2004 MERCEDES-BENZ E500 Complaints
View complaints related to 2004 MERCEDES-BENZ E500. The complaints found here are submitted by actual consumers with first hand experience. There are more than 140 complaints submitted for the 2004 MERCEDES-BENZ E500. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
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2004 MERCEDES BENZ E500- CUMMING, GA
ENGINE STOPPED WHILE RUNNING THE CAR. HAD TO HAVE A LOCAL REPAIR SHOP REPLACE BOTH SENDING UNITS AND SEALS/GASKETS. I BELIEVE THIS IS A RECALL ALREADY BUT I PAID FOR IT?
Source: NHTSA WEB SITE -
2004 MERCEDES BENZ E500- NATIONAL CITY, CA
AIRMATIC SUSPENSION DROPPED WHILE DRIVING ON THE HIGHWAY. RED LIGHT WARNING FLASHED THAT VEHICLE WAS LOW. TRIED TO RAISE CAR BUT IT WOULD NOT RAISE. CAR WAS VERY CLOSE TO GROUND AND WOULD NOT RAISE..BEGAN LOOKING UP, IF OTHER SAME MODELS AS OURS HAVE THIS PROBLEM AND THEY DO. READ SEVERAL CONSUMERS COMPLIANTS/ CONCERNS WHO ALSO OWN A MERCEDES BENZ THEY SEEM TO HAVE THIS SIMILAR PROBLEM. IT'S VERY EXPENSIVE TO FIX AT A DEARLERSHIP. LOOKS LIKE THIS VEHICLE MAY HAVE A PROBLEM/DEFECT WITH THEIR AIRMATIC SUSPENSION AND IT IS VERY DANGEROUS DRIVING ON THE HIGHWAY UNKNOWING THAT YOUR VEHICLE IS DROPPING TO GROUND.THIS REALLY NEEDS TO BE INVESTIGATED TO SEE IF THERE IS A PROBLEM WITH THEIR AIRMATIC SUSPENSION BEFORE SOMEONE GETS HURT OR KILLED WHILE DRIVING.
Source: NHTSA WEB SITE -
2004 MERCEDES BENZ E500- SAN JOSE, CA
TL* THE CONTACT OWNS A 2004 MERCEDES-BENZ E500. WHILE DRIVING 40 MPH, THE SUSPENSION SEIZED AND THE VEHICLE PULLED TO THE LEFT. IN ADDITION, THE 'STOP DRIVING/VEHICLE DRIVING LOW' WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SUSPENSION FAILED. THE VEHICLE WAS NOT REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 104,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 MERCEDES BENZ E500- WILSON, NC
"TAKATA RECALL" MY MERCEDES BENZ E500 BACK AIR SHOCKS STOPPED LIFTING THE CAR WHEN I STARTED IT IN THE MORNING AND THE RED INDICATOR LIGHT WANT GO OFF UNLESS I STOP IT WILL LIFT UP AN THEN GOES BACK DOWN.
Source: NHTSA WEB SITE -
2004 MERCEDES BENZ E500- BAYTOWN, TX
TL* THE CONTACT OWNS A 2004 MERCEDES-BENZ E500. AFTER STARTING THE VEHICLE, THE SUSPENSION AIR BAGS FAILED ACTIVATE TO LIFT THE VEHICLE. THE MESSAGE "STOP CAR, PARK TOO LOW" REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 85,000. *TT
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
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2004 MERCEDES BENZ E500- KANSAS CITY, MO
CAR WAS AT A STOP AND BACK END OF CAR WENT DOWN, STOP CAR TOO LOW CAME ON THE DASHBOARD
Source: NHTSA WEB SITE -
2004 MERCEDES BENZ E500- CEDAR RAPIDS, IA
SBC UNIT HAS A LIMIT THAT IS SHOWING A FAULT YET BRAKES SEEM FINE NOW MUST FIX AND ALL THAT IS AVAILABLE ARE REMANUFACTURED UNITS.
Source: NHTSA WEB SITE -
2004 MERCEDES BENZ E500- OAKLAND, CA
THIS COMPLAINT RELATES TO A PRIOR GOVERNMENT INVESTIGATION AND RELATED EXTENSION OF WARRANTY. THE GOVERNMENT INVESTIGATION DETERMINED LEAKS COULD OCCUR FROM THE GAS TANK PRESSURE SENSOR, THE OUTLET OF THE GAS TANK FILLING LIMITER VALVE AND AT THE TOP OF THE FUEL PUMP. DETERMINED LEAKS COULD OCCUR FROM THE GAS TANK PRESSURE SENSOR, THE OUTLET OF THE GAS TANK FILLING LIMITER VALVE AND AT THE TOP OF THE FUEL PUMP. AS A RESULT, BENZ EXTENDED ITS WARRANTY TO 15 YEARS ON GAS TANK COMPONENTS IN 2003-2009 E-CLASS VEHICLES AND 2006-2011 CLS-CLASS VEHICLES. CONSISTENT WITH THE PROBLEM, MY FUEL PUMP FAILED LAST WEEK; THE CAR WOULD NOT START. I HAD THE CAR TOWED TO OAKLAND MERCEDES FOR SERVICE UNDER THE WARRANTY. BENZ WAS NOTIFIED AND INSPECTED THE CAR LAST WEDNESDAY. THE DEALER TOOK POSSESSION ON FRIDAY. I HAVE CALLED THE SERVICE DEPT MANY TIMES TO LEARN STATUS OF THE CAR. BENZ TELLS ME THE CAR STILL HAS NOT EVEN BEEN ASSIGNED A SERVICE ADVISOR. THEY REFUSE TO GIVE ME ANY INFORMATION RE THE STATUS OF MY CAR AND WHEN IT WILL BE REPAIRED. THIS AMOUNTS TO A REFUSAL TO FULFILL THEIR PROMISES GIVEN UPON THE DISCOVERY OF THEIR FAULTY FUEL TANKS.
Source: NHTSA WEB SITE -
2004 MERCEDES BENZ E500- MIAMI, FL
WHILE I WAS DRIVING DOWN THE ROAD, THE BRAKES COMPLETELY FAILED. THERE WAS A SUDDEN 100% PRESSURE LOSS IN THE BRAKE PEDAL. I WAS LESS THAN 20 FT FROM GETTING ON THE HIGHWAY. HAD THIS HAPPENED TO ME WHILE I WAS ON THE HIGHWAY, I WOULD HAVE MET WITH A TRAGIC ACCIDENT. THIS CAR ONLY HAS 92,392 MILES. IT IS A 1-OWNER WITH ALL MAINTENANCE AND SERVICES DONE ONLY BY MERCEDES DEALER AND AUTHORIZED REPAIR FACILITIES. THE VEHICLE IS 100% UPTO DATE ON ALL REPAIRS AND MAINTENANCE AND THERE IS ABSOLUTELY NO REASON FOR SUCH FAILURE. UPON FURTHER INVESTIGATION, IT WAS FOUND THERE ARE OTHER MERCEDES BENZ USERS EXPERIENCING THE SAME ISSUE. NOT ONLY WILL I EVER BUY A MERCEDES BENZ AGAIN, BUT I WILL NEVER RIDE IN A MERCEDES BENZ PRODUCT FOR THE SAKE OF MY SAFETY!!! *TR
Source: NHTSA WEB SITE -
2004 MERCEDES BENZ E500- LONG BEACH, CA
TL* THE CONTACT OWNS A 2004 MERCEDES-BENZ E500. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC BRAKING SYSTEM FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 146,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE