2008 MERCEDES-BENZ E350 Complaints

TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ E550. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V918000 (VISIBILITY) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED W.I. SIMONSON MERCEDES-BENZ (1626 WILSHIRE BLVD, SANTA MONICA, CA 90403; (855) 677-2690) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I HAVE A 2008 MERCEDES E350 PZEV MODEL AND THE ISSUE I CAME ACROSS IS A MAJOR ONE. THESE MODELS IN PARTICULAR HAVE A BIG REPUTATION ON FAILING FUEL PUMPS, AND TO MAKE THINGS WORSE ON THE PZEV VERSIONS IT CAN NOT BE FIXED UNLESS THE WHOLE FUEL TANKED IS SWAPPED WITH A NEW ONE. THE FUEL PUMP IS LOCATED INSIDE THE GAS TANK AND ITS SEALED JUST SO THERE'S NO WAY OF FIXING THE ISSUE, ON THE OTHER HAND THE NON-PZEV MODELS HAVE A REPLACEABLE PUMP WHICH REDUCES THE WORK AND MONEY TO FIX THE ISSUE. MERCEDES HAS AN APPLIED EXTENDED FACTORY WARRANTY FOR THE MODEL W211 WHICH COVERS THIS ISSUE UNTIL 15YEARS / UNLIMITED MILES FOR NON-PZEV MODELS AND 15YEARS / 150K MILES FOR PZEV MODELS. I SEE THIS VERY WRONG BECAUSE THE PZEV MODELS ARE SUPER EXPENSIVE TO FIX AND MANY PEOPLE ARE OVER THE 150K MILE MARK. THIS TERM SHOULD HAVE BEEN APPLIED TO THE PZEV MODELS. I PURCHASED THIS VEHICLE FOR $3,200 BUT TO FIX THIS PROBLEM IT IS OVER THAN $3,500. I AM REQUESTING MERCEDES TO HELP ME ON THIS SITUATION AS THESE CARS ARE WELL KNOW TO FAIL IN THAT DEPARTMENT. AS IT STANDS THIS CAR IS UNSAFE TO DRIVE, IT RELEASES LOTS OF RAW GAS SMELL AND SOMETIMES IT WILL NOT START. I WANT MERCEDES TO TAKE FULL RESPONSIBILITY OF THIS MATTER BECAUSE THIS ISSUE COULD HAVE BEEN A COUPLE HUNDRED DOLLAR FIX IF THE DESIGN AFTER TANK WASN'T SO BAD. THERE ARE THOUSANDS OF PEOPLE COMPLAINING ABOUT THE SAME ISSUE WITH THE PZEV MODELS AND MOST OF THEM ARE OVER THE 150K MILE LIMIT WHICH IS NOT ENOUGH CONSIDERING THE AGE OF THE VEHICLES. *TR

TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ E350. THE CONTACT STATED AFTER PARKING THE VEHICLE AND ATTEMPTING TO RESTART THE VEHICLE, THE ELECTRONIC STEERING LOCK CEASED. THE VEHICLE WAS UNABLE TO SHIFT GEARS. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSIS OR TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 125,000.

FUEL PUMP AND SENDING UNIT IS CRACKED CAUSING FUEL VAPOR TO ENTER CABIN. ALSO DRIVER SEAT HEATER IS OVER HEATING CAUSING CONSIDERABLE DISCOMFORT AND CANNOT BE USED. WHEN I STARTED TO RESEARCH THESE ISSUES I FOUND NUMEROUS OTHER COMPLAINTS FOR THE SAME PROBLEMS HAD BEEN PREVIOUSLY REPORTED BUT I HAVE NOT RECEIVED A RECALL NOTICE.

TL* THE CONTACT OWNS A 2008 MERCEDES BENZ E350W. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS THE CAMSHAFT FAILED. THE VEHICLE WAS TAKEN TO SEVERAL INDEPENDENT MECHANICS WHO WERE UNABLE TO REPAIR THE VEHICLE. A DEALER WAS NOT CONTACTED. THE CONTACT STATED THAT DUE TO THE FAILURE, THE VEHICLE WOULD BE UNABLE TO PASS THE SMOG TEST. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 127,000.

TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ E-350. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V918000 (VISIBILITY) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. (ATLANTA CLASSIC CARS 1705 BOGGS RD NW, DULUTH, GA 30096, WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT WAS CONCERNED ABOUT THE VEHICLE SAFETY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TOOK VEHICLE IN TO HAVE POWER STEERING SERVICED AND ALSO ASKED FOR AN INSPECTION OF THE VEHICLE. UPON INSPECTION, TECH NOTICED THAT REAR SUBFRAME WAS RUSTED BADLY. TECH FOUND THAT MOUNT BOSSES WERE ALMOST DETACHED AND THAT THE SUBFRAME WAS RUSTED THROUGH AT THE TRAILING ARM LOCATING POINTS. WHEN THIS ISSUE WAS FOUND THE VEHICLE WAS UP ON A LIFT. TECH ADVISED THAT THE CAR WAS NOT SAFE TO DRIVE AS IT WAS. MORE INFORMATION CAN BE PROVIDED IF NECESSARY.

UPON EXITING MY VEHICKE., I NOTICED A STRONG BURNING SMELL BUT COULD NOT PINPOINT IT. OVER THE NEXT COUPLE OF DAYS THE SMELL PERSISTED AND MY DASHBOARD WARNING SYSTEM ALERTED ME THAT MY TAIL LIGHTS WERE NOT WORKING. THE MESSAGES WERE ALTERNATING BETWEEN REAR LEFT TAIL LIGHTS, REAR RIGHT BRAKE AND TAIL LIGHTS, THE TURN SIGNALS, ETC. IT WAS JUST CHANGING ALL THE TIME. I TOOK IT IN TO THE MERCEDES DEALER AND THEY SAID I NEEDED AN ENTIRE TAIL LIGHT ASSEMBLY AND THEN TOLD ME THEY DIDN'T KNOW. AS IF NOW I HAVE ANOTHER APPOINTMENT FOR 7 JAN 2920.

TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ E350. THE CONTACT STATED THAT AN INDEPENDENT MECHANIC DIAGNOSED THAT THE VEHICLE LEAKED FUEL FROM THE TOP OF THE FUEL FILTER INTO THE BACK SEAT OF THE VEHICLE. ALSO, THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT CALLED MERCEDES-BENZ OF ONTARIO AT 909-212-8400 (LOCATED AT 3787 E GUASTI RD, ONTARIO, CA 91761), BUT DID NOT RECEIVE A RETURN CALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.

MY MBZ E350 IS LEAKING FUEL. VERY STRONG SMELL BOTH FROM INSIDE AND OUTSIDE. I BELIEVE THIS IS EXTREMELY DANGEROUS TO THE DRIVER AND OR PASSENGER IN MY CAR. ALSO, WHEN GAS TANK GETS FILLED UP, MY E350 ENGINE WILL START BUT IT WILL DIE WITHIN 5 TO 7 SECONDS. I'VE CONTACTED MBZ USA TO INQUIRE ABOUT THE ISSUE, I WAS INFORMED THAT THERE'S NO EXTENDED WARRANTY AVAILABLE TO ADDRESS THE ISSUE. BUT I'VE COUPLE OF DOCUMENTS RELATED TO SAME ISSUE IN WHICH MBZ STATED THAT THEY'RE EXTEND THE WARRANTY TO FUEL COMPONENTS.