2010 MERCEDES-BENZ E350 Complaints

View complaints related to 2010 MERCEDES-BENZ E350. The complaints found here are submitted by actual consumers with first hand experience. There are more than 170 complaints submitted for the 2010 MERCEDES-BENZ E350. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.

  • 2010 MERCEDES-BENZ E350
    - CHICAGO, IL

    TOOK MY CAR TO MERCEDES BENZ OF CHICAGO ON 2 OCCASIONS FOR THE RECALL. THEY REFUSED TO REPLACE THE AIRBAG THAT WAS RECALLED UNLESS I GET THE SEATBELT RETRACTOR FIXED WHICH WAS $600. THEY ALSO TRIED TO GET ME TO LOOK AT NEWER VEHICLES TO PURCHASED. I FEEL LIKE THEY WERE TRYING TO GET ME TO SPEND MONEY ON LABOR FOR OTHER THINGS WRONG WITH THE VEHICLE IN ORDER TO GET RECALL DONE. I ALSO DIDN'T LIKE THE FACT THAT THEY KEPT MY CAR OVERNIGHT AND MADE SALES CALLS TO ME.

    Source: NHTSA WEB SITE
  • 2010 MERCEDES-BENZ E350
    - GAITHERSBURG, MD

    TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V043000 AND 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE VEHICLE WAS TAKEN TO EURO MOTORCARS GERMANTOWN (LOCATED AT 19750 GERMANTOWN RD, GERMANTOWN, MD 20874, (301) 601-5500), BUT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 MERCEDES-BENZ E350
    - PHOENIX, AZ

    WHEN ACCELERATING HARD, THE CAR LOOSES ALL POWER AND GOES INTO 'LIMP MODE'. THIS IS A EXTREMELY DANGEROUS POSITION TO BE IN. IF YOU'RE ON THE HIGHWAY WITH A CEMENT WALL RIGHT NEXT TO YOU AND EVERYONE IS GOING WELL OVER 80 AND YOU LOOSE ALL POWER, YOU'RE A SITTING DUCK. THERE IS NO WAY TO MAKE IT ACROSS 4-6 LANES TO PULL OVER, TURN OFF THE CAR AND WAIT 20 SECONDS TO RESET AND START AGAIN. I HAVE SEEN MANY COMPLAINTS ON FORUMS AND MERCEDES IS DENYING THE ISSUE. IT'S A WELL KNOWN ISSUE AND NEEDS TO BE RECALLED AND FIXED. THIS ISSUE HAS BEEN GOING ON FOR 4 YEARS NOW AND NO HELP FROM MERCEDES. THIS HAS HAPPENED NUMEROUS TIMES WITH THE FIRST TIME HAPPENING IN 2015.

    Source: NHTSA WEB SITE
  • 2010 MERCEDES-BENZ E350
    - LOMBARD, IL

    TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V043000 (AIR BAGS) AND 16V081000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF WESTMONT (200 EAST OGDEN AVENUE, WESTMONT, IL 60559, (630) 537-0313) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 MERCEDES-BENZ E350
    - ALEXANDRIA, VA

    TL* TAKATA RECALL. THE CONTACT OWNS A 2010 MERCEDES-BENZ E350C. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 18V043000 (AIR BAGS) AND 16V081000 (AIR BAGS). THE CONTACT STATED THAT NO ONE CONTACTED HIM REGARDING PART AVAILABILITY AS INDICATED IN THE RECALL NOTICE. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 MERCEDES-BENZ E350
    - RENO, NV

    TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V081000 (AIR BAGS) AND 16V363000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MERCEDES-BENZ OF RENO (11500 S VIRGINIA ST, RENO, NV 89511, (855) 661-9151) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 MERCEDES-BENZ E350
    - BRONX, NY

    TAKATA RECALL. VEHICLE GEAR SHIFTER BROKE WHEN PUTTING VEHICLE IN DRIVE FROM REVERSE, WHILE MAKING A BROKEN U-TURN (CAR IN MOTION), ON A CITY STREET.

    Source: NHTSA WEB SITE
  • 2010 MERCEDES-BENZ E350
    - DELRAY BEACH, FL

    2010 MERCEDES BENZ. CONSUMER WRITES IN REGARDS TO DRIVER SIDE AND FRONT PASSENGER SIDE AIRBAG. *LD *JS

    Source: CONSUMER LETTER
  • 2010 MERCEDES-BENZ E350
    - CARLSBAD, CA

    TL* THE CONTACT OWNS A 2010 MERCEDES-BENZ E350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HOEHN MOTORS (5475 CAR COUNTRY DR, CARLSBAD, CA 92008, (760) 438-4454) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

    Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE
  • 2010 MERCEDES-BENZ E350
    - DAVIDSON, NC

    TAKATA RECALL IN DEC 2017 I WAS NOTIFIED THAT MY AIRBAG INITIATORS REQUIRED REPLACEMENT AND PARTS WOULD BE AVAILABLE BY MARCH 31,2018. ACCORDING TO MERCEDES THEY HAVE NO IDEA AS OF TODAY (10/22/2018) WHEN THE PARTS WILL BE AVAILABLE. I HAVE INTENTIONALLY AVOIDED DRIVING THE VEHICLE FOR ALMOST ONE YEAR BECAUSE OF THE HAZARD THAT EXISTS WITH THE AIRBAG. ( I HAVE DRIVEN THE VEHICLE LESS THAN 1500 MILES SINCE LAST DECEMBER) THIS SITUATION IS UNSATISFACTORY. MY PATIENCE HAS ENDED. OTHER THAN SELLING THE VEHICLE, WHAT ARE MY OPTIONS NOW ?

    Source: NHTSA WEB SITE