2011 MERCEDES-BENZ E350 Complaints
View complaints related to 2011 MERCEDES-BENZ E350. The complaints found here are submitted by actual consumers with first hand experience. There are more than 210 complaints submitted for the 2011 MERCEDES-BENZ E350. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 MERCEDES-BENZ E350- HUNTINGTON BEACH, CA
FUEL TANK WAS FILLED UNTIL AUTOMATIC NOZZLE SHUT OFF WAS ACTIVATED. VEHICLE WAS DRIVEN HOME APPROX 3.5 MILES AND PARKED IN THE STREET. NEXT DAY THERE WAS A PUDDLE OF FUEL APPROX 2 FT X 2 FT ON THE PAVEMENT AND UNDER THE CAR, JUST FORWARD OF THE RIGHT REAR TIRE. I WATCHED FOR SEVERAL MINUTES, AND NOTICED IT WAS STILL LEAKING AT THE RATE OF ONE DROP APPROX EVERY 2 MINS. THINKING THAT PERHAPS A HOSE BETWEEN THE FILL PORT AND FUEL TANK WAS LEAKING, I DROVE IT FOR APPROX 15 MINS, HOPING TO UTILIZE ENOUGH FUEL TO LOWER THE LEVEL OF FUEL IN THE TANK AND/OR HOSE. I RETURNED HOME AND PARKED THE CAR AGAIN. THE CAR WAS STILL DRIPPING FUEL AT THE SAME RATE. I MOVED THE VEHICLE INTO MY DRIVEWAY TO TRY TO ASCERTAIN THE SOURCE OF THE LEAK. I JACKED IT UP, REMOVED THE RIGHT REAR WHEEL, BUT STILL COULDN'T SEE THE FUEL TANK CLEARLY. SO I ALSO REMOVED THE PLASTIC WINDAGE PANEL, WHICH COVERS THE UNDERCARRIAGE OF THE BODY FROM FRONT TO REAR WHEEL. IT WAS COMPLETELY FUEL SOAKED AT THE REAR. I ALSO NOTICED THAT THE EXHAUST PIPE, A POSSIBLE SOURCE OF IGNITION, IS ROUTED DIRECTLY IN BACK OF THE FUEL TANK. I RESEARCHED THIS PROBLEM ON THE MERCEDES FORUM WEBSITE, AND DISCOVERED THAT A DEFECTIVE FUEL FILTER FLANGE, WHICH EVENTUALLY CRACKS AND ALLOWS FUEL TO LEAK AND PUDDLE ON TOP OF THE TANK, IS A COMMON PROBLEM. HOWEVER, IT APPEARS THAT THE "BUILD DATE" OF MY PARTICULAR CAR (08/10) IS NOT COVERED BY MB CAMPAIGN 2013020002. YET, THE PROBLEM IS IDENTICAL TO THE VEHICLES WHICH ARE COVERED, AND RECEIVED AN EXTENDED WARRANTY.
Source: NHTSA WEB SITE -
2011 MERCEDES-BENZ E350- HONOLULU, HI
TAKATA INFLATORS RECALL BUT THE MERCEDES DEALERSHIP HAS NOT YET REPLACED THE AIRBAG.
Source: NHTSA WEB SITE -
2011 MERCEDES-BENZ E350- CRANSTON, RI
TAKATA RECALL PER INSTRUCTIONS ON THE WEBSITE " IF THE MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL FOR YOUR VEHICLE IN A TIMELY MANNER, PLEASE CONTACT THE NHTSA VEHICLE SAFETY HOTLINE" I AM PROVIDING THIS MESSAGE TO ADVISE THAT PARTS ARE STILL UNAVAILABLE FOR THIS RECALL WHICH WAS ISSUED FEBRUARY 9, 2016
Source: NHTSA WEB SITE -
2011 MERCEDES-BENZ E350- LOUISVILLE, KY
2011 MERCEDES BENZ E CLASS. CONSUMER WRITES IN REGARDS TO TAKATA AIRBAG SAFETY RECALL. *LD *JS *TR
Source: CONSUMER LETTER -
2011 MERCEDES-BENZ E350- GARDENA, CA
MY VEHICLES AIRBAGS STILL HAVE NOT BEEN RESOLVED. I RECEIVED A LETTER REGARDING RECALL BUT NO MORE INFORMATION HAS BEEN RECEIVED.
Source: NHTSA WEB SITE -
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2011 MERCEDES-BENZ E350- SAINT JOHNS, FL
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS). THE DEALER (MERCEDES-BENZ OF JACKSONVILLE, 10231 ATLANTIC BLVD, JACKSONVILLE, FL 32225, 856-955-5901) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO NHTSA. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT CONSUMER STATED RECALL REPAIR COMPLETED JAN. 10, 2019.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 MERCEDES-BENZ E350- CHELTENHAM, PA
TAKATA RECALL. I HAVE BEEN COMPLAINING TO MY LOCAL MECEDES BENZ DEALER THAT MY SRS LIGHT IS NOW ON. I FEEL THIS IS PUTTING ME IN A DANGEROUS SITUATION BECAUSE THERE IS A RECALL TO FIX THE AIRBAG. I FEEL MY CAR SHOULD BE A PRIORITY AS ONE OF THE FIRST TO GET FIXED SINCE THE WARNING IS THERE NOW. I FEEL MY LIFE AND THOSE OF MY LOVED ONES ARE UNNECESSARILY BEING PUT IN HARMS WAY WHEN THEY CAN FIX THIS ISSUE IMMEDIATELY. I WANT TAKATA TO ISSUE ME A VOUCHER FOR MY MERCEDES TO BE CHECKED IMMEDIATELY. I KNOW OTHER CARS NEED TO BE CHANGED BUT THEIRS IS NOT DISPLAYING A "WARNING" THAT SOMETHING IS WRONG RIGHT NOW. PLEASE HELP.
Source: NHTSA WEB SITE -
2011 MERCEDES-BENZ E350- MARLTON, NJ
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) IN 2016; HOWEVER, THE PARTS WERE NOT AVAILABLE. THE DEALER MERCEDES-BENZ OF WEST CHESTER (1260 WILMINGTON PIKE, WEST CHESTER, PA 19382. 484-313-1100) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER INFORMED THE CONTACT TO NOTIFY NHTSA. THE CONTACT WAS CONCERNED THAT HER AIR BAGS MAY INADVERTENTLY DEPLOY AS THE CONTACT WAS MOVING TO MISSISSIPPI. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT*JB
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 MERCEDES-BENZ E350- BALDWIN, NY
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES BENZ E-350. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS) AND STATED THAT THE MANUFACTURER HAD FAILED TO REPAIR THE VEHICLE WITHIN A REASONABLE AMOUNT OF TIME. THE DEALER WAS NOT CONTACTED TO CONFIRM THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 MERCEDES-BENZ E350- CANTON, MS
TL* THE CONTACT OWNS A 2011 MERCEDES-BENZ E350. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS TOWED TO MERCEDES-BENZ OF JACKSON (455 STEED RD, RIDGELAND, MS 39157, (601) 956-4211). IT WAS UP TO THE DEALER AND WARRANTY COMPANY TO DECIDE WHO WOULD REPAIR THE POWER STEERING CONTROL UNIT. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V459000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE