2011 MERCEDES-BENZ E350 Complaints
View complaints related to 2011 MERCEDES-BENZ E350. The complaints found here are submitted by actual consumers with first hand experience. There are more than 210 complaints submitted for the 2011 MERCEDES-BENZ E350. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2011 MERCEDES-BENZ E350- Pleasantville, NY
Bake line rusted through and drained brake fluid. Dashboard lit up bright red with a warning not to drive the car. Brake failure, spongy brake.
Source: NHTSA WEB SITE -
2011 MERCEDES-BENZ E350- Orlando, FL
Purchased vehicle May 22, 2023 at Direct Auto Sales of Orlando, Florida. Approximately two and a half weeks later the subframe broke away from the support arm rendering the vehicle in an inoperable and unsafe condition. A local mechanic said this vehicle should not have been driven. He said we could have been in an accident and suffered severe injuries or even death. Mercedes Benz of South Orlando inspected the vehicle and reported the subframe, fuel tank, front and rear axles, exhaust system, support arms, motor mounts, etc need replacing. Cost is $30,000. How could anyone fail to see damage this extensive.and not report it.
Source: NHTSA WEB SITE -
2011 MERCEDES-BENZ E350- Florence, OR
The contact owns a 2011 Mercedes-Benz E350. The contact stated that while driving at an undisclosed speed, a strong fuel odor was detected. No warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 42,900.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 MERCEDES-BENZ E350- Molino, FL
The contact owns a 2011 Mercedes-Benz E350. The contact stated while driving approximately 5 MPH and making a left turn from a traffic light the power steering failed to perform as needed. The contact stated that extra effort was needed to turn the steering wheel. The contact drove the vehicle to a parking lot, stopped, placed the vehicle in park(P) and turned off the vehicle and the vehicle failed to restart. The contact stated no warning light was illuminated. The contact had the vehicle towed to her residence. The vehicle had not been diagnosed nor repaired. The manufacturer had been informed of the failure. The contact researched online and related the failure to NHTSA Campaign Number: 10V459000 (Steering). The failure mileage was approximately 180,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 MERCEDES-BENZ E350- San Jose, CA
On October 6, 2021 I took my vehicle to Mercedes Benz of Stevens Creek because ewhen I filled my gas tank there was a very strong smell of gasoline inside the car and in the garage. The service department found the passenger side fuel sender upper cover leaking. The same situation is occuring presently, April 5, 2023, very strong smell of gasoline inside the car and garage after I fill the car with gasoline. The Mercedes Benz of Stevens Creek invoice # is 934052, Tag # TEK93. This is a safety issue that could ceate a fire hazard if the vehicle were to be involved in an accident.
Source: NHTSA WEB SITE -
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2011 MERCEDES-BENZ E350- South Holland, IL
The contact owned a 2011 Mercedes-Benz E350. The contact stated while stopped at an intersection preparing to make a left turn, the vehicle crashed into the front driver's side and part of the driver's side front fender by another vehicle that had run a red light. The vehicle had severe crumpling of the hood and the driver's side fender. The contact stated that the front end was damaged and spread debris all over the roadway. Law Enforcement was on the scene and filed a Police report. The contact stated that the driver's side air bag did not deploy. The contact was transported by ambulance to an emergency room. The contact stated that he had suffered chest injuries from striking the steering wheel, and the contact stated that he had upper back pain and arm pain. The contact stated that the vehicle was towed to an impound lot. The contact had been advised by the Insurance Provider that the vehicle was a total loss. The manufacturer had been informed of the failure. The failure mileage was approximately 176,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 MERCEDES-BENZ E350- DOYLESTOWN, PA
2011 MERCEDES BENZ E 350. CONSUMER WRITES SEEKING REIMBURSEMENT FOR REPAIRS MADE TO ROTTED SUBFRAME ON VEHICLE.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2011 MERCEDES-BENZ E350- Las Vegas, NV
I just recently discovered that after filling my car with gas, there is a strong odor of gas filled in the garage for over 24hours. When I googled the issue, I discovered that NHTSA did confirm issues with Mercedes E350 from 2003-2009. However, I have also discovered that several owners outside of that model year period are having the exact issue. I ask you please reconsider and open the recall so that Mercedes can pay to fix my car before a fatality occurs. Thank you [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Source: NHTSA WEB SITE -
2011 MERCEDES-BENZ E350- Oldsmar, FL
Both headrests have now exploded in this car. I see there have been class actions lawsuits filed but Mercedes got these dismissed. There is a cheap plastic piece that holds the headrest in place which just explodes without any impact or accident. "The Mercedes class action lawsuit was filed by four plaintiffs who claim the NECK-PRO active headrests are defective because the activate head restraints allegedly deploy without crash impacts." The car was parked in each of the incidents. One hit my passenger in the head. The driver side headrest exploded today when I moved the seat. I called Mercedes but was just sent on a wild goose chase.
Source: NHTSA WEB SITE -
2011 MERCEDES-BENZ E350- Defuniak springs , FL
Power steering is makes winding noise and very wobbly Wood grain interior is turning white Emissions problems
Source: NHTSA WEB SITE