWOOD, KS

    TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF KANSAS CITY (13851 MADISON AVE, KANSAS CITY, MO 64145, (816) 943-7000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *DT*JB *DT

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 MERCEDES-BENZ E350
    - GALLATIN, TN

    TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF NASHVILLE (630 BAKERS BRIDGE AVE, FRANKLIN, TN 37067, (800) 770-5582) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

    Source: NHTSA WEB SITE
  • 2011 MERCEDES-BENZ E350
    - CHARLOTTE, NC

    TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF SOUTH CHARLOTTE (950 N POLK ST, PINEVILLE, NC 28134, (704) 837-7955) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. *DT

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 MERCEDES-BENZ E350
    - PALM BEACH GARDENS, FL

    TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V000000 (AIR BAGS) AND 17V017000 (AIR BAGS). THE CONTACT CALLED MERCEDES-BENZ OF NORTH PALM BEACH AT 561-848-2900 (LOCATED AT 9275 FL A1AALT, NORTH PALM BEACH, FL 33403) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 MERCEDES-BENZ E350
    - SOUTH PASADENA, CA

    TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ E350. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO COMPLETE THE REPAIRS. MERCEDES-BENZ OF ARCADIA (101 N SANTA ANITA AVE, ARCADIA, CA 91006) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2011 MERCEDES-BENZ E350
    - SOUTHBRIDGE, MA

    TAKATA AIRBAG RECALL I RECEIVED THE FIRST LETTER IN THE MAIL ON MAY, 2016 EXPLAINING TO ME THAT ALL MERCEDES-BENS 2005 ' 2014 WHERE PART OF THE TAKATA AIRBAG RECALL AND MERCEDES WOULD BE WORKING WITH THE NHTSA TO REMEDY THE PROBLEM. ALSO, THEY TOLD ME ANOTHER LETTER WOULD ARRIVE NOTIFYING ME I COULD BRING MY VEHICLE TO MY LOCAL DEALERSHIP. A FEW MONTH LATER L RECEIVED A POSTCARD TELLING ME TO GO ON THE INTERNET TO UPDATE MY INFORMATION. THEN A YEAR AND A HALF LATER ON DECEMBER, 2017 I RECEIVED THE SECOND LETTER TELLING ME MY VEHICLE IS PART OF PRIORITY GROUP 4 AND REPLACEMENT PARTS WON'T BE AVAILABLE UNTIL MARCH 31, 2018. ON JANUARY, 2018 I RECEIVE THE THIRD LETTER TELLING ME MY VEHICLE IS NOW BEING MOVED TO PRIORITY GROUP 6 AND REPLACEMENT PARTS WON'T BE AVAILABLE UNTIL SEPTEMBER 30, 2018. ON JANUARY, 2019 A YEAR SINCE I RECEIVED THE LAST LETTER I WENT ON TO HTTPS://WWW.MBUSA.COM/RECALL AND I PUT IN MY INFORMATION AND THE WEBSITE TOLD ME THE PART AVAILABILITY IS EXPECTED FOR JULY, 2019. I FEEL MERCEDES DOESN'T WANT TO ACTUALLY FIX THE PROBLEM SINCE THEY STILL HAVE TO PAY THEIR EMPLOYEES TIME AND LABOR FOR A JOB THAT IS FREE. IN ADDITION, I'M AFRAID TO LET ANYONE ELSE DRIVE MY VEHICLE SINCE I FEEL UNSAFE DRIVING THE VEHICLE MYSELF. ALSO, MY GRANDSON HAD THIS SAME PROBLEM WITH HIS TOYOTA RAV-4 2004 HE GOT THE LETTER IN THE MAIL CALLED A LOCAL DEALERSHIP; THEY IMMEDIATELY SET HIM UP WITH AN APPOINTMENT BECAUSE THE LADY ON THE PHONE SAID IT HAD TO BE DONE ASAP. THAT WEEKEND MY GRANDSON BROUGHT HIS VEHICLE IN AND THEY FIXED IT WITHIN A COUPLE OF HOURS. ALMOST THREE YEARS LATER FEBRUARY 9, 2016 ' JANUARY 15, 2019 MERCEDES STILL HASN'T FIXED MY AIRBAG AND I FEEL THEY ARE TREATING MY SITUATION AS NO BIG DEAL. LASTLY, IF MERCEDES NEVER FIXES THE AIRBAG I MIGHT NOT BE ABLE TO EVER SELL MY VEHICLE WHEN THE TIME COMES SINCE I STILL HAVE THE FAULTY TAKATA AIRBAG INSTALLED.

    Source: NHTSA WEB SITE