2004 MERCEDES-BENZ E500 Complaints
View complaints related to 2004 MERCEDES-BENZ E500. The complaints found here are submitted by actual consumers with first hand experience. There are more than 140 complaints submitted for the 2004 MERCEDES-BENZ E500. You can submit your own complaint to the NHTSA or call the Hotline, Monday-Friday 8am to 8pm at (888) 327-4236, TTY: (800) 424-9153.
-
2004 MERCEDES BENZ E500- PHILADELPHIA, PA
DEALERSHIP: FIRST CLASS AUTO LAND, 4050 FRANKFORD AVE PHILADELPHIA, PA 19124 FIRST PROBLEM: THE SRS AIRBAG LIGHT WAS ON WHEN I FIRST PURCHASED THE CAR THE DEALERSHIP PROMISED TO FIX IT AND NEVER DID. SECOND PROBLEM: THE POWER STEERING WAS FAULTY AND THE DEALERSHIP FIXED IT, BUT I GOT A NEW ERROR ON MY INSTRUMENT PANEL. THIRD PROBLEM: AFTER GETTING THE POWER STEERING PROBLEM FIXED A WARNING LIGHT APPEARED SAYING WARNING ESP MALFUNCTION VISIT SERVICE CENTER. FORTH PROBLEM: I DROVE TO WORK AND GOT HOME PARK THE CAR WOKE UP THE NEXT DAY AND MY RIGHT FRONT FRONT AIR SHOCK WENT ON ME. I CALLED THE DEALERSHIP AND THE OWNER REFUSED TO REPAIR IT, SO I WENT TO A AN AUTHORIZED MERCEDES REPAIR SHOP AND THEY FIXED IT, OUT OF POCKET I PAID $650.00 FIFTH PROBLEM: FIFTH PROBLEM: SBS BRAKE SYSTEM FAILED, MY WHOLE ENTIRE BRAKING IS NOT WORKING, IT WAS WORKING PERFECTLY AND ALL OF A SUDDEN I PARKED MY CAR TO GO INTO WORK, WHEN I GOT OFF FROM WORK AND STARTED MY CAR A HUGE RED LIGHT FLASHED ON MY INSTRUMENT PANEL, AND MY BREAKS WOULD NOT WORK, I PURCHASED THE CAR ON JAN 18TH 2016 THE CURRENT DATE IS JUNE 16TH 2016 I HAD THE CAR LESS THAN 6 MOTHS AND DROVE IT FOR 5,000 MILES. I HAVE HD VIDEO FOOTAGE OF MY CAR GETTING TOWED AWAY WHEN THE AIR SHOCKS MALFUNCTIONED, I WILL HAVE HD FOOTAGE OF THE TOWING OF MY CAR NOW THAT MY WHOLE ENTIRE BRAKING SYSTEM IS MALFUNCTIONING COULD SOMEONE HELP!, I'M WILLING TO DO AN FULL REPORT ON THE LOCAL NEWS, THIS DEALERSHIP MUST BE STOPPED BEFORE SOMEONE LOSSES THEIR LIFE, I WAS FORTUNATE NOT TO LOSE MY LIFE OR RISK THE LIVES OF OTHERS THUS FAR.
Source: NHTSA WEB SITE -
2004 MERCEDES BENZ E500- LAKELAND, FL
WHILE D IRVING HOME FROM WORK, AFTER STOPPING FOR LIGHT, WHEN LIGHT CHANGED AND I PROCEEDED TO MAKE A RIGHT TURN, I SUDDENLY COULDN'T HARDLY TURN. IT TOOK ALL I HAD TO MAKE TURNS, THEN AFTER ARRIVING HOME MY HUSBAND NOTICED THE SUSPENSION HAD DROPPED ON THE VEHICLES AND WAS RESTING ON THE LEFT REAR TIRE. POWER STEERING RESOVIOUR WAS EMPTY AND WHEN HE PUT SOME IN. IT ALL RAN ON THE GROUND. V ECHO LIE WAS IN MOTION.
Source: NHTSA WEB SITE -
2004 MERCEDES BENZ E500- SACRAMENTO, CA
THERE IS A VERY STRONG SMELL OF GASOLINE COMING FROM THE BACK SEAT. WHEN I FILL THE GAS TANK THE SMELL IS SO STRONG IT FILLS THE ENTIRE GARAGE. WHEN I REMOVED THE BACK SEAT I FOUND A SMALL PUDDLE OF GAS. I FIRST STARTED NOTICING THE SMELL IN THE MIDDLE OF LAST MONTH -(MARCH 2016)- AND CONTINUES TO GET WORSE EACH TIME I FILL THE GAS TANK.
Source: NHTSA WEB SITE -
2004 MERCEDES BENZ E500- ATLANTA, GA
TL* THE CONTACT OWNS A 2004 MERCEDES BENZ E500. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATE 60 MPH, THE VEHICLE STALLED BUT CONTINUED TO ROLL WITHOUT STOPPING, THE BRAKE PEDAL FAILED, AND THE GEAR SHIFTER FAILED TO COME OUT OF PARK. IN ADDITION, ALL THE INSTRUMENT PANEL WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 86,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 MERCEDES BENZ E500- LACQUINTA, CA
TL* THE CONTACT OWNS A 2004 MERCEDES-BENZ E500. WHILE DRIVING APPROXIMATELY 75 MPH, THE BRAKE WARNING INDICATOR ILLUMINATED. THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD WHEN THE PEDAL WAS DEPRESSED AND FAILED TO RESPOND. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE THE ENGINE WAS TURNED OFF. AFTER RESTARTING, THE VEHICLE RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SENSOTRONIC BRAKE CONTROL WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 69,103. ...UPDATED 04/26/16 *BF THE CONSUMER STATED THE MANUFACTURER DENIED ASSISTANCE DUE TO THE VEHICLE BEING OUT OF WARRANTY. *JS
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
-
2004 MERCEDES BENZ E500- ROSEDALE, MD
TL* THE CONTACT OWNS A 2004 MERCEDES BENZ E500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE BRAKE PEDAL WAS ENGAGED AND FAILED TO RESPOND AS THE BRAKE SYSTEM WARNING LIGHT ILLUMINATED. THE CONTACT WAS ABLE TO AVOID AN ACCIDENT. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SBC UNIT NEEDED TO REPLACED. THE VEHICLE WAS NOT REPAIRED. ON ANOTHER OCCASION, THE CONTACT STATED THAT WHILE DRIVING AT A VARIOUS SPEEDS, A FUEL ODOR EMITTED INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL TANK WAS FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED TWO SEPARATE TIMES HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE RESERVE TANK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000. *TR
Source: CONSUMER LETTER -
2004 MERCEDES BENZ E500- TUCSON, AZ
TL* THE CONTACT OWNS A 2004 MERCEDES BENZ E500. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE VEHICLE VIBRATED AND A STRONG ODOR OF FUEL WAS NOTICED. IN ADDITION, THE COOLANT WARNING LIGHT WAS ILLUMINATING AFTER THE COOLANT WAS REFILLED. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 127,000.
Source: HOTLINE VEHICLE OWNERS QUESTIONNAIRE -
2004 MERCEDES BENZ E500- KISSIMMEE, FL
WHEN FILLING THE CAR WITH GASOLINE TO A FULL TANK, THERE IS A STRONG SMELL OF FUEL THAT IS VERY STRONG THE NEXT DAY. I HAVE READ IN FORUMS THAT THIS IS A COMMON PROBLEM WITH THIS MODEL AND THAT MB KNOWS ABOUT THIS BUT IS NOT DOING ANYTHING ABOUT IT. IS THERE A CLASS ACTION LAW SUIT ON THIS MATTER? I BOUGHT THIS VEHICLE USED. AM I PROTECTED UNDER EMISSIONS LAWS OR NOT?
Source: NHTSA WEB SITE -
2004 MERCEDES BENZ E500- MERIDIAN, ID
WE HAD JUST STOPPED THE VEHICLE IN A PARKING SPACE AT A GRCCERY. AS WE EXITED THE VEHICLE AND WERE WALKNG AWAY FROM IT WE HEARD A LOUD POP AS IF A TIRE HAD A BLOWN. WE LOOKED AROUND BUT DID NOT NOTICE ANY LOW TIRE FROM LOSS OF AIR. WHEN WE RETURNED TO THE VEHICLE AFTER GROCERY SHOPPING MY WIFE NOTICED THE FRONT PASSENGER SIDE WAS LOWER THAN THE FRONT DRIVER SIDE. WHEN I STARTED THE VEHICLE I NOTICED THE RED WARNING LIGHT ON THE DASH INSTRUMENT PANEL "STOP, CAR TOO LOW!" I TURNED THE STEERING WHEEL TO SEE IF THE WHEEL/TIRE WOULD RUB AGAINST THE WHEEL WELL AND IT DID NOT, SO WE DROVE HOME WHICH WAS ONLY ONE MILE. I PARKED THE VEHICLE IN THE GARAGE. AFTER READING A NMBER OF OTHER SIMILAR COMPLAINTS, IT APPEARS THIS MALFUNCTION SHOULD BE A MANUFACTURER RECALL FOR A DEFICIENT PART OR ENGINEERING DESIGN FLAW FOR THE MALFUNCTION.
Source: NHTSA WEB SITE -
2004 MERCEDES BENZ E500- CITRUS HEIGHTS, CA
TURNING INTO A SHOPPING CENTER WHEN ALL OF A SUDDEN MY BRAKES TOTALLY WENT OUT. I HAD JUST A TINY BIT OF BREAKS AND COULDN'T STOP TO MAKE THE TURN INTO THE SHOPPING CENTER SAFELY. I HAD TO GO INTO THE SHOPPING CENTER PARKING LOT AND SEE WHAT HAPPENS. WHAT HAD HAPPENED WAS MY SPC BRAKES WENT OUT ON MY MERCEDES AND I HAD TO GET IT TOWED TO MY MECHANIC TO GET IT REPAIRED. THIS WAS SCARY AS HECK SENSE IF I WAS ON THE FREEWAY I'M GOING FREEWAY SPEEDS I PROBABLY WOULD HAVE CRASHED , BUT SINCE I WAS SLOW ENOUGH AND WAS ABLE TO MANEUVER I DIDN'T CRASH. THEY'RE DEFINITELY SHOULD BE A RECALL FOR THIS SPC BRAKING SYSTEM.
Source: NHTSA WEB SITE