2011 MERCEDES-BENZ E350 Complaints

The rear subframe failed as a result of pre-mature corrosion while traveling at 70mph. Control of vehicle was lost and could easily have led to a multiple fatality incident if not for luck. The problem has been reproduced in many Mercedes models around this model year and Mercedes is well aware of the issue with their inferior subframe. NTSA needs to order a recall from Mercedes as class action lawsuits are going to be put together if nothing is done. There was no warning that this subframe was going to fail.

The contact owns a 2011 Mercedes-Benz E350. The contact stated that while the vehicle was at the local dealer for a routine oil change, the contact was informed that the rear subframe, control arms, brake lines, and pipe socket were corroded. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 132,000.

The contact owns a 2011 Mercedes-Benz E350. The contact took the vehicle in for an oil change and was informed of a recall for fuel system failure. The contact stated that there was an abnormally strong fuel odor whenever there was more than ¾ tank of fuel. There were no warning lights illuminated. The vehicle was not repaired. The contact was provided with Mercedes-Benz Technical Service Bulletin Number: 2013020002. The VIN was not included in NHTSA Campaign Number: 12V557000 (Fuel System, Gasoline). The manufacturer was not notified of the failure. The failure mileage was 65,000.

I do not know what component or system failed or malfunctioned, and my vehicle has been inspected. My safety and the safety of others were put at risk, because my vehicle was speeding in reverse and not responding to my multiple braking. The Dealership informed me that they did not find or detect any malfunction at all. Mercedes Benz performed a "full inspection on my vehicle". There were no warning lamps, messages, or other symptoms of the problem prior to the incident.

Just been told by the Mercedes Benz Service/Dealership that on my 2011 E-350 which has only about 73,000 miles that rear subframe of the car is so badly rusted that it is a serious safety hazard to drive this car, and it wouldn't pass the PA State Safety inspection. For safety reasons, the MB Service Manager has advised not to drive the vehicle until the issue is fixed. The cost to fix/replace the sub-frame and associated labor charges is quoted is $5400.00. The car has been serviced regularly as recommended by the manufacturer exclusively at the same Mercedes Benz dealership. It is hard to imagine that a company such as Mercedes Benz would make parts that would be rusted and damaged so easily and quickly. This ought to be a flawed part and/or poor-quality material to rust and become a safety hazard. I have now seen many postings on the BenzWorld.org forum who are experiencing this issue. I strongly believe, Mercedes Benz should be held liable and accountable to replace and/or repair the issue at their own cost - there should be a safety recall. Over the years, I have driven many cars for much longer time (over 15 years) and many more miles (over 150,000 miles) but never had such a rusting issue, and such expensive repair/replacement to rectify the issue. It is unfair to the consumers to subject them such safety hazard to themselves and others on the road.

The contact owns a 2011 Mercedes Benz E350. The contact stated while driving approximately 65 MPH and abruptly depressing the brake pedal to avoid striking a deer, the vehicle inadvertently veered to the left out of the lane almost causing a collision with another vehicle. The vehicle was taken to an independent mechanic who diagnosed that the subframe was severely rusted causing the rear subframe to fracture. The vehicle was not yet repaired. The local dealer and manufacturer were notified of the failure but no assistance was provided. The failure mileage was 123,000.

I was pulling up the passenger seat to put something in the backseat of my parked car. The headrest unexpectedly deployed and a small plastic piece broke off. Now I am fearful this could happen when driving the car, potentially harming myself or others. A witness saw what happened. There was no warning.

While filling the gas tank, gas continued to pour from the pump, even though the tank was full. Usually the pump automatically stops dispensing gas when the tank is full. Gas splashed all over my car and myself. Also, my car often smells like gas after filling up the tank. It seems dangerous to have gas fumes inside of my car. I feel like a rolling bomb driving after a fill up. What’s going on?

While in a mall parking lot I stepped on the brake and the pedal went down to the floor. I pulled over into a safe location and placed the car in park. I got out and looked at all four wheels and saw brake fluid leaking out of the left rear brake line. I had the car towed to my authorized service center. After inspecting the auto they informed me both rear brake lines were severely rusted out and the left rear burst where it attached to the break hose. They replaced both rear lines and hoses from the center of the car back to solve the issue. This is the first time in all the cars I've owned (including 5 previous Mercedes) that I have had brake lines rust through. I feel this is an extremely serious safety issue that shouldn't occur on an 11 year old car with about 111,000 miles on it (about 10,000 miles/year). After researching this issue on various online forums it appears this was not an isolated incident and should be looked into.

Hello, I was driving one night I hit the brake and the car lost control ..I was able to drive home afterward I took the car to a shop and after inception They found the rear K sub frame rusted and broken. The car in excellent shape with no rust or corrosion in any other area. The car has 108k miles and always parked indoor.