2011 MERCEDES-BENZ E350 Complaints
View complaints related to 2011 MERCEDES-BENZ E350. The complaints found here are submitted by actual consumers with first hand experience. There are more than 210 complaints submitted for the 2011 MERCEDES-BENZ E350. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2011 MERCEDES-BENZ E350- THE VILLAGES, FL
I HAVE BEEN WAITING FOR REPLACEMENT SENCE 5/1/16 WHAT IS GOING ON IT NOW 1/28/18 ALMOST 2 YEARS WITH OUT REPLACEMENT.PLEASE LET ME NO WHEN I CAN GET THIS REPLACEED. THANK YOU
Source: NHTSA WEB SITE -
2011 MERCEDES-BENZ E350- TAMPA, FL
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF WESLEY CHAPEL AT (813) 200-7788 (LOCATED AT 2383 WILLOW OAK DR, WESLEY CHAPEL, FL 33544) WHERE IT WAS CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 MERCEDES-BENZ E350- MIAMI, FL
THE STATED VEHICLE DEVELOPED STRONG GAS FUME SMELL AFTER FILL-UPS A FEW MONTHS BACK AT AROUND 36000 MILES. UNFORTUNATELY WE LEFT ON VACATION AND LATER TO OUR SECOND HOME AND MISSED GETTING TO THE DEALER BEFORE OUR 7 YEARS EXTENDED WARRANTY WAS OVER IN NOV. 2017. WE RETURNED HOME FOR THE HOLIDAYS AND EVERYTIME WE FILL THE TANK THE SAME ODOR REAPPEARS MAKING IT NAUSEATING IN OUR GARAGE NOT TO MENTION PROBABLY DANGEROUS. I CALLED MBUSA AND WAS TOLD IT ISN'T UNDER WARRANTY (FUNNY MINE JUST EXPIRED) AND TO TAKE IT TO THE DEALER FOR AN ESTIMATE. THIS IS A VEHICLE THAT AFTER ITS 3RD YEAR HAS HARDLY BEEN USED DRIVING LESS THAN 7000 MILES IN THE LAST 4 YEARS, AND THAT HAS ALWAYS BEEN GARGAE KEPT. MY SEARCH IN THE WEB HAS SHOWN A LOT OF SIMILAR ISSUES WITH MERCEDES BENZ VEHICLES, HOWEVER MBUSA TOLD ME NOT MINE. THIS IS A SERIOUS AND DANGEROUS ISSUE THAT I'M AFFRAID COULD CAUSE SERIOUS DAMAGE OR BODILY INJURY INCLUDING DEATH SHOULD A SPARK HAPPEN IN MY GARAGE. AGAIN FROM MY SEARCH IT APPEARS MERCEDES BENZ HAS HAD SIMILAR ISSUES AND PERHAPS HASN'T FOUND A COMPLETE SOLUTION.
Source: NHTSA WEB SITE -
2011 MERCEDES-BENZ E350- SCARSDALE, NY
AS OF MID DECEMBER 2017, THE MERCEDES BENZ OF WHITE PLAINS CAILMS THE AIR BAG ISSUE IS NOT RESOLVED YET. WAITING ON RECALL FOR A VERY LONG TIME SO THAT AIRBAGS CAN BE CORRECTED
Source: NHTSA WEB SITE -
2011 MERCEDES-BENZ E350- LIHUE, HI
I HAVE RECEIVED A LETTER FROM MERCEDES BENZ USA, DATED DECEMBER 2017, INFORMING ME (AGAIN) THAT THE DRIVER'S SIDE AIRBAG IS ON RECALL, BUT THAT NO PART IS YET AVAILABLE FOR REPLACEMENT. I AM TO BE NOTIFIED WHEN PART BECOMES AVAILABLE. THE PROBLEM IS THAT I LIVE ON KAUA'I AND THE NEAREST AUTHORIZED MERCEDES DEALER IS MERCEDES BENZ OF HONOLULU. IT WOULD COST ME SEVERAL HUNDRED DOLLARS TO HAVE THE CAR BARGED TO AND FROM HONOLULU AND WOULD BE A GREAT INCONVENIENCE AS BOTH I AND MY SPOUSE ARE DISABLED. I WOULD REQUEST THAT I (AND OTHER MB OWNERS ON THE ISLAND) RECEIVE THE PART WHEN IT BECOMES AVAILABLE AND TAKE IT TO THE ON-ISLAND GARAGE THAT HANDLES REPAIRS OF MERCEDES AND OTHER SUCH VEHICLES, AS THERE IS NO LOCAL DEALER.
Source: NHTSA WEB SITE -
-
2011 MERCEDES-BENZ E350- MILLBRAE, CA
"TAKATA RECALL" - 2 AIRBAGS RECALLS FOR FRONT DRIVER AND PASSENGER AIRBAGS. BEEN WAITING FOR 2 YEARS AND STILL SHOWING REMEDY BOT AVAILABLE. THANKS
Source: NHTSA WEB SITE -
2011 MERCEDES-BENZ E350- HOLLAND, MI
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BETTEN IMPORTS (5901 28TH ST SE, GRAND RAPIDS, MI) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 MERCEDES-BENZ E350- FORT MILL, SC
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ E350A. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 AND 16V363000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MERCEDES-BENZ OF HOUSTON NORTH AT (281) 305-8970 (17510 NORTH FWY, HOUSTON, TX 77090) AND MERCEDES-BENZ OF SOUTH CHARLOTTE AT (704) 837-7955 (950 N POLK ST, PINEVILLE, NC 28134) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 MERCEDES-BENZ E350- MARIETTA, GA
TAKATA RECALL NHTSA RECALL NUMBER 16V081 WAS ISSUED ON FEBRUARY 11, 2017. NEARLY TWO YEARS LATER, NO REMEDIATION IS YET AVAILABLE. I AM THE CURRENT OWNER AND A RESIDENT OF MARIETTA, GEORGIA. THIS VEHICLE WAS ORIGINALLY SOLD AND REGISTERED IN FLORIDA MEANING THAT THIS VEHICLE HAS SPENT THE VAST MAJORITY OF IT'S LIFE IN A HIGH HUMIDITY ENVIRONMENT. WITH TAKATA RECENTLY DECLARING BANKRUPTCY, WHAT IS BEING DONE ABOUT THE POTENTIALLY HAZARDOUS AIRBAGS IN MY VEHICLE? MERCEDES-BENZ IS ABLE TO TELL ME NOTHING. I FIND THIS SITUATION TO BE UNACCEPTABLE.
Source: NHTSA WEB SITE -
2011 MERCEDES-BENZ E350- SAVANNAH, GA
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V363000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO CRITZ MERCEDES-BENZ OF SAVANNAH (7000 ABERCORN ST, SAVANNAH, GA 31406, PHONE: (912) 354-7000), BUT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE