2008 MERCEDES-BENZ GL450 Complaints

THE AIRMATIC SUSPENSION HAS FAILED, THE TRUCK IS SITTING LOW THE AIR COMPRESSOR BLEW INTO PIECES FROM WORKING TO HARD. THIS IS A BIG PROBLEM WITH MERCEDES AIRMATIC SHOCKS ON MANY DIFFERENT MODEL... PLEASE HELP US ,THIS SHOULD BE A RECALL.. I ONLY HAVE ABOUT 45000 MILES ON MY TRUCK.

VEHICLE KEEPS LOSING AIR, STEERING WHEEL HARD TO TURN, CAR LEANING TO RIGHT SIDE, AIRBAG LIGHTS KEEPS COMING ON, THE CAR LOOSES POWER WHEN TURNING. DURING THE NIGHT CAR WILL LOWER IT SELF. ABS WILL COME ONE, SMELL SMOKE. WAS TOLD BY DEALER I HAVE LEAKS IN THE ENGINE, HAD TO REPAIR SUSPENSION, AND DIFFERENT STRUTS AND PARTS WHILE DURING WARRANTY AND AFTER SPENDING THOUSANDS OF DOLLARS. I NOTIFIED MBUSA, AND APPARENTLY THIS CAR HAS BEEN HAVING AIRBAGS AND SUSPENSION ISSUES REPAIRED BEFORE I BOUGHT IT, THE PREVIOUS OWNER HAS BEEN DOING THE SAME REPAIRS. WITHIN A MONTH OF REPAIRING ON THING, THE CAR STARTS TO LEAN TO RIGHT, MAKE NOISE, LEAK FLUIDS FROM WHO KNOWS WHERE.

SINCE DEC 2017 THE CAR PRESENTED STEERING PROBLEMS AT SLOW SPEEDS, LOSS OF POWER AND HARD TO TURN. TOOK IT TO THE DEALERSHIP THAT INFORMED ME THAT THERE WERE NO ISSUES. I DID FIND IN THE GLOVE COMPARTMENT A RECEIPT FROM A PREVIOUS OWNER IN WHICH THEY REPLACED THE POWER STEERING COMPONENTS IN LATE 2016. IT SEEMS THAT THIS IS A RECURRING ISSUE WITH THE CAR BASED ON THE MANY REPORTED INSTANCES ON THIS WEBSITE.

ME AND MY WIFE OWN A 2008 MERCEDES-BENZ GL-450. IT STARTED GENERATED POWER STEERING PROBLEM ON US SINCE JULY 2017. DURING ANY DRIVING TIME, WHEN WE STEP THE BRAKE TO SLOW DOWN SPEED, THE POWER STEER BECOMES VERY HARD TO TURN REGARDLESS ITS ON FREEWAY OR LOCAL STREET. THE STEER TAKES TREMENDOUS EFFORT TO CONTROL ON LOWER SPEED AND MAKES IT SPECIALLY HARD TO PARK. WE TOOK THE CAR TO A LOCAL MECHANIC FOR A CHECK UP SINCE THE WARRANTY HAS EXPIRED. THE POWER STEERING FLUID LEVEL WAS FINE AND IT MIGHT ENCOUNTER A POWER STEERING PUMP FAILURE ACCORDING TO THE MECHANIC. DUE TO THE MECHANIC'S RESEARCH LATER ON, HE DISCOVERED THAT THERE WERE A HUGE NUMBERS OF RECALL FOR THE SAME POWER STEERING PROBLEMS ON THE SAME MODEL, SAME YEAR OF OUR CAR. WITH THE SUGGESTION OF THE MECHANIC, WE CHECKED THE RECALL INFORMATION ON MERCEDES-BENZ OFFICIAL WEBSITE WITH THE VIN. IT CAME OUT OUR CAR IS NOT ON THE RECALL LIST. THEN ON FEB 6, 2018, I CALLED MERCEDES-BENZ RECALL HOT LINE. THE PERSON WHO I SPOKE TO REFUSED TO GIVE ME ANY INFORMATION BUT A "NO" ANSWER. THE SAME DAY WHEN I SPOKE TO MERCEDES-BENZ CUSTOMER SERVICE, THE GENTLEMAN NAMED "WILL"(IF I REMEMBERED RIGHT) WAS VERY NICE. HE TOLD ME THAT HE WILL WRITE A REPORT OF MY COMPLAINT BUT HE WAS NOT ABLE TO GUARANTEE ME ANYTHING. WE ARE WRITING TO YOUR DEPARTMENT TO FIND OUT IF WE STILL HAVE ANY JUSTIFIABLE LEGAL RIGHT WITH OUR VEHICLE.

SUBJECT THE PASSENGER SIDE AIRBAG EXPLODE OR INFLATED INSIDE: ON AUGUST 30TH I PICKED UP MY CAR FROM MERCHEDISBENZ DEALER AFTER SERVICED. I STARTED THE CAR AND I AM ABOUT TO LEAVE DRIVING 5MPH AND I HEARED A BIG LOUD POP I DIDN'T EVEN LEAVE THE PREMISES YET. THE TECHNICIANS EVEN HEARD IT. I INFORM THE TECHNICIAN RIGHT AWAY AND TOOK IT FOR TEST DRIVE AND HE SAID EVERYTHING IS FINE. I TOOK IT HOME, BUT I COULDN'T SLEEP WITH OUT FINDING WHAT THAT NOISE IS? I TOOK IT BACK TO BE CHECKED AND HAVE BEEN TOLD THE PASSENGER SIDE AIRBAG INFLATED INSIDE NEEDS TO BE CHANGED. THE SAFETY ISSUE IS HERE IF I DIDN'T TAKE IT BACK THERE IS NO WAY TO KNOW THE AIRBAG IS NOT FUNCTIONING OR BLOWUP INSIDE UNTIL ACCIDENT HAPPENS. THEREFORE, IT'S A SAFETY ISSUE. NEEDS TO BE CORRECTED, HOW THE DRIVER WILL FIND OUT? IT DOESN'T SHOW ANYTHING ANY WARNING ⚠️ ON THE SCREEN. IT'S DEFINETLY A SAFETY ISSUE.

8/30/16 REPLACED RIGHT FRONT AIRMATIC STRUT.SUSPENSION KEPT DROPPING. 8/1717 AT TIMES,AFTER CLOSING DOOR,AIR ESCAPES AND SUSPENSION DROPS. DEALER CHECKED CODES AND NOTHING. SUSPENSION CONTINUES TO DROP WHEN DOOR CLOSES. CAN HEAR AIR ESCAPING. NOT EVERY TIME, BUT 3 OUT OF 4 TIMES

I HAVE A 2008 GL450 WHEN YOU MAKE A TURN YOU'LL HEAR A SOUND AND IT IS SO HARD TO TURN THE STEERING WHEEL. I TOOK IT TO A MERCEDES BENZ MECHANIC AND THEY FLUSHED AND REPLACED THE POWER STEERING FLUID, THE WHEEL WORKED FOR A COUPLE OF DAYS AND THE NOISE IS NOT AS LOUD BUT 2 WEEKS LATER THE STEERING WHEEL IS HARD TO TURN AGAIN AND THE NOISE IS LOUD AGAIN.

TL* THE CONTACT OWNS A 2008 MERCEDES-BENZ GL450. BEFORE PURCHASING THE VEHICLE, THE CONTACT NOTICED THAT THE SRS AIR BAG WARNING INDICATOR ILLUMINATED. THE DEALER WAS NOTIFIED AND CLAIMED TO HAVE REMEDIED THE ISSUE. AFTER PURCHASING THE VEHICLE, THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS SCHEDULED FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000.

VEHICLE GOES ON ONE SIDE, DEALER BLAMES AND REPAIRS STRUTS, SAME ISSUE HAPPEN AFTER 5 MONTHS, AND DEALER BLAMES AIR SUSPENSION BELLOWS. STIFF AND NOISY STEERING MAY ALSO BE RELATED TO TAKATA RECALL.

AIRMATIC SUSPENSION COMPONENTS CONTINUE TO FAIL ON THIS VEHICLE. AIRMATIC AIR PUMP WAS FIRST REPLACED DEC 2013 AT 71,000MI. FRONT SUSPENSION AIR SPRINGS FAILED AND SUSPENSION STRUTS HAVE BOTH BEEN REPLACED, OCT 2014 AT 85,000 MI. REAR SUSPENSION AIR SPRINGS FAILED AND HAVE WERE REPLACED, JULY 2015 AT 101,600MI. AIRMATIC AIR PUMP WAS REPLACED AGAIN ALONG WITH THE SUSPENSION VALVE BLOCK WAS REPLACED , NOV 2015 AT 107,300MI. AFTER DISCUSSION WITH DEALERSHIP THEY ONLY WARRANT REPAIR FOR 12 MOS AND INFORMED US THAT MERCEDES DOES NOT HAVE RECALL OR PROVIDE CUSTOMER SUPPORT TO REPLACE THESE ITEMS UNLESS PAID FOR BY CUSTOMERS. FRONT AIR SPRINGS DEFLATED DURING TRIP DRIVING AT HIGHWAY SPEED , SUSPENSION DROPPED DOWN AND HAD TO PULL OVER. HAD TO DRIVE VEHICLE TO DEALERSHIP WITH SUSPENSION DROPPED DOWN ON FRAME STOPS. BECAUSE OF HIGH COST GETTING REPAIR AT MERCEDES DEALERSHIP, REPAIRS WERE MADE BY OTHER SHOPS AS THEY CHARGE HIGHER PRICES FOR REPAIRS.