2010 MERCEDES-BENZ E350 Complaints

AT 5 YEARS MY FRONT HEATED SEATS STOPPED WORKING AND THE DRIVERS SEAT RIPPED ACROSS WHERE I THOUGHT THERE WAS A SEAM. AFTER RESEARCHING OTHER 2010 E350'S WITH MB TECH SEATS, THEY ALL APPEAR TO HAVE THE SAME PROBLEMS. I HAVE CONTACTED MBUSA MANY TIMES IN THE PAST 3 YEARS AND HAVE RECEIVED NO ANSWER OR SOLUTION. IF YOU ALSO LOOK AT ADS OF THESE VEHICLES FOR SALE BY OWNER, YOU WILL SEE THE SAME ISSUE. THE ONLY PEOPLE WHO DRIVE THIS CAR ARE; ME AND I'M 135LBS AND MY MOTHER 93LBS, SO WE ARE NOT OVER WEIGHT AND PUTTING EXTRA STRESS ON THE SEATS. THIS CAR HAS BEEN WELL MAINTAINED AND HAS ALWAYS BEEN GARAGED. WHEN PARKED IN A LOT FOR SHOPPING, SHADES ON THE WINDOWS ARE ALWAYS USED. I CAN PROVIDE PHOTOS, BUT NOT FROM THE COMPUTER I'M USING.

THE VEHICLE EMIT A FUEL ODOR FROM THE REAR. THIS IS DUE TO FUEL LEAKS COMING FROM THE GAS TANK ASSEMBLY. MERCEDES BENZ HAD THESE ISSUE FROM 2003 TO 2009 E CLASS. MY CAR MAKE IS 2010- E350 HAVING THE ABOVE PROBLEM BESIDES TAKATA AIR BAG. WHAT ARE MY OPTIONS? THE DEALER DOESN'T CARE OF THE ISSUE. WILL BENZ RESOLVE THE ISSUE ?

'PRE-SAFE INOPERABLE' - COMMAND CONTROL SYSTEM BEFORE MOVED TO AZ, MERCEDES DEALERSHIP IN WILKES-BARRE, PA KEPT OUR CAR FOR A COUPLE DAYS AFTER REPORTING PROBLEMS WITH RADIO, NAVIGATION, CONTROL SYSTEM AND CHARGED US FOR A SUPPOSEDLY FIXED PROBLEMS. WE SHIPPED THE CAR SOON AFTER, IT DIDN'T TAKE LONG UNTIL IT STARTED GIVING US PROBLEMS AGAIN. IT DOESN'T MATTER IF THE CAR WAS STATIONARY OR MOVING, THE SCREEN WILL JUST SHUTS OFF AND MESSAGE ON THE DASH BOARD ' PRE-SAFE INOPERABLE' WILL NEVER GO AWAY. IT'S BEEN SITTING IN THE GARAGE SINCE BECAUSE WE ARE CONCERN OF OUR SAFETY.

I WAS DRIVING MY 2010 MERCEDES E350 SEDAN AT HIGHWAY SPEEDS, WHEN OUT OF NOWHERE THE SUNROOF JUST SHATTERS INTO PIECES. THERE WAS NO LARGE OBJECT THAT CAME TOWARDS ME. I HAD MY SCREEN PULLED OVER, SO THANKFULLY MOST OF THE GLASS DIDN'T COME IN THE CAR. I PULLED OVER TO SEE WHAT HAPPENED AND CALLED THE TOLL ROAD AUTHORITY. THEY SUMMONED AN OFFICER TO HELP ME. THE OFFICER SEARCHED THE AREA OF THE FREEWAY FOR ANY OBJECT THAT COULD HAVE CAUSED THIS, AND FOUND NOTHING. AT CLOSER INSPECTION HE AND I NOTICED THAT GLASS BOWED OUTWARD AND NO MAJOR BODY DAMAGE BEHIND THE SUNROOF INDICATED THAT NO OBJECT CAUSED THIS. I THEN WENT TO THE DEALERSHIP AND TOLD THEM ABOUT THIS SPONTANEOUS SHATTERING ONLY TO BE TOLD THAT IT'S IMPOSSIBLE FOR SOMETHING LIKE THIS TO HAPPEN ON ITS OWN. I WAS TOLD PERHAPS IT'S A 'PEBBLE' AND THEY WOULD GIVE ME A QUOTE TO FIX THIS WITH THEM. I AM CONVINCED THAT THIS SHATTERED...IN FACT EXPLODED (THAT'S HOW IT SOUNDED) BY ITSELF AND WAS A DEFECTIVE GLASS. PLEASE LOOK INTO THIS AS I AM RELIEVED I DIDN'T HAVE MY TODDLER IN THE BACK SEAT WITH THE SUNROOF SCREEN OPEN FOR MORE LIGHT, ONLY FOR IT TO HAVE SHATTERED AND BEEN ALL OVER HIM BECAUSE OF THE WIND DIRECTION!

DURING COLD ENGINE STARTING, A KNOCKING CAN BE HEARD IN THE ENGINE. THE KNOCKING LASTS APPROXIMATELY EIGHT ROTATIONS, AND THEN STOPS.

MY CAR IS EMITTING A STRONG GASOLINE ODOR NEAR THE REAR OF THE CAR AND THIS WHETHER THE CAR IS STATIONARY OR IN MOTION.

LOCAL DEALERSHIP WAS CONTACTED REGARDING RECALL. I WAS INFORMED THAT "THE PARTS ARE NOT IN" AND "YOU WILL BE CONTACTED WHEN WE RECEIVE THE PARTS". THIS ENTRY IS FOR DOCUMENTATION PURPOSES.

AFTER DRIVING THE CAR FOR MORE THAN AN HOUR THE ENGINE WILL NOT STOP WHEN USING KEYLESS GO FEATURE.

AFTER DRIVING THE CAR FOR MORE THAN ONE HOUR THE CAR WILL AUTOMATICALLY SHIFT INTO PARK WHEN SPEED IS BELOW 6MPH.

THE ELECTRONIC KEY FAILS TO RECOGNIZE KEY. VEHICLE DOES NOT START, DOES NOT TURN OFF ONCE STARTED, AND TRANSMISSION SHIFTS TO PARK (P) AT SPEEDS BELOW 6MPH. THIS OCCURED WHILE DRIVING INTO DRIVEWAY AT SHOPPING CENTER, PARKING SPOT, AND MULTIPLE TIMES IN RESTRAUNT PARKING LOT. IT ALSO OCCURED AT A STOP SIGN ANS STOP LIGHT. THE START STOP ISSUE HAS BEEN OCCURING FOR AT LEAST ONE YEAR, DESPITE DEALER SERVICE AND THE SHIFT TO PARK ISSUE BEGAN A FEW WEEKS BACK.