2004 MERCEDES-BENZ E500 Complaints

I OWN 2004 MERCEDES E500 4MATIC ONE DAY AFTER FILLING GAS TANK WITH FUEL NOTICE STRONG SMELL CAME FROM DRIVER REAR SIDE OF THE CAR. I DROVE TO MY GARAGE AND INVESTIGATE THIS PROBLEM. THE SENDING FUEL UNIT LOCATED UNDER REAR SEAT DRIVERS SIDE HAS A CRACK FROM WHICH FUEL LEAKING OUT. CALLED TO MERCEDES BENZ OF USA SEVERAL TIMES, BUT THEY REFUSED FIX THIS PROBLEM. THIS IS THE SERIOUS SAFETY ISSUE. *TR

TL* THE CONTACT OWNS A 2004 MERCEDES BENZ E500. THE CONTACT STATED THAT HE SMELLED AN OVERPOWERING ODOR OF GASOLINE FUMES IN THE CABIN OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS BUT THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS AND OFFERED NO ASSISTANCE. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE VEHICLE HAD BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 225,000. UPDATED 11/1/12 *CN UPDATED 11/13/2012 *JS

THE VEHICLE HAS THE SMELL OF GAS VENTING INTO THE PASSENGER COMPARTMENT AND CONCERNED FOR PASSENGER SAFETY. CURRENTLY THE VEHICLE IS NOT PROPERLY MEETING OR COMPLYING WITH EPA REGULATIONS CONCERNING PROPER EMISSIONS OF FUEL VENTILATION AND HAS GROSS PRODUCT SAFETY ISSUE CONCERNING PASSENGER(S) INSIDE THE VEHICLE. THE FUELING SYSTEM IS VENTING IMPROPERLY AND FUEL SENDER IS NOT SEALED PROPERLY. CAR HAS NEVER HAD PROBLEM UNTIL CURRENT DATE OF FILING. AWARE OF CURRENT MERCEDES CORPORATE LEGAL RESPONSE TO YOUR ENQUIRE HOWEVER THE SYSTEM HAS NEVER BEEN WORKED ON (BY MERCEDES DEALER) NOR IS THIS JUST A MINOR ISSUE WITH LOW VEHICLE COUNT. PLEASE PROTECT ME AND MY FAMILY CONCERNING THIS ISSUE! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THERE IS A STRONG FUEL SMELL IN THE VEHICLE AFTER FILLING UP GAS TANK. MERCEDES BENZ DEALER FOUND THE ISSUE ASSOCIATED TO LEFT SIDE FUEL SENDING UNIT, WHICH SEEM TO BE A RECURRENT ISSUE WITH THIS MODEL IN MERCEDES. DEALER REQUIRES $875.34 TO FIX THE ISSUE. I HAVE CONTACTED MBUSA TO SEE IF THEY CAN HELP WITH THIS REPAIR. IN 2008 THERE WAS A VOLUNTARY RECALL #2008-020001,ON SOME E AND CLS CLASS FOR 03-06 VEHICLES, HOWEVER I WAS TOLD MY CAR VIN IS NOT PART OF THIS RECALL. WEB FORUMS OF MERCEDES BENZ OWNERS ARE FILLED WITH SAME COMPLAINT FOR ALL E CLASS MODELS WITH CHASSIS W211. PLEASE INVESTIGATE THIS ISSUE. I UNDERSTAND THERE IS AN OPEN NHTSA CASE PE12-001 THAT MAY BE RELATED TO MY COMPLAINT. THANK YOU FOR YOUR PROMPT ATTENTION. THIS IS MY SECOND MERCEDES W211 MODEL VEHICLE WITH THE SAME ISSUE. *TR

TL* THE CONTACT OWNS A 2004 MERCEDES BENZ E-500. THE CONTACT STATED THAT WHILE PARKED, THE VEHICLE EMITTED THE SMELL OF GASOLINE FUEL. THE VEHICLE WAS TAKEN TO THE DEALER WHO CONFIRMED THAT THE FUEL SENDING UNIT NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 82,838. UPDATED 10/10/12 *CN THE CONSUMER STATED THAT THE DEALER FOUND GASOLINE LEAKING UNDERNEATH THE REAR SEATS AND PUDDLING. UPDATED 10/10/2012 *JS

THERE IS A SMELL OF GAS FUMES INSIDE AND OUTSIDE OF THE CAR. WHEN THE TANK IS FULL, LIQUID GAS CAN BE SEEN RUNNING FROM THE TOPSIDE OF THE TANK, TO THE DRIVER'S SIDE FUEL PUMP. *TR

NOTICED A STRONG GASOLINE SMELL IN MY GARAGE AND INSIDE MY VEHICLE. ALSO NOTICED THAT MY LEFT REAR PASSENGER SEAT WAS DISCOLORED WITH DARK YELLOW STAINING. CHECK ENGINE LIGHT APPEARED ON CAR AND TOOK TO LOCAL MERCEDES-BENZ DEALER TO CHECK PROBLEM AND WAS TOLD THAT THE FUEL SENDING UNIT HAD FAILED AND THAT RAW FUEL WAS LEAKING IN PASSENGER COMPARTMENT CAUSING THE GASOLINE ODOR AND STAINING TO UPHOLSTERY. WAS STRONGLY URGED BY SERVICE ADVISOR AT MERCEDES-BENZ TO REPLACE THE SENDING UNIT "ANYTIME YOU'RE LEAKING FUEL THAT'S A SAFETY ISSUE". HAD SENDING UNIT REPLACED AS ADVISED AND WAS TOLD TO KEEP WINDOWS DOWN TO AIR THE CAR OF GASOLINE FUMES. MERCEDES- BENZ ATTEMPTED TO CLEAN UPHOLSTERY HOWEVER THIS WAS UNSUCCESSFUL AND WILL LIKELY NEED TO BE REPLACED. *TR

AFTER FILLING MY CAR WITH GAS A STRONG ODOR OF GASOLINE IS PRESENT. YOU SMELL THE ODOR FROM BOTH INSIDE AND OUTSIDE OF THE CAR. AFTER THE GAS GOES BELOW ABOUT 3/4 OF A TANK THE SMELL IS NO LONGER PRESENT. I HAVE READ SEVERAL ONLINE COMPLAINTS OF OTHER OWNERS OF THIS VEHICLE HAVING THE SAME ISSUES. *TR

THE CAR LOWERED TO AN UNACCEPTABLE POINT TO WHERE THE CAR IS A VERY ROUGH RIDE AND ANY BUMP IS HIT HARD. *TR

WHILE DRIVING MY E CLASS HOME FROM WORK MY INSTRUMENT PANEL LIT UP AND DISPLAYED "VEHICLE LOW DON'T DRIVE". I WAS AT THE ENTRANCE WAY TO MY HOME AND PROCEEDED TO MY GARAGE. UPON GETTING OUT OF MY VEHICLE, THE DRIVERS SIDE FRONT FENDER WAS LOWERED DOWN TO THE TOP OF THE TIRE. I REALIZED THAT THIS WAS A CATASTROPHIC FAILURE OF THE AIR MATIC STRUT ASSEMBLY; WHICH IS A COSTLY REPAIR. MY RIGHT SIDE WENT OUT AT 88,000 MILES. MERCEDES SHOULD ON UP TO THE FLAWS IN THIS SYSTEM AND FIND A CHEAPER FIX FOR THE VEHICLE OWNERS. AFTER RESEARCHING THIS MATTER I FOUND OUT THAT THIS IS A COMMON PROBLEM WITH MERCEDES. *TR